Rated 3,9 out of 5 by 108
Rated 2,0 out of 5,0 by kolodaman Beware of special "shopping rate"
There is an option for a gift card at the Woodbury outlets. I assumed this was a gift card issued by the outlet mall to be used at the mall. Turns out to be a gift card issued by First Bank which involved a nightmarishly long process to activate. Hotel staff unfamiliar with process and did not seem to care.
2. September 2014
Rated 5,0 out of 5,0 by rosie79 Loved those pillows! Great location.
We stayed and used this hotel as a central place to go to different places in the Hudson Valley. It was a perfect location to go to a variety of tourist spots.
I was impressed with the Holiday Inn Express' location as well as the comfort and size of the room. A comfortable bed and pillows. I had a great night's sleep. Great place to stay.
1. September 2014
Rated 5,0 out of 5,0 by nicedad287 Breakfast attendent
I would like to thank her for doing a great job in preparing our food in the morning. and i really want to thank her for her asking about how my kids are, since they have traveled with me a few times their.
29. August 2014
Rated 4,0 out of 5,0 by zooeyz Wonderful staff
Very friendly and attentive staff at the front desk. They were willing to go above and beyond their duties to make me comfortable. I needed a refrigerator in my room to store leftovers as I was staying for an extended period, and they made it happen right away while I was gone.
28. August 2014
Rated 5,0 out of 5,0 by Bayside Rebels a
Staff was great. Close to shopping in the area. We won the Rock Tournament.,
27. August 2014
Rated 3,0 out of 5,0 by cfvcc Good service, small breakfast area.
Great and friendly staff at check-in and pretty much everywhere at the hotel.
Our room did not have a shower curtain but the staff kindly apologized for that the next morning and it's all good. These things happen, so no big deal.
However, the breakfast area was packed and there were a lot of people waiting for a table, just as we did. The waitress had to notice that (should have noticed that!) but there was no initiative to take these people into another room...
Room should have been cleaner, we found Cheerios on the seat!
27. August 2014
Rated 5,0 out of 5,0 by yatomi214 Nice hotel room and staff
We loved the hotel, especially the pool and helpfulness of the staff. The only negative we had really was that the sofa bed was not very comfy but the real beds were nice. The breakfast was good especially the pancake machine but the cinnamon rolls were not as nice as the last time I stayed at a holiday inn express.
26. August 2014
Rated 1,0 out of 5,0 by Sleepless in Chester Sleepless in Chester
Missing mattress cover, one sheet between mattress and us. Too noisy - from above, next door, and the interstate. Missing mini refrigerator. Poor Customer Service handling our complaint. Only partially refunded by Hotel Management.
21. August 2014