Rated 4,3 out of 5 by 88
Rated 1,0 out of 5,0 by kelly524 Poor Front Desk Service
I reserved a non-smoking room. Upon arrival, the desk clerk told me there was only smoking left. I said I would try it, but the smoke smell made me want to vomit. She said she would send "someone up with a spray". I refused the room. Suddenly a non-smoking was available, but she did not mention the broken shower and phone. If she had a friendly attitude, apologized for the mixup and said this is the best I can offer you, I would not be writing this negative review. I frequently travel for work and her attitude was the worst I've ever experienced at any hotel. This is how a platinum member is treated at this hotel.
16. Dezember 2013
Rated 5,0 out of 5,0 by Murph1972 Great staff,very clean hotel
My husband and I have been staying in holiday inns for a while and this one is one of the nicest ones I've been in! Very clean, beautifully designed rooms, comfy beds. The staff was very helpfull,gave us great directions to time square,btw only 15 min bus ride.my husbands phone got stuck on the side of the car seat and the staff came outside to help!!!!The only little negative that I would have to say is the location of the hotel, the area is a little shady, not very much around....
11. Dezember 2013
Rated 5,0 out of 5,0 by MFio Wonderful Hotel
I stay here frequently. It is a very nice hotel and the staff is great, very pleasant and helpful, especially Mariano. He is always going the extra mile for me. I would definitely recommend this hotel.
1. Dezember 2013
Rated 5,0 out of 5,0 by Radford Wonderful Hotel
The staff was friendly and courteous. The dining area for breakfast was being cleaned constantly to accommodate new guests dining. The food was good and there was a great variety and plenty to eat. There were several juices, tea, coffee and hot chocolate for drinking. The room that we stayed in was comfortable and clean. This was one of the best hotel experiences that we have had.
1. Dezember 2013
Rated 1,0 out of 5,0 by Miska1 Pass on this hotel
Hotel undergoing remodeling. Noisy, dirty. Located in an Industrial area Failed to state this on the web site.
No place to eat near by
Staff failed to reconize Rewards Club status, no upgrade
Just not worth the price paid.
26. November 2013
Rated 3,0 out of 5,0 by NJRich Staff and service
Stayed at this same hotel a week earlier. The staff checking us in then was excellent. Unfortunately the next stay was not as good an experience. Maybe the scrub crew is on Sunday night? They were not friendly at checkin. Did not offer a welcome gift even though I am a platinum member. I asked for a late check out the next morning and was grudgingly told I could stay until noon. At 11:15 they called the room requesting it to be vacated. There was also construction going on at this hotel, but it wasn't nearly as bad as the unfriendly front desk.
23. November 2013
Rated 5,0 out of 5,0 by Danyboy1 Comfortable Hotel
Nice hotel clean even though construction going on,
19. November 2013
Rated 4,0 out of 5,0 by Jerseygirl5 Excellent Facility~
I try and ALWAYS stay at Holiday Inn Express when I go away. I was very disappointed that the pool and spy were closed for renovations. When I called and scheduled my stay I specifically ask if their was a pool on site and was told yes. Please going forward inform the patrons that these types of projects are being done, so that maybe optional accomidations can be made!
But all and all the Motel was clean and nice!
11. November 2013