Crowne Plaza Melbourne-Oceanfront

Recepción del hotel: 1-321-7774100

Fax del hotel: 1-321-7736132

C. e. del hotel: info@cpmelbourne.com

Entrada: 4:00 p.m. | Salida: 11:00 a.m. | Hora Local: 7:30 PM


Aeropuerto
Melbourne International (MLB)

- Distancia del hotel: 7 MI/ 11.27 KM oeste

- Disponibilidad de autobús directo gratuito

- Make a left on to Nasa Blvd. to US 1. Take a right on US1 to SR 192. Make a left on SR 192 to A1A. Make a left on A1A hotel 3 miles down on right hand side.

ORLANDO INTL (MCO)

- Distancia del hotel: 50 MI/ 80.47 KM oeste

- Take the North Exit out of airport to 528 East. Take 528 East to 95 South. 95 South to Exit 183 (Eau Gallie) take Eau Gallie to A1A. Make a right on A1A hotel on left hand side approximately 1 mile.

Tren
no train station nearby
Metro

None Locally

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- Disponibilidad de aparcamiento

- Aparcamiento diario de cortesía

- Self parking available 24 hours per day, with parking lots adjacent to hotel and across Hwy A1A with walk bridge direct to hotel.

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Comentarios de los huéspedes

Todos los comentarios y puntuaciones que recibimos se verifican para garantizar que solo mostramos la información proporcionada por huéspedes que realmente se han alojado en el hotel.

Opiniones de clientes

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Experiencia general

4.2

basado en 516 opiniones
84%
Recomienda el hotel
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Muestra de puntuación

516comentarios

  • 5 Estrellas
    284
  • 4 Estrellas
    112
  • 3 Estrellas
    58
  • 2 Estrellas
    43
  • 1 Estrellas
    19

Always a great stay

By

March 30, 2015

We have stayed at this hotel multiple times in the past year. After the first time we stayed here, it became our "go to " hotel in the area. The front desk staff are great. They always make us feel special. The view is fantastic. My only complaint would be with the service in the restaurant. The variety and taste of the food are very good, but the service always seems to be very slow and the wait staff not particularly attentive. Sitting on the deck, with the amazing view of the beach, makes the wait easier to take. All in all, a great hotel.

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Great Suite Clean Comfortable and Cool

By

March 30, 2015

The suite we had was awesome. The price was great for that room. The bed was very comfortable, the room always cool in temperature. We had a two room suite each room with access to balcony. I did not see all other rooms but the ones next to us seemed small maybe because they were next to suites. The others seemed to be of normal size. The beach was great. The beach attendant was awesome. For a small fee he will set you up with lounge chairs, towels, food and drink. The inside bar/restaurant leaves a little to be desired but the outside tables/couches with umbrellas were very inviting and comfortable--everyone always seemed to be having a good time. Front desk check-in was very nice/friendly/helpful. I would definitely stay again-we plan on it.

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Great service inside and outside!

By

March 30, 2015

platinumelite

This is my happy place,love the staff,service and the deck for food and drinks and sometimes music! It is so relaxing being on the deck just a few feet away from the ocean!We stay here every year and will continue to do so.

Posted by HotelStaff
March 31, 2015
Greetings, Thank you so much for the wonderful comments. We are so happy that you enjoy our Marisol restaurant and surfside lounge when you visit. We hope to see you again soon. Rachel
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Service Left Something to be Desired

By

March 29, 2015

I was a member of a wedding party. From the first night I arrived until the day I left the service lacked professionalism. The bride of the group and her friends were sitting on the couches on the patio. Without a warning, one of the waitresses or staff from the restaurant came over and told us we needed to leave the premises or else she would have us removed by security. Instead of politely explaining we couldn't have outside alcohol in that area we were met with "removed from the premises by security"? It didn't stop there: We moved over to the gazebo area where the wedding party and family talked (quietly I might add) in groups. The bride's parents' room was right there so we all just congregated outside their room. Probably 5-10 minutes later, security rushes over like he's about to do something and tells us we all have to disperse and go to our rooms, that there were complaints of noise (which, had they looked around, there was a group on the second floor of the second building that were louder than us because I remember being able to HEAR them down on the patio, even over the sounds of the crashing waves). No one in our group was loud. No one was obnoxiously drunk (or even a little bit tipsy). So again, we were forced to leave an area. Next, the morning of the wedding, a manager and the wedding photographer had talked and made an agreement to use one of the suites overlooking the ocean. While the bride was dressing, the photographer sent the bridesmaids into the suite. Maybe minutes later, the manager stormed in and asked if we were taking pictures, we said no the bride was still getting dressed. The manager proceeded to grab all our bouquets and told us we had to leave because she it was only going to be used for pictures. I can understand her frustration HOWEVER, clearly we did NOT know about their arrangement and she needed to discuss that with the photographer, not us. She was very rude and indignant and made some of the bridesmaids very uncomfortable. It was unnecessary. Luckily the ceremony was beautiful, as was the reception. Also, I understand the restaurant can be busy, but I called room service and was transferred at least 10 times, once to reservations (which sounds NOTHING like room service). There were two times someone picked up and before I could even say Is this room service, I was put on hold and transferred. It was very frustrating. The grounds of the hotel were gorgeous and everything else seemed to go smoothly for others, it just seems the service is very much in need of more training. For how much the bride's and groom's families spent on this wedding, the service should have been a hundred thousand times better for them.

Posted by HotelStaff
March 31, 2015
Greetings, Thank you for taking the time to review our property. We apologize that you felt the situations you experienced were not handled in a professional manner. We take all comments to heart and will make any changes possible to ensure 100% guest satisfaction. We appreciate the comments you gave and we hope you will return again in the future so we have the opportunity to turn your last experience around. Rachel
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