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Candlewood Suites Raleigh Crabtree

4433 Lead Mine Road

Raleigh, North Carolina

27612

United States

入住: 3下午

退房:12下午

入住年齡:21

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Raleigh Crabtree 4433 Lead Mine Road

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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
92%
推薦此物業

整體經驗

4.6

根據 1194 評論
92%
推薦此物業

Ratings Breakdown

1194評論

  • 5 星級
    869
  • 4 星級
    203
  • 3 星級
    61
  • 2 星級
    36
  • 1 星級
    25

Crabtree worse

By

9月 18, 2022

This Hotel is fully dilutive to your brand. Woefully overpriced for a sub par guest experience

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Great stay

By

9月 13, 2022

I would recommend this for any stay. Great friendly staff and very comfortable hotel

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Enjoyed stay

By

9月 13, 2022

Great staff and hotel. Will recommend for anyone to stay.

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Clean and quiet

By

9月 10, 2022

Gotta love a stay where you have no cleanliness issues. Bed was comfortable, and area where hotel is located is quiet. This was my second time staying here, and I will be back.

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Needs improvement, not IHG standard.

By

9月 05, 2022

Ample parking in the rear of hotel. Ensure room did not have a smoker in it prior to going to bed. Our room smelled of cigarettes. The shower curtain was too short for the tub causing the floor to flood in the bathroom if you did not face the nozzle toward the wall of the shower. Unplug your alarm clock if you don’t want to be woken up at 430am. Also, have housekeeping remove all bright red bubble gum from your lamps if you don’t want to touch that in the middle of the night trying to turn off alarms at 430am. We have stayed in many IHG hotels in various states for over 12 years. This hotel is not the norm but definitely needs improvement to be consistent with the quality at other IHG properties.

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Comfortable and Friendly

By

9月 03, 2022

The front desk staff at check-in and check-out (same lady) was absolutely wonderful. She was not only friendly but helpful and knowledgeable. She was the best! The room was very clean and comfortable. I take my pillow everywhere I go and I'm glad I did because the pillows on the bed were pretty flat and not very comfortable. But like I said, I brought my own so it wasn't a problem for me personally. I highly recommend this hotel.

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the bedding was nice

By

8月 31, 2022

there were dirty towels left in the bathroom from the previous guest. The bathmat was wet. the staff member that came to the room took the dirty towels and wet bathmat. I think I should have been offered another room ..... i was uneasy as to just how well the room had be cleaned and sanitized. On the wall by the bed, it appear a beverage had been spilled on the wall. Why wasnt this cleaned up ? Trash in trash can under kitchen sink, coffee maker was dirty and there were only 2 glasses in the cabinet.

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Great stay

By

8月 27, 2022

Super clean rooms, spacious and this hotel is in a great location. Nice area for snacks, drinks, etc. There is an on-site workout room and laundry. Will definitely stay here again.

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Candlewood Crabtree Raleigh

By

8月 23, 2022

The evening desk clerks are very friendly and welcoming. I had a quiet stay. The sheets are so soft and relaxing. The free coffee in the morning is a plus.

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Everything I needed for home away from home

By

8月 20, 2022

I enjoyed my stay. The staff were friendly, the bed and pillows were AMAZING!! I loved the locations east access to the highway, mall and Walmart.

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Bed was uncomfortable

By

8月 14, 2022

Room was clean, staff was great, but the bed & the cupboard was lacking. I always try to use Candlewood Suites whether leisure or pleasure. This was my 21 year Anniversary & I hated that the bed was so uncomfortable. Kept us both up.

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Well-equipped room, good amenities, but lack of cleanliness

By

8月 11, 2022

I appreciate that the room was well-equipped for a longer stay. It included a fridge/freezer, microwave, stovetop, coffee maker, and dishwasher; cookware; dishes, bowls, and glasses; silverware; a water pitcher; and some misc. other cooking/eating-related items. There were also paper towels and dish soap (though no sponge). Air conditioner worked great. Internet was free and worked well. Laundry is in building and washer and dryers are free to use (no charge). Detergent can be purchased. Fitness center was nicely equipped, in my opinion. Good location if you have interest in visiting the mall; it is a short walk away.

The significant downside was the cleanliness of the room. At the beginning of my stay, I noticed black mold (and a lot of it) on and around the bathroom fan vent; a piece of tomato in the dishwasher; food residue on cookware and eating utensils (e.g., the silverware); crumbs all over the top of the refrigerator; pieces of an Oreo cookie on the floor; old restaurant receipts on the shelf in the closet; and hair in the hairdryer drawer. The room was cleaned once in my 10-night stay, which is also disappointing though did not come as a surprise, as I was aware that that is the frequency with which housekeeping comes, but I wish that when they did the mid-stay cleaning that it was more thorough; the floors really could have used a mopping, for example.

Overall, it had everything I needed, but my stay could have been much better if the room was cleaner.

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