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Rated 4,3 out of 5 by 273 reviewers.
Rated 4,0 out of 5,0 by Great location and great staff! The location of the hotel is very convenient. Close to the airport and cruise pier. There is a mall right across the street with a few restaurants. Front desk staff were friendly. Special Thank You to our shuttle bus driver Denise for the excellent services you provided and all the help! 8. Oktober 2014
Rated 5,0 out of 5,0 by Shuttle service The shuttle service was very nice. I arrived at 11:30 pm and when I called the hotel they provided a shuttle that took about 15 minutes to arrive. My reservation was originally for 2 nights but I learned late morning that my business would end that day so I went back to the hotel to cancel the 2nd day. Even though it was a few minutes after noon they canceled the second day. Then in mid afternoon when I returned to the hotel to pick up my luggage they provided a shuttle to the airport. 5. Oktober 2014
Rated 5,0 out of 5,0 by Pleasent Surprise Stayed at hotel the night prior to a cruise. Arrived late, but greeted so professionally by the night desk staff (sorry, no name). Room was better than expected. Close to cruise ship departure/pier. Hotels shuttles from airport and to ship were very comfortable and convenient. Morning desk staff directed me to a local wine store with perfect helpfulness. Will be back here next Spring. VERY HAPPY with this visit/stay. Thanks so much! 5. Oktober 2014
Rated 4,0 out of 5,0 by not bad staff was awesome. shuttle from airport was confusing due to the number of holiday inns un the area 5. Oktober 2014
Rated 5,0 out of 5,0 by Great Service I went for rest and relaxation and that is just what I got My needs were met and the staff went out of their way to make sure I have everything I needed. 4. Oktober 2014
Rated 4,0 out of 5,0 by Back again. Our "go - to" cruise port hotel. A usual pleasant 5 day stay with what now seem to be family friends. Prompt service from Margaret and Denise ( shuttle & breakfast team ). Nice to be welcomed by Everett and Amelie on front desk. Really appreciated Marie's extensive help and recommendations. Gloria certainly manages an effective and cooperative team and goes out of her way to help. The hotel has a great location, clean and tidy rooms and always a comfortable sleep. Many good restaurants within easy walking distance and a nice trolley shuttle to the Galleria Mall in about ten minutes. We don't even rent a car anymore when we are heading or coming from a cruise. Already booked them again for the return ship crossing in November Try them...you will like them. The Land's from Canada 4. Oktober 2014
Rated 5,0 out of 5,0 by Comfortable bed and great service. Comfortable bed and great service......................... 4. Oktober 2014
Rated 5,0 out of 5,0 by Great service from the minute you call the hotel from the airport The friendliness and service at this hotel is outstanding. I called the hotel for airport pickup. Miss M. was our driver. Along the way she pointed out stores and restaurants to us. We were promptly greeted when we walked in the lobby. The front desk staff couldn't have been more friendly or helpful. We are definitely staying there again next year. 30. September 2014
Rated 5,0 out of 5,0 Best of 3 pre-cruise hotels we have used Location near estaurants and grocery/wine. very pleasant staff. Clean rooms and comfortable beds. 28. September 2014
Rated 5,0 out of 5,0 by price of the room the price is higher than comparable hotels. I stayed in other hotels around the area and I find that holiday inn is more pricey that the rest of the competitor, with the same service and the size of the room. Also, the check in is not that flexible. the costumers should not wait at 3 pm I the room is already available. in other hotels, they text me if the room is ready. sometimes as early as before noon. this makes a big difference to the customer specially if my flight arrives way earlier than 3 pm. 19. September 2014
Rated 4,0 out of 5,0 by nice hotel stayed here many times for events at the convention center. This time it was a good experience again (was a bit disappointed, didn't get the room type I booked online) but overall I like this hotel very much. Will be back in July. 17. September 2014
Rated 5,0 out of 5,0 by Great for a pre-cruise stay This was a great place to stay the night before our cruise. They had a shuttle to pick us up from the airport and a quick check in and check out. They gave us a list of restaurants in the area and directed us to the stores we needed. The hotel is in a very convenient area. 16. September 2014
Rated 5,0 out of 5,0 by Great servce Everything was as expected. We were very pleased with service in the hotel and service to the cruise port. We are booked in Southampton for Nov 7-9. Will there be any transportation to the cruise ship on Nov 9. 14. September 2014
Rated 5,0 out of 5,0 by Clean and comfortable We stayed prior to a cruise and it is conveniently close to the port. We did not use their shuttle, but they do have one available. Walking distance to a lot of restaurants. The room was very clean and comfortable. Room is also updated. Will definitely stay again if we cruise out of Ft. Lauderdale. Highly recommend. 6. September 2014
Rated 5,0 out of 5,0 by Jerry Staff was very friendly. Price and location was perfect. 5. September 2014
Rated 3,0 out of 5,0 by Great Staff from Check-in to Check-out. Breafast was good and fun. I was in town for work to attend a show at the convention center. Very conveniently located. I hate to write anything bad but the problems had nothing to do with the staff. I'm SURE it's the owner(s) not keeping up with Holiday Inn Standards. Internet access is important while working but the speed reminded me of the days of dial up. Let's just say VERY BAD. So, the times to relax, the TV had terrible satellite. Most of the higher channels had lines and fuzzy to the point they were un-watchable. After seeing the problems, I noticed others too had complained. I WISH I had check review before spending so much money on less than Holiday Inn quality. Before my next visit... I will be checking on other locations. I hate being negative, mostly because, the hotel has wonderful staff but the problems were beyond their control. 2. September 2014
Rated 5,0 out of 5,0 by Great hotel and excellent value The hotel was an excellent value and a great property. Staff very friendly and courteous. Room clean and very comfortable. Breakfast was a good quality and a great value being included in the price. Also very convienent for traveling purposes. Transportation available to and from the airport and cruise port. An excellent property and will definitely use again both here and other locations. 1. September 2014
Rated 5,0 out of 5,0 by COURTEOUS AND EXCELLENT CUSTOMER SERVICE EXCELLENT STAY. CUSTOMER SERVICE WAS EXTREMELY HELPFUL TO MY NEEDS. 29. August 2014
Rated 5,0 out of 5,0 by Refreshing Night stay After a terrible day of missing flight connections and lost luggage, it was a pleasure to have the Holiday Day Express personnel interaction. From calling for the free airport shuttle and the detailed directions for catching it, to getting greeted by name upon entrance to the hotel, the staff were the friendliest and most pleasant we've encountered in some time. The hotel was nicely decorated, the room spacious and quiet, and the bed comfortable. The breakfast was nothing spectacular but we didn't go away hungry. Although with the missed connections, we were not able to visit Ft. Lauderdale as planned, this hotel is conveniently located for catching the Trolley to get around easily. We would definitely recommend this hotel. 29. August 2014
Rated 5,0 out of 5,0 by Great value; exceptional services We stayed at the Hotel prior to our cruise for the International Civitan Convention. Amelia was wonderful setting up our reservation and seeing our needs were met. Mgr, Gloria and Elizabeth handled our early reservation with ease and allowed us to stow our luggage til our room was ready. Everett was not only working the desk but provided concierge serve as well. A wonderful experience. 25. August 2014
Rated 5,0 out of 5,0 by Good Location There were multiple restaurants within walking distance from this Holiday Inn Express. The staff were very friendly, professional, and helpful. The grounds are well kept. The room was very comfortable, although the view from the window of my room was limited to a wall and parking lot. Breakfast was tasty with a wide variety of foods available. 25. August 2014
Rated 5,0 out of 5,0 by Good place Lots of restaurants within walking distance. Neat and clean hotel close to everything in FLL. 25. August 2014
Rated 5,0 out of 5,0 by Comfortable bed and great service Great Service. Wonderful staff. Very comfortable. Good Rate. 22. August 2014
Rated 5,0 out of 5,0 by Clean and warm reception Good facility to stay at that also has a cruise connection shuttle service with cost effective fee to "park and cruise". 21. August 2014
Rated 5,0 out of 5,0 by GREAT LOCATION AND STAFF BEST BANG FOR THE BUCK IN ALL OF AREA. CLEAN PROFESSINAL STAFF. WITHIN WALKING DISTANCE OF MANY EATING PLACES. BREAKFAST WAS HOT AND READY EARLY 21. August 2014
Rated 1,0 out of 5,0 Completely Disconnected This hotel has horrible internet service and is unwilling to fix the issue internally. If you are in this area for business, hopefully you don't have to do any work using their internet because it won't get done. Internet was so bad that it had a hard time loading Google! The hotel staff refers you to call the internet technician company. There is a time limit for how long you can use the hotel phone so I kept getting disconnected. After an hour on the phone with the technician they were still unable to help me. So I decided to just watch TV. If only it was that easy. The TV kept losing signal so I couldn't even enjoy a show! No Internet and no TV and to make matters worse the manager Gloria wouldn't even call me back after I requested her to call me. Please save yourself the headache and check into another hotel. 19. August 2014
Rated 5,0 out of 5,0 by Pre Cruise Always a convenient place to stay the night before a cruise. Plenty of places to eat and shop in walking distance of the hotel. Free shuttle from airport and the available shuttle to the cruise port make it a perfect place to stay. i have stayed here several times and it is always hassle free and comfortable. 17. August 2014
Rated 5,0 out of 5,0 by awesome pillows it was all i could do not to stuff a couple of those pillows in my suitcase! i only stayed the one night but the rooms and the breakfast is awesome, they had a very good selection. The staff was very courteous! 16. August 2014
Rated 4,0 out of 5,0 by Comfortable stay It was a comfortable stay. Room was spacy and clean and staff at the front desk was helpful. Breakfast was OK. 14. August 2014
Rated 5,0 out of 5,0 by Better value and location than other brands in the same area We only stayed one night, but I would stay here again. Close to restaurants. Safe location. Free parking. Just around the corner from the cruise terminals. 14. August 2014
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