Rated 4,5 out of 5 by 172
Rated 5,0 out of 5,0 by Thumperhead Great Service Great Staff
Having read previous reviews we were very happy to meet Carlos at the front desk. A friendly, helpful man who solves all the problems that tourists encounter. It was a pleasure to see him every day. He would ask what we were planning and then offer helpful tips to make our journey easier. All the staff were wonderful however Carlos stands out as the true professional. He made our stay In Chula Vista much better by being himself.
17. April 2015
Rated 4,0 out of 5,0 by solymar Carlos is a shining star
We checked in tired from a long day and were not expecting anything extraordinary, however when Carlos stepped up to the desk to check us in, his smile lit up the whole room and his manner was so warm and welcoming that it immediately felt like we walked into a good friend's home.
The room itself was rather small in comparison to other HIE's we have stayed at in the past and was lacking some outlets which seems to be needed these days with all the electronics people (including ourselves)carry with them. The mattress was also firmer then other hotels but I know this is one of those very subjective things so really no big deal. Also the air conditioner fan would not stay on but instead cycle on and off so this did not make for a very restful night. Breakfast choices were the same old same old as you always get at HIE so if you stay frequently at HIE's when traveling then it does get old and tired.
Besides these few small details everything else was perfect for our two night stay. Housekeeping was on top of it and our room was always freshened up even if we came back early in the day. There are several good restaurants within easy walking distance and a large mall if you need to shop or want to buy anything. Many attractions are also within and easy drive from this location.
Thank you again to Carlos he is a real asset to this hotel.
16. April 2015
Rated 5,0 out of 5,0 by DETW Front Desk Service
As previouysly mentioned, Carlos was extremely helpful and friendly whenever we needed it.
15. April 2015
Rated 5,0 out of 5,0 by Shirl69 Ex, service
Carlos at the front desk, was wonderful, he is one reason we stay at this hotel every time we come to Chula Vista
15. April 2015
Rated 5,0 out of 5,0 by Nutro Gal Great Stay at this Chula Vista Holiday Express
Hotel has good parking and location on and off the freeway. Rooms clean and offered HBO in room viewing for free and got internet access free by being a member of Holiday Inn. Staff very friendly and helpful with all needs and would definitely stay at this location again
14. April 2015
Rated 5,0 out of 5,0 by WifeAndMomOf6 Welcome Home!!
5 Star hotel, at a friendly price! Staff was attentive, friendly, and courteous, which made our stay that much more pleasant. The complimentary breakfast was delicious, and nutricious choices were offered, and clean as a whistle!! Our room was spacious, CLEAN, and provided a mini fridge(an absolute MUST when traveling with children), as well as a microwave. The bathroom sparkled! Our family enjoyed the pool and hot tub, which were sparkling clean. The hotel is located next to a grocery store, so we were able to buys snacks and such. Unfortunately, the neighborhood was not the classiest, or safest, and we did not feel safe to stroll around. Small inconvienience, because we had a vehicle, but the hotel grounds were very safe, with locks at all entry point, which need a valid room key to enter. Overall, I would recommend this hotel, and will be returning in July to the Hershey Park location. Im looking forward to another 5 STAR EXPERIENCE!!!
14. April 2015
Rated 5,0 out of 5,0 by Lolo1966 Great hotel.
Carlos is a great addition to the Holiday Inn family. He was great.
11. April 2015
Rated 5,0 out of 5,0 by Mrgtar Excellent service and clean facility
As I stated earlier, this was the most pleasant hotel experience that I have ever had with my family. I am still raving about and would like to visit again VERY SOON.
10. April 2015