Rated 4,5 out of 5 by 81
Rated 4,0 out of 5,0 by NoNameGurl Wonderful Property, Reasonable Price
I stay at this location each time I am in the Ontario area and love it.
3. Juli 2014
Rated 4,0 out of 5,0 This was a very comfortable and nice place.
We really enjoyed our comfortable room, breakfast, beds and pool. However, when we went to check in we were told it would be another 2 hours, and this was at 3:00, to check in. This was not pleasant after we had already had to kill an hour, getting there at 2:00. We had traveled all day so we just wanted to get into our room and relax. We went out by the pool but we had to go into the restroom and dig stuff our of our suitcases and think about what we would need out by the pool while our suitcases were being stored.
I think when we were paying for our time to start at 3:00 that's what it should be. We eventually got in an hour and a half later, instead of 2 hours.
The staff was very nice and we got some kind of points on something but that doesn't do us a lot of good. We were very disappointed to not be able to get into our room when we expected to.
2. Juli 2014
Rated 5,0 out of 5,0 by Sarge75 Great location
Stayed here for a couple nights for a business trip. I enjoyed the close vicinity to many things and my room was comfortable.
30. Juni 2014
Rated 5,0 out of 5,0 by busylady7 Last Minute Travel
Have stayed before at this hotel. But, it had been awhile. Just as nice & pleasant as last few times. Would stay again.
25. Juni 2014
Rated 5,0 out of 5,0 by S2H-14 Excellelent caring staff
This hotel is a great example of why I stay at HIX's.
I do not like HIX breakfast food offerings; this has nothing to do with this specific property or the staff.
The specific property is a very nice clean place to stay.
24. Juni 2014
Rated 3,0 out of 5,0 by khwy why does it need a title
Very disappointed to pay that amount for a stay and then have poor breakfast choices. One day there was only 3 containers of yogurts (it was 6:15 am so it wasn't a time issue. The second day there wasn't any yogurt, the eggs were overcooked, and the only milk selection was fat free. I wouldn't call this choices. The breakfast bar attendant just shrugged these things off like they happen all the time
21. Juni 2014
Rated 5,0 out of 5,0 by Hawkeye One Always excellent service
This is my favorite hotel every time that I need to travel to San Bernardino for business or relaxation. The staff is great and the service always what you expect. This is the only hotel that I stay while in San Bernardino and sometimes I must drive more than 20 miles from my working site but I do not mind if I am going to stay comfortable and safe.
Keep the good work.
Maria L. Richardson
20. Juni 2014
Rated 1,0 out of 5,0 by mcrw Broken toilet and poor customer service
UPon checking in to our double queen room, all was fine until we discovered the broken toilet. The only other room available was a king room, which was problematic since I had 4 people in the room. I suggested we allow 2 people to remain in the queen room and 2 people in the king room. The queen room occupants would need to come down to the king room to use the facilities but at least everyone would get an actual bed. The manager said No so we piled into the King room, unfolded a sofa bed which opened into the pathway to the bathroom. So anyone who had to use the bathroom had to climb over the sofa bed occupants. Terrible solution - no discount offered, nor sincere apology.
19. Juni 2014