Crowne Plaza Kansas City Downtown

Recepción del hotel: 1-816-4746664

Fax del hotel: 1-816-4740424

C. e. del hotel: sales@cpkansascity.com

Entrada: 3:00 p.m. | Salida: 12:00 p.m. | Hora Local: 7:30 PM


Aeropuerto
Kansas City International Airport (MCI)

- Distancia del hotel: 19.4 MI/ 31.22 KM norte

- Go SW on LP COOKINGHAM DR toward INTERNATIONAL CIR.Enter next roundabout and exit onto LP COOKINGHAM DR.Merge onto I 29 S toward KANSAS CITY.Merge onto US 169 S toward KANSAS CITY DOWNTOWN.LEFT onto W 12TH ST.Turn RIGHT onto WYANDOTTE ST.Hotel on left.

Tren
Union Station

- Distancia del hotel: 1 MI/ 1.61 KM norte

- Head SW on W Pershing Road. Turn Right on W Pennway, which turns into Broadway, Turn Right on 14th Street. Hotel is on right.

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- Disponibilidad de aparcamiento

- Precio del aparcamiento: 15.00 USD

- Disponibilidad de aparcacoches

- Precio del servicio de aparcacoches: 19.00 USD

- The hotel parking garage is on-site with a $15 nightly charge that comes with unlimited in-and-out privileges. We also offer valet parking at a charge of $19 per night.

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Puntos destacados hotel

The Crowne Plaza Kansas City Downtown is 100% non-smoking. Located in the heart of downtown Kansas City, we're directly across from the Convention Center and just a few blocks from the Power & Light District, Sprint Center Arena, Kauffman Center for the Performing Arts, restaurants and entertainment venues galore!
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Opiniones de clientes

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Experiencia general

4.0

basado en 218 opiniones
78%
Recomienda el hotel
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Muestra de puntuación

218comentarios

  • 5 Estrellas
    110
  • 4 Estrellas
    51
  • 3 Estrellas
    24
  • 2 Estrellas
    19
  • 1 Estrellas
    14

Parking

By

October 16, 2014

club

It is ridiculous for a guest to pay for parking for as long as you stay there. The guest that came to the wedding reception got free parking and I would have had to pay if I parked my car there.

Posted byHotelStaff
October 20, 2014
Dear kmw, Thank you for sharing your comments regarding the parking situation at our hotel. It is very common in major cities to pay for parking in the downtown markets. I am pleased to say we keep our parking costs among the lowest in the city and we offer the option to self park or valet park. Thanks for staying with us! Regards, Ashley Blair Guest Services
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Friendly Family Staff

By

October 16, 2014

The hotel was very pleasant and friendly. The location of the hotel was in walking distance to the down town night life. I would definately stay there again and recommend to friends and family.

Posted byHotelStaff
October 20, 2014
Dear Jocko87, Thank you for your wonderful review of the Crowne Plaza Kansas City Downtown. I am so pleased to read that you were able to enjoy our location and it's proximity to the Kansas City Power and Light district and found our staff to be so pleasant and friendly. We look forward to your next visit. Sincerely, Ashley Blair Guest Services
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Sewage Back up and Horrible Service

By

October 16, 2014

club

Our water backed up thru the sink and made the entire room smell horribbly and our tub did not drain properly. After calling the front desk we were told we may have to move rooms. It took over 30 minutes for anyone to show up at which point we were forced to move hotel rooms at 10pm. To compensate we were given a complimentary breakfast. We were told the incorrect time for breakfast to end so when we arrived the host explained that we were late and literally told us we should have showed up earlier and requested us to eat fast! Then upon checking out I noticed I was charged for valet parking when in fact I parked my own truck As a committed igh customer this was the worst hotel and/or service experience I have ever experienced.

Posted byHotelStaff
October 22, 2014
Dear Chatfield, I am terribly sorry for the inconveniences that you experienced while staying at our hotel. In no way is this how we want to treat our guests and I am horribly embarrassed by the way you and your party were treated. I would love the opportunity to speak to you about these issues further and try to rectify the situation for you. If you would like, please contact the hotel at your earliest convenience. Thank you for your feedback and I look forward to hearing from you soon. Sincerely, Carissa Giliam Asst. General Manager
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Management

By

October 15, 2014

I didn't like the way I was treated by management after my stay.

Posted byHotelStaff
October 22, 2014
Dear Allan61, I am terribly sorry to hear that management did not treat you well after your hotel stay. I would love to speak with you about the issues that you experienced with us and which of the managers it was that you dealt with. Please contact the hotel at your earliest convenience as I would love to try to rectify this situation for you. Thank you for your feedback and look forward to hearing from you soon. Sincerely, Carissa Giliam Assistant GM
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