Rated 4,0 out of 5 by 60
Rated 5,0 out of 5,0 by ronron67 quick rest stop
this hotel was very easy to get off of from the 99. the person working the front desk was kind enough to let me check in earlier. all in all it was a good, nice hotel.
25. Juli 2014
Rated 2,0 out of 5,0 by Ernest123 Platinum
Service and front desk terrible.
No towel in the room
Desk with no chair
23. Juli 2014
Rated 5,0 out of 5,0 by Eugene79 Comfortable bed and great breakfast
Our room was very nice and spacious. The bed was excellent. I got a good nights rest and had an excellent breakfast.
The desk manager welcome us in and made us feel very important. He showed us were the elevators were and the easy way to get to our room. Our breakfast consisted of dry cereal and we followed up width hot scramble eggs and excellent mixed fruit.
Excellent coffee and hot tea.
22. Juli 2014
Rated 5,0 out of 5,0 by shesha Fresno - Conference
Excellent property, enjoyed the freedom of coming and going with no hindrance. Food was good and always plentiful. Thanks for your service,
21. Juli 2014
Rated 5,0 out of 5,0 by TTR-Les My home away from home
I had a very comfortable stay. Starting with check-in in the evening, comfortable room, breakfast was great, parking was convenient and check out was quick. the front desk was helpful with future reservations.
18. Juli 2014
Rated 5,0 out of 5,0 by Terri87 Comfortable bed and good pillows
Made reservation online. Very hard to get to the hotel it's on a very busy street. But a lot of restaurants that are walking distance. Even though its next to the freeway, could not hear the traffic in our room. Liked the pool area and loved the breakfast they offered.
16. Juli 2014
Rated 2,0 out of 5,0 by Arevir Quiet and clean room
The room is spacious, clean and quiet even beside a highway 99. The only thing I have a problem with is the front desk staff which is not very professional at all. When I checked out the lady at the front desk which I didn't know by name is so gracious and very friendly. I asked her for my stay receipt and she didn't have it at that time and since I was on my way out I just asked her to email the receipt after I gave her my email address.
After a week no receipt came into my email so I called the reception desk and asked again to email to me. Nothing happened after a day or so.
I called back again and asked for the receipt and once again I was promised that I would get it in the next 5 to 10 minutes.
My final call was when I asked to speak with the hotel manager which she didn't do but rather asked me not to shout on the phone.
I did shout at one time since being a member of holiday inn for a lot of years I shouldn't be asking for a simple stay receipt for a week. Plain and simple. Holiday Inn has a reputation of giving receipts even before you wake up in the morning by sliding it under your room door.
Finally I got the receipt on July 10th after checking out on July 3rd.
This is not the kind of service I should be getting from Holiday Inn. The staff is very unprofessional and may need to be trained more to give professional customer service to their hotel guests.
That is the only disappointment I had with the stay and the gym which is so small and not enough equipment. No dumb bells or barbells nor weight machines.
13. Juli 2014
Rated 5,0 out of 5,0 by Blacksnake Very clean appears brand new even if it wasnt, nice staff
As always HI Express was clean, staff was friendly, rooms were very nice and over all very nice experience
2. Juli 2014