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Staybridge Suites Houston Stafford - Sugar Land

11101 Fountain Lake Drive

Stafford, Texas

77477

United States

入住: 3下午

退房:12下午

入住年齡:21

線上訂房或
撥打訂房專線

Houston Stafford - Sugar Land 11101 Fountain Lake Drive

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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
95%
推薦此物業

整體經驗

4.7

根據 822 評論
95%
推薦此物業

Ratings Breakdown

822評論

  • 5 星級
    646
  • 4 星級
    118
  • 3 星級
    28
  • 2 星級
    17
  • 1 星級
    13

Good hotel

By

8月 13, 2020

Nice rooms. Best part was height of shower. I am 6.3”. And always struggled with shower height. But it was well placed in bathroom here. I am a spire member,. However, staff didn’t acknowledged it. No room upgrade. Whereas when I can online ample bigger rooms were available. Also, I had to ask for my welcome points. Breakfast is not available due to COVID, which I understand l.

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Review

By

8月 12, 2020

Comfortable bed, tv was placed poorly though, cleaning lady just walked into the room without any regard to us, friendly checkin
Beautiful room

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Overall, not bad.

By

8月 04, 2020

club

There are things I liked about this place and things that I didn't. It's not the worst place I have stayed at by far, but not the best.

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Comfortable and friendly

By

7月 27, 2020

Comfortable, all the amenities. Cold a/c and comfortable bed and pillows! Didn't want to leave.

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Above average - nice room for sure!

By

7月 26, 2020

platinumelite

The room layout was very nice and pleasing. The bed could have been a bit more comfortable but I've slept in worse. It was an above average stay - nice room and the front desk check-in lady was nice.

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A decent Staybridge location.

By

7月 25, 2020

The location is nice. Parking lot seemed relatively safe, though the hotels across the interstate have 24 hour security. The front desk isn’t very nice/professional. The breakfast was definitely not up to par, but I understand with the Covid situation. Still other staybridge hotels have much better covid breakfast setups. Rooms are nice. Slightly outdated but still a good room.

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Poor service

By

7月 24, 2020

When I got a Jimmy Dean's. Breakfast sandwich from the staff it was frozen asked staff to heat it up I was told if I wanted it heated take it to my room and heat it there. I was on my way to work so I tossed it in the garbage VERY RUDE

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Nice stay

By

7月 22, 2020

club

Quiet hotel, nice staff. No issues. Kids enjoyed the pool.

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Medical Procedure During a Pandemic

By

7月 05, 2020

club

We decided to go through with a Stem Cell procedure for my hip during the Co-Vid 19 and the stay here at Staybridge was the best decision we ever made. During our stay, I developed shingles, a very painful and dreaded bout of sores that made my life miserable. This illness is horridly painful and nasty looking. Staying here at the Staybridge made me feel better for everything I needed was accessible to me.

Shingles occur once in a lifetime and they could not come at a worst time. They hurt more than the procedure I came for. We felt safe here at Staybridge from the pandemic, being that we heard horror stories about this area becoming the next New York. We could not feel any safer. We love it here. Thank you for everything.

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Great Service Considering COVID

By

7月 03, 2020

platinumelite

The front desk staff were fantastic considering what everyone is dealing with these days. The room was clean and everything was great. I do think they could lower their prices during these times since they cannot offer the normal breakfast and social hour. However, all in all it was a pleasurable stay and I will like return.

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Comfortable Bed

By

7月 01, 2020

club

I really liked this place, did not stay long enough. The only problem was, I couldn't get full experience of everthing that was supposed to be offered because of Covid. I will try to go back when everything is over to get the full experience.

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Really bad customer service on the front desk.

By

6月 30, 2020

platinumelite

Really bad customer service on the front desk.
Representatives were very rude for no reason, specially the asian dude, he was litterally slamming and throwing stuff on the counter which was very unprofessional.
He was also misbehaving and arguing with the IHG represwntative on the phone about the room availabilty which was very disappointing for me to see as a Platinum Elite member who always stays at the IHG hotels but i never had such a bad experience.

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