Rated 3,6 out of 5 by 99
Rated 5,0 out of 5,0 by Polka dot Great breakfast, clean rooms and great staff
We recently stayed here to attend the Rogers Cup (tennis tournament) as it was close to the Rexall Centre. We really enjoyed our stay. The rooms were clean, the beds comfortable and the continental breakfast was hot, tasty and plentiful. The staff (front desk and housekeeping) were phenomenal. We would stay here again.
12. August 2014
Rated 5,0 out of 5,0 by SGNick Solid value
Dollar for dollar, this hotel is a great value. I do wonder why no "Fox News Network"? It would make this property more like "home".
12. August 2014
Rated 2,0 out of 5,0 by Fern1161 Location location location
Overall nice hotel. No pool so not very kid friendly. Location is in a busy section of town. Not very pretty but functional. 30 min bus ride to nearest subway.
Breakfast was impossible. Lineup for good was a good 30 min wait. No where to sit. Place was jammed. Had to eat at Tim Hortons
11. August 2014
Rated 4,0 out of 5,0 by sclark613 Comfortable room at fair value
I stayed at the Holiday Inn Express - North York during the 2014 Roger's Cup - ATP calendat event. I was within 2.1 km walking distance (~35 minutes). The room was nice, modern -- the included breakfast decent and the staff was courteous.
11. August 2014
Rated 5,0 out of 5,0 by Debbie J Great price and wonderful breakfasts
I chose this hotel from the Canada's Wonderland site. I misunderstood the information and thought the hotel provided a shuttle to Canada's Wonderland. Unfortunately this service was only offered to guests who purchased the Wonderland package. It unfortunately cost my son and his friend a lot of money in cabs for the 3 days that we were there. Transportation costs were my only issue with my stay here. Otherwise it was a great experience.
10. August 2014
Rated 1,0 out of 5,0 by Guestonvacation Disappointed
Upon arrival we observed a couple in front of us waiting, we waited approximately 5 minutes for staff to finally come to the desk. The people in front of us had to shout to get the staffs attention.
The room we were given smelled of cigarette smoke and the air conditioner did not function properly.
It was late when we arrived, we unpacked upon arrival in the room and we had an early morning the next morning, we did not want to go through the hastle of heading back downstairs to wait again to see if it was possible to change rooms.
We were completely dissatisfied. My wife and I both woke up with sore throats from the smell of smoke in the morning. My wife complained that her eyes were irritated from the smell as she just had lasik completed.
My wife and I aren't ones to complain, we have stayed in numerous hotels and have never had to write a negative review.
In the morning when we complained to guest services they said, "Oh, you should have told us earlier, someone must have been smoking in the room the night before you had it because it was a long weekend..." Why did the maids not do something about this before the room was given to us?
Just an overall poor experience from a hotel chain we thought we could trust.
7. August 2014
Rated 4,0 out of 5,0 by Mike Clifford Helpful Staff
Accomodating and helpful staff. Clean consistent Room. Conveniently located for purpose of visit.
4. August 2014
Rated 4,0 out of 5,0 by Bubba K77 Wonderland
Great place to stay when going to Canada Wonderland. Short drive.
2. August 2014