Rated 4.7 out of 5 by 372
Rated 5.0 out of 5.0 by Regional Supervisor location and convience
Centrally located with plenty of nearby dinner options
June 6, 2016
Rated 5.0 out of 5.0 by cellomom52 Very Comfortable but over-priced
Our reunion group booked a block of rooms at this hotel, at a "group rate". The hotel itself and the staff were great, but even the "group rate" was considerably more than other hotels in the area. The rate we were charged in a small Upstate NY city was the same as what we pay in large metropolitan cities in Texas and Tennessee!! Holiday Inn Express really needs to rethink what they are charging in Utica NY. In comparison, we spent 5 nights on this same trip at an older hotel next door for quite a bit less per night. Granted, this Holiday Inn Express is brand new, but the rooms, staff, breakfast, internet access and Business Room (desktop/printer) were totally comparable. Next time I go to Utica NY, the older hotel has my business.
June 6, 2016
Rated 5.0 out of 5.0 by Cory7 Great place to stay
Easy access to the 90. Pool. Great staff and safe neighborhood.
June 1, 2016
Rated 5.0 out of 5.0 by Jo and crew Clean facility, courteous staff
Upon arrival, the outside of the facility looked wonderful. That never changed as I moved through check-in and in to the room--everything was clean...it even smelled clean! The staff were very courteous and asked if they could assist several times. I highly recommend this hotel. I will stay here in the future if travel plans allow.
May 31, 2016
Rated 5.0 out of 5.0 by Tase FASNY
Very nice place to stay, works well for my business needs. Staff is always helpful.
May 22, 2016
Rated 5.0 out of 5.0 by doe14616 Comfortable, cozy, great service
I really liked the hotel, it was very comfortable and clean. The staff was excellent, very attentive and friendly.
May 11, 2016
Rated 5.0 out of 5.0 by Phileppe Excellent Hotel
Stayed overnight nice clean rooms and a comfortable bed. I would suggest a way to be able to close the main curtains to make the room darker. Overall a great experience.
May 10, 2016
Rated 2.0 out of 5.0 by weddy would not stay here again
Room was very noisy with the bathroom fan staying on all night and the noise from the ice machine down the hall. The nightside table phone did not work as well. When I called down at 10 p.m. to find out if there was anything they could do there was no answer.. A few minutes later they called back but could not do anything to help.
May 6, 2016