Crowne Plaza Houston River Oaks

Recepción del hotel: 1-713-5238448

Fax del hotel: 1-713-5267948

C. e. del hotel: dhollier@pacificahost.com

Entrada: 3:00 p.m. | Salida: 12:00 p.m. | Hora Local: 7:30 PM


Aeropuerto
Houston Hobby Airport (HOU)

- Distancia del hotel: 13 MI/ 20.92 KM sureste

- Take I 45 North exit HWY 59 S, Exit Kirby remain on feeder hotel on right hand side of feeder

George Bush Intercontinental Airport (IAH)

- Distancia del hotel: 27 MI/ 43.45 KM norte

- I 45 South to 59 South, exit Kirby drive, remain on feeder through traffic light, hotel on righ hand side of feeder.

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- Disponibilidad de aparcamiento

- Precio del aparcamiento: 9.00 USD

- Disponibilidad de aparcacoches

- Precio del servicio de aparcacoches: 15.00 USD

- Garage parking clearance 6'6". Valet parking is available as well as self parking. Parking prices are inclusive of taxes.

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Puntos destacados hotel

Location, location, location! The Galleria, the Texas Medical Center, Reliant Park, Minute Maid Park, Toyota Center, Greenway Plaza and downtown Houston - our hotel is just minutes away from it all. From our great central location, visit The Galleria, The Texas Medical Center, Reliant Park, Minute Maid Park, Toyota Center, Greenway Plaza and Downtown Houston!
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Opiniones de clientes

Verificamos todas las opiniones y puntuaciones que recibimos para garantizar que solo mostramos información proporcionada por clientes que realmente se han alojado en el hotel.

Experiencia general

4.0

basado en 387 opiniones
79%
Recomienda el hotel
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Muestra de puntuación

387comentarios

  • 5 Estrellas
    205
  • 4 Estrellas
    84
  • 3 Estrellas
    37
  • 2 Estrellas
    34
  • 1 Estrellas
    27

Beware

By

October 29, 2014

platinumelite

Perhaps one of the worse hotel experiences of my life.

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Awakened by Loud Noise, Room Shaking.

By

October 27, 2014

club

Awoke to loud noise like jet engine and room shaking. Called operator. Told your room is next to electrical room. Asked why room was shaking and loud noise, given run around. Was told engineering was on way up. Asked to our room and was told yes. Never came. Went with child to front desk. No help. Left and called hotel. Then told it was coming from laundry room on 2nd floor. Said we were on 4th floor, and was told the laundry room could be heard and felt all the way up to 6th floor. Asked why they would then put guest above it. Told they don't know when it is going to happen. Was told customer service manager would call back. No response. Called next day and was told customer service manager would call back, never heard from customer service.

Posted byHotelStaff
October 30, 2014
Hello Nosleep22, I am so sorry to hear of the situation that you were involved in. This is the first time that I have ever heard of this type of disturbance. I don't know what could have happened but I will definitely investigate this issue asap. I would appreciate it if you could give me some details on the room you were assigned so I can pass that on to our chief engineer. I apologize for any inconvenience that this caused you and I would be glad to compensate you for your troubles. Please email me @ abates@pacificahost.com. I look forward to hearing from you! Best Regards, Mandy Bates Crowne Plaza River Oaks
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Sunday Breakfast in Dining Room

By

October 23, 2014

Terrible experience! They offer a buffet and ordering off the menu. We wanted a smaller breakfast so we went with the menu. After 30 minutes of waiting for our order, and no waiter coming by to update us or check on us, we asked the lady working at the register about it (since our waiter was MIA). She brought the waiter back and they explained that there was just one chef and he was working on the buffet line making omelets and had a long line of people in line. We were appalled! We are in the back of the buffet line, and continue to be moved back as people go to the omelet line?! Ridiculous!

So the chef quickly made us our breakfast after we complained. Only one of our orders comes out a short time later. The eggs that were supposed to be over easy were completely dry throughout and we were told they are remaking it and the chef was new. What kind of 'chef' can't cook eggs?! On the plate were also just a few potatoes - they barely put any on there.

We walked out without touching that ridiculousness. They should have gotten the manager!

Posted byHotelStaff
October 29, 2014
Hello Shari46, Thank you for sharing your comments on your recent stay. I sincerely apologize for the lack of service you received at breakfast. I am very concerned to hear of your situation and will investigate your complaint. We appreciate your business and hope that you will give us another chance. Best Regards, Mandy Bates Crowne Plaza River Oaks
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Very Accommodating

By

October 21, 2014

The hotel staff, from the doorman to the managers, have always accommodated my every need.

Posted byHotelStaff
October 24, 2014
Hello g. mark, Short, sweet and to the point!!! Thank you so much for sharing your comments on our hotel and staff! We greatly appreciate your compliments! it is our pleasure to assist you and we look forward to your return! Best Regards, Mandy Bates Guest Services Crowne Plaza River Oaks
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