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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
88%
のお客様がこのホテルをおすすめしています。

総合評価

4.4

XXに基づく 1039 お客様レビュー
88%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

1039お客様レビュー

  • 5 スター
    686
  • 4 スター
    186
  • 3 スター
    75
  • 2 スター
    47
  • 1 スター
    45

Best hotel in Napa

By

10月 20, 2021

Conveniently located near great restaurants, shopping and wineries. Staff was caring and helpful and the hotel was clean welcoming.

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Comfortable bed

By

10月 18, 2021

Bed was comfortable. I had some uncertainty about the security for my vhicle in the back parking lot. Front lots were full.

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Hotel stay

By

10月 15, 2021

club

It was grossly dirty. Stains on couch, on floor, mold in the bathroom. Dog hair that was too short to be my dog! Just awful

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It was fine

By

10月 15, 2021

The room and the stay was fine. The kitchenette was a nice surprise but we did not end up using it. The staff was rarely present at the front desk and did not know about wine or wineries. They don’t clean while you are there unless you specifically ask for them to do so (in written format). They did not offer anything (to eat or drink) for your room other than during breakfast. It was about 20-25 minutes to the Napa wineries, so that was a tad far. I wouldn’t stay again.

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Fun times!

By

10月 13, 2021

platinumelite

Hotel was clean with friendly staff. The hotel had easy access to the freeway; it’s located at a central location to Sacramento, San Francisco and Napa!

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Comfortable bed

By

10月 09, 2021

club

Nice bed and room was pretty decent. Trash cans should definitely be bigger for an extended stay

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Doc On Call

By

10月 08, 2021

Great experience. Terrific staff. Ideal location and value for someone working in the area.

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Overall Wonderful stay

By

10月 07, 2021

club

We liked the room. Staff was very helpful and nice. Hotel was having some remodeling done so there were some eyesores but nothing horrible. The pool was nice, hotub was broken most of our stay.

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Mold in the grout around the bathtub

By

10月 04, 2021

platinumelite

Although the hotel itself was quite pleasant, the bathroom was deplorable. There was mold in the grout around the bathtub in room 216. The tile floor was chipped and missing grout in several areas. They should have never rented this room to anyone. IHG should not include this hotel in their portfolio.

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Wonderful stay from beginning to end

By

10月 04, 2021

club

We originally only planned to stay a week. We are waiting to close on our house. However, the place was so nice we decided to stay until closing is complete. (An extra two weeks) This is the nicest hotel in solano county. The breakfast was a very pleasant surprise. However, the staff is so nice here and make you feel like family. Very happy we visited Staybridge! It’s very close to napa.

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Great value

By

10月 01, 2021

platinumelite

The breakfast and evening reception had great quality food! There is a free EV charger nearby

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It could be better

By

9月 29, 2021

platinumelite

Booked the room for three adult but the room for not had two sets of towels and the sofa bed was not setup. Had to ask the friendly front desk person for pillows , sheets , duvet and pillow case. Understandable due to covid I have to prepare the sofa bed myself. Found out during setting up the duvet was pretty worn out and tattered but since it was only the front desk guy and a trainee on duty I let it go. The other issue is the shower/tub’s drain is super slow to drain so when you take a shower you end up soaking your foot on dirty soapy water. Though the room is not up to expectation I still commend the staff as being up to it.

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