Rated 3,9 out of 5 by 29
Rated 5,0 out of 5,0 by TariM Great Hotel for a Group
We were with a band group. The staff went out of their way to make our stay a fabulous one! They were extremely helpful, getting us anything we needed, assisting with a b-day celebration for one of our kids, and went out of their way to assist with a food allergy. I would stay here again in a heartbeat!!
27. November 2013
Rated 4,0 out of 5,0 by MD11Mike One of the better ones.
Nice clean hotel with helpful staff, very nice room and one of the better breakfasts I've seen in this type of establishment. The only negative is probably just part of the world today, but as much as I enjoy HIE properties, I think they are a little expensive for what you get.
19. November 2013
Rated 5,0 out of 5,0 by Wreck Great truck parking out back and lots of fast food close by
only thing that was missing would be guest laundry.when in Fresno I will stay again
8. Oktober 2013
Rated 5,0 out of 5,0 by travelor66 Staff is always so accomodating and helpful. In 3 years, I've always been treated properly and they never fail to help.
Front desk staff are always properly trained. Smiling and welcoming. After long days, they make you feel very much "at home". Particular nod should go to the lady who works the breakfast buffet. Always smiling and works very hard to keep the area clean and well stocked. Super people. Rooms are always cleaned impeccably. The Manager, JT, is 100% customer oriented and a true professional. The overall staff makes my stays comfortable and I look forward to being there. I wouldn't stay anywhere else in Fresno. Thanks for giving me the opportunity to express my feelings. Great job!
30. September 2013
Rated 5,0 out of 5,0 by Tandrag Great Hotel and Staff
The staff is always willing to go over and above to make you feel at home
27. September 2013
Rated 4,0 out of 5,0 by Shawdog Noisy air conditioner
My visit was on a 93-degree day in Fresno, and I was glad to have good air conditioning in my room. After photographing a high school football game in the evening, I was pretty exhausted and after a shower, I fell into bed. But the a/c's fan was so loud that I needed my earplugs to get any sleep. Like many hotels, this one had one of those high-tech thermostat that (despite being an engineer) I had trouble figuring out. Much too much effort is being given to keeping down the electric bill and not enough on customer satisfaction.
It was a shame that a really nice room was so noisy.
24. September 2013
Rated 5,0 out of 5,0 by Donovan007 As good as it gets
This location is still fairly new and the service top notch. Much nicer than some of the other older hotels in Fresno itself.
23. September 2013
Rated 5,0 out of 5,0 by USA2013 Aussies In Fresno
We were looking for something handy between San Fran and Vegas. This ended up being an absolutely perfect choice!
15. September 2013