Staybridge Suites Louisville-East

Cleaner Options Out There

ByHosea

10月 23, 2025

Room was outdated and had a couple stains in the carpet. Overall, room was ok except for the bathroom. A sewer smell was coming out of the toilet and the shower/tub was worn out but functional.

令人失望

ByB&SMI

10月 18, 2025

This hotel is badly in need of updating. We stayed in Room 113, and the it was obvious a cat or dog had been there. The carpets were torn and stained, the cabinets appeared to have been clawed, and the furniture was frayed. The bathtub was worn and the finish was chipped off. There is no ice machine anywhere in this hotel, and the refrigerators do not have ice makers. Ice can be obtained by taking the freezer tray to the breakfast area during open serving hours. Housekeeping was not provided, so dirty towels had to be taken to the front desk and swapped out for clean! Breakfast buffet was the usual fare: powdered eggs, bacon, a tub of vanilla yogurt, fruit, bagels, white bread, and waffles. On a positive note, the staff were very friendly and helpful. Noelle, Jeffrey and Denise did their best to make our stay enjoyable, despite the problems we faced. Parking is $10/day. The pool is outdoor only and was closed when we were there.

Old tired and worn out.

ByDan1957

10月 14, 2025

Staff was very professional and a attentive. The room we stayed in was in terrible shape and needed immediate remodeling. I would not recommend anyone stay at this hotel.

Cozy and comfortable

BySambo

10月 13, 2025

I have stayed here many times over the years and it's alwwaays great. Very accomadating and close to nice places to eat etc

住宿的好地方

湯米

10月 10, 2025

Very clean Hotel with friendly staff and Hot Coffee always ready! There is plenty of parking, which is a common issue for me, because I usually show up later in the evening. The only thing I would change is the mattress, the one in my room seemed a little worn out and uncomfortable.

Won't stay again.

ByNurse on the go

10月 02, 2025

Located right off the highway. The facility is older. Lighting in common areas dim. Furnishings definitely seen better days. Stains on the chairs. Backrest rest pillow on chair in bedroom was obviously a seat cushion taken from another chair. Doorstop in bathroom stuffed with toilet paper (Why?) Floors not swept behind doors or underneath cabinet edges. Iron but no ironing board. Shoddy attempt at bathtub repair with what looked like some sort of bandage tape. Breakfast not appealing at all. Dry cereal container with no lid on it. Sausage and eggs cold. Wish this would let me post photos. Could definitely use some upgrades.

很棒的飯店

ByTraveling

9月 24, 2025

The rooms are spacious and clean and the staff is friendly and helpful

Byde-nice

9月 04, 2025

Nice friendly staff. Room is outdated and not clea

ByMlee

9月 01, 2025

Friendly staff. Kitchen was not clean bathroom was clean but outdated. Shower had cracks and floor paint in the shower is cracked and peeling could easy cut you on. Bed and main area was clean. Location was nice. Kitchen had nothing in it to cook or eat with. Would not have used if they did since the kitchen was not clean.

Must stay here!

亞當

8月 27, 2025

This is one of the best properties I have ever stayed at. Customer service was on point, property was super clean, quiet stay. Dayana was a super hostess’s, she was beyond polite and professional.

ByMarek

8月 27, 2025

Weekend getaway

Bydjordan

8月 25, 2025

IHG needs to remove this property from its company. We had to change rooms after the first room was across the hall from loud dogs which barked a lot and the fridge was covered in rust and the bed sheets had makeup on them. The second room, the bathroom door wouldn't close and the bed felt like it had springs about to break through. We left a day early and the staff was indifferent to us leaving. Like they couldn't care less. This is nowhere near IHG standards.