しばらく操作がなかったため、後50秒でセッションがタイムアウトとなります。 ログイン状態を保持
セッションが時間切れとなりました。改めて サインイン サインインしてください。
お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
93%
のお客様がこのホテルをおすすめしています。

総合評価

4.6

XXに基づく 1114 お客様レビュー
93%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

1114お客様レビュー

  • 5 スター
    861
  • 4 スター
    133
  • 3 スター
    64
  • 2 スター
    29
  • 1 スター
    27

Two bedroom suite works great for whole family

By

11月 30, 2022

We booked a two bedroom two bath suite for our family of five. My wife and I took the king bed in one bedroom and my daughter and her two kids took the two queen bed room. We had plenty of space. 700 plus square feet I believe. The free breakfast was actually pretty good and saved me a good chunk of cash compared to taking a family of five out for breakfast. I was very pleased with our stay.

続きを表示
短く表示

Poor facilities, hotel full of flaws

By

11月 28, 2022

The elevator in the most convenient location has been out of service for several years and does not work. People staying on the upper floors are frustrated with climbing the stairs every day.
I can't live with garbage disposal.
We complained and improved a little, but we are not satisfied.
A colleague who checked in today seemed to have a spark and a short circuit when he turned on the desk lamp. The electricity went out and he couldn't even watch TV.
The good points are the front staff, Andre, Anthony, and Darla the cleaner. It's a very good response.

続きを表示
短く表示

Nice stay

By

11月 27, 2022

We had a nice stay here. The staff is friendly and helpful.
Usually desk staff recognizes IHG status and participation. This did not happen on this occasion.
We will definitely stay here again.

続きを表示
短く表示

Overall experience

By

11月 24, 2022

Room was clean, staff friendly, full size fridge and microwave was a plus.

続きを表示
短く表示

Nice suite

By

11月 23, 2022

We were in town for a family wedding. This hotel was the perfect location for us, close to everything. Our suite was very nice, we enjoyed the ability to spread out. Breakfasts were very good, lots of choices. We would stay here again!

続きを表示
短く表示

Very nice

By

11月 21, 2022

The staff was great upon my arrival and at checkout. The issue was the kitchen and bathroom could've been cleaned better.

続きを表示
短く表示

Good

By

11月 18, 2022

Very nice hotel and wonderful staff
I enjoyed the evening reception and the abilty to work in the lobby area by day

続きを表示
短く表示

Exceptional Stay

By

11月 18, 2022

Anthony was a tremendous staff member & with his exceptional customer service we'd happily stay again.

続きを表示
短く表示

great space comfortable bed

By

11月 15, 2022

had plumbing issues toilet didn’t flush correctly and the showers did not drain i took a shower but my feet and ankles took a bath
breakfast was understaffed. one man trying to prepare food and clean up while doing dishes which lead to not utensils for guests and not food prepared

続きを表示
短く表示

Terrible stay

By

11月 10, 2022

The room itself appeared to be ok; however, I went to take a shower and noticed a brown ring in the bathtub. It was frustrating to say the least but I worked with it. I went to bed that night and when I pulled back the top comforter, I observed a reddish-brown stain consistent with blood. Even if this comforter was previously washed—which I’m beginning to doubt that it was—if the stain could not be completely removed why would your staff put that comforter back on a bed for the next guest to use? Additionally I noticed a long hair in the bathroom sink. I am the only guest in this room and I do not have any hair close to that length. This suggests that the bathroom sink was probably never completely cleaned.

When I alerted the gentleman working the front desk about the comforter, he informed me that I could switch rooms or I could come to the front desk and get new sheets because he was the only one working. When I opted for another room on the second floor he told me I’d have to pack up everything and vacate the room, bring all my belongings downstairs to return the key, just so he could check me into another room on the second floor and then take everything back upstairs. The lack of common sense in his directive was astonishing. Because I was so tired from my flight I just took the comforter and hoped for the best.

The standards at your hotel are abysmal and I am thoroughly disappointed in my stay so far. I booked through Costco Travel based on what seemed to be good reviews. I have personal ties with people that work for that company and I plan to speak to them and see what can be done about removing your establishment from their website.

続きを表示
短く表示

A Bad Experience

By

11月 08, 2022

Everything started when we got to the hotel to check in, and no one was on duty…just a sign saying back in 10-15 minutes. So we waited, and waited, for 25-30 minutes. When the check-in person arrived, he was visibly annoyed with us, and quite rude. Hector was not a happy camper, and neither were we. Once upstairs, our room was nice, but carpet stained and dirty. No bathroom glasses, and lotion had been used previously. Ugh. We had what sounded like a herd of elephants above us, both that night and in the morning. To top it all off, while breakfast was good, there was one poor guy working it, and he just couldn’t keep up. We had to ask him for silverware and coffee, and others had to ask for plates and food. Come on Staybridge, you’re charging prime prices now, the hotel was full we were told, so staff your facility so that guests can enjoy their stay. We were very discouraged by our stay and it is doubtful that we will consider your hotel in the future.

続きを表示
短く表示

Great stay!

By

11月 01, 2022

Had a great time staying at this location. Staybridge has been one of my families favorites to stay at. Will look into it in the future.

続きを表示
短く表示