Rated 4.2 out of 5 by 281
Rated 5.0 out of 5.0 by First time in Miami Super friendly staff!
I expect a comfortable bed, high speed wireless, and a good breakfast, but the hotel staff was especially friendly and professional. I usually enjoy staying at a Holiday Inn Express, but the staff at this one seemed to enjoy assisting me. They definitely made me feel welcome.
January 31, 2016
Rated 5.0 out of 5.0 by susenatalia Great Stay
It was a nice place to stay. Quiet a clean. Variety of options during the complementary breakfast.
January 31, 2016
Rated 3.0 out of 5.0 by tpc61a Near the airport, but there are other choices
We selected this location due to its closeness to the airport, but on the drive to the airport following our stay we passed 2 other Holiday Inns that were even closer and appeared to be much newer. If we ever need to stay in the area again we'll try one of the other 2.
January 29, 2016
Rated 1.0 out of 5.0 by Traveling planner Not the best
TV kept going out, mini-frig did not work even after maintenance said they fixed it. Noisy, paper thin walls can hear everything going on outside, cars, people. Maids rude if you don't leave your room first thing in the morning, they'll make so much banging noise - you will leave your room. Rooms dusty and dirty. Bathroom was fine, shuttle and front desk staff nice. Overall not one of Holiday Inns best.
January 25, 2016
Rated 5.0 out of 5.0 by kirka Good service
comfortable bed/pillows and great service. Would recommend.
January 18, 2016
Rated 4.0 out of 5.0 by Clyde D Great customer service
Excellent service with overall very nice staff.....excellent welcome by Claudia on my arrival, she is a great staff
January 16, 2016
Rated 4.0 out of 5.0 by jika35 Clean and comfortable
Room and common areas were clean. Beds were comfortable. Front desk staff was professional but could have been more welcoming. The breakfast area is small and so was very crowded in the morning; finding a place to sit was a challenge. We were in late and left by 10 am so the hotel met our needs. I would recommend this hotel for a short stay.
January 12, 2016
Rated 1.0 out of 5.0 by Adam 1943 Never Again
Not up to Holiday Inn standards.....Room had water on the carpeted floor due to rain coming through window...
Staff made no effort to offer any alternatives
January 9, 2016