Rated 4,2 out of 5 by 107
Rated 5,0 out of 5,0 by JayRR Incredible service, kind staff
Starting at the airport when I was picked up, the staff and service at the Stony Brook Holiday Inn Express was excellent. Always kind and helpful.
9. Dezember 2013
Rated 5,0 out of 5,0 by myvisit14 great customer service
great customer service
the girls at the front desk very helpful
9. Dezember 2013
Rated 5,0 out of 5,0 by Roseto Important part of our trip
Our family, from PA, was visiting our son on Long Island for Thanksgiving. He is in the final weeks of his training to become a Marine. This was an emotional trip for us. The days were all long as we were going non-stop for four days trying to fit in as much family time as we could. We would come back to the hotel room at the end of the day and just drop; happily.
The room was clean, beds comfy. Friendly staff, excellent free breakfast. The hotel was bustling with family get-togethers! It was a very nice experience for our family. Absolutely no complaints.
We've taken numerous vacations/trips that have required hotel stays. No matter how well planned our trips are, if we don't/can't sleep well because of a bad hotel situation, our trip will be negatively affected.
Thank you so much to the staff at the Stony Brook, NY Holiday Inn Express for giving my family a completely comfortable, worry-free stay at a time when our family certainly did not need to stress about hotel issues!
I'm sure we will be back to Stony Brook. And when we are, its good to know the issue of where to stay is now a non-issue!
8. Dezember 2013
Rated 2,0 out of 5,0 by Samantha456 Pull-out Couch was horrible
I've never slept on a pull-out couch where I actually felt all the bed springs. There was only a thin layer of fabric covering the metal springs. It was OK when sleeping on my back, but was horrible when on my side. Even though I had a reservation for 3 people, there was no bedding in the room for the couch and no extra blankets. I called the front desk and they said housekeeping was gone for the day so I had to pick-up the bedding myself, which was a hassle. When I went downstairs, there was someone that worked at the hotel that was talking to the person at the front desk. There is no reason that person couldn't have brought up the linens. While the people at the front desk were nice, I was surprised by the poor quality of service and couch-bed comfort. On the positive side, the bedroom, livingroom and bathroom were large, so it was comfortable for three people. Also the breakfast was pretty good.
3. Dezember 2013
Rated 5,0 out of 5,0 by Bused2008 Thanksgiving stay
The accommodations were excellent. I had requested adjoining rooms and the staff was able to meet my needs perfectly. The service was great and the stay was comfortable. I plan to stay here again when ever I am in the area overnight.
3. Dezember 2013
Rated 5,0 out of 5,0 by TeTe2 Comfort
The only less than excellent rating I gave is because my girlfriend woke up a little stiff. She said she needed pillows that are a bit more firm. Myself...slept like a baby!
28. November 2013
Rated 2,0 out of 5,0 by ShuffleBe Noisy and Crowded with Groups
There werre too many groups staying at the same hotel which made the lobby, eating area and parking facility crowded, noisy and congested. In addition, late at night, people were running down the hallways, shouting and knocking on doors which needlessly woke us up. Finally, the TV cable service was not working and we experienced repeated failed attempts to watch CNN news.
22. November 2013
Rated 5,0 out of 5,0 by KingTim Had a great stay
Staff was very friendly and nice. We had a great stay.
12. November 2013