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Rated 4,2 out of 5 by 237 reviewers.
Rated 4,0 out of 5,0 by Enjoyed our SD, CA visit Beds were great--very comfy, balcony was used nightly--comfortable evening temperatures so we didn't need the AC on when we could open the doors. My spouse and I disagreed on the temp of the room after closing the balcony doors-I was comfy, but he was too hot. Overall he kicked off the covers and slept fine. Hotels generally include a stale pastry breakfast, but the hot breakfast buffet at this establishment was more than we expected and had a nice variety each morning and good coffee. The staff kept the food continuously refreshed and the room clean though it was always busy with patrons coming and going. The fruited water and lemonade in the lobby were a welcome amenity after arriving back from a hot day of touristy things. We enjoyed the happy hour and could walk to several great restaurants in the Gaslamp district with no fear for our safety. Parking and driving (and to some extent, walking) on the HILLY streets was not what we were expecting (in San Francisco, yes, but did not expect in SD - I guess we should have done more research!) and was the only problem with entering/exiting the parking garage. 24. August 2014
Rated 5,0 out of 5,0 by Nice property Very nice hotel and surprising value for the location. Room was great, liked the balcony. Only gripe was parking garage very tight for large suvs. Staff very polite. 24. August 2014
Rated 5,0 out of 5,0 Great stay Good value for the location, loved the shuttle, free breakfast, free internet and manager's reception. Would have liked two separate tvs in the jr suite but that is my only suggest. The staff was all very nice and would definitely recommend and stay here again! 21. August 2014
Rated 4,0 out of 5,0 What I expected I always use pools in the evening at hotels and 2/3 nights I was there, the pool closed before posted hours. The pool also is only 3 feet deep all the way across. Not easy to swim what is essentially a big kiddie pool. The breakfast doesn't give many options for people with special diet restrictions. Primarily gluten/wheat free. Pretty much everything there was bread and cereal. Also, aside from about 2 restaurants close by, there aren't any food options in the area if you don't have a car. And all but one of the vending machines were out of order. The one that was working, was empty. Jayson at the front desk was very rude on multiple occasions. Good things - the room was clean, the price was right and the rest of the staff and shuttle drivers were fantastic. Good business center where you can use the internet. 20. August 2014
Rated 5,0 out of 5,0 by Great Hotel The staff were awesome and super friendly. Rooms were a good size. 20. August 2014
Rated 4,0 out of 5,0 by Great Value for San Diego Okay I agree with others that the property is a bit dated with older carpets, furnishings and noisy A/C systems. Having said that, the property was clean, internet was great, hot water was plentiful and the staff from shuttle to managers were excellent (thanks Stan, Tameika and Renee). Called for airport shuttle and within 15 minutes they were there for a stress-free drive to the hotel. Greeted very warmly as a Gold Elite member and had room upgraded. Since I was there for a convention and couldn't take advantage of the amenities offered (manager's reception, discounted lunch & dinner), they instead gave me a bottle of wine which I thought was an excellent touch. I only stayed there one night as I had previously booked the Hotel Indigo (closer to convention center and with other work colleagues) for 2 nights but due to change of plans couldn't get in the first night. This hotel provided a great value and would certainly consider staying there again. 19. August 2014
Rated 5,0 out of 5,0 by Bereavement reservation option We had a tragic death in our family and had to come to San Diego at the last minute. My airline (Delta) told us that we might get a bereavement reservation charge. I was told when I called Holiday Inn SD that there were NO rooms available at that lower charge. I was disappointed: I thought, how can a person plan ahead for this kind of need? However, our room was perfect for what we needed and I only wish that we could've gotten the bereavement price as the whole trip was more than we were prepared to pay for and a break on the hotel would've helped a bit. 14. August 2014
Rated 3,0 out of 5,0 by Downtown San Diego Overall, my experience at the Downtown H.I.E. was good, although I was not greeted as a member of IHG Priority Club member. What disappointed me the most was the lack of air conditioning in the common areas of the hotel. The staff is friendly and helpful and the hotel location is great. 14. August 2014
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