Rated 4.3 out of 5 by 336
Rated 2.0 out of 5.0 by AMGT bed and pillows are terrible
Bed was very uncomfortable, pillows were terrible. Breakfast was inedible. Staff yelling to other staff over the phone.
April 25, 2016
Rated 5.0 out of 5.0 by haiwatha Friendly
The hotel was clean and the staff were very helpful and made our stay enjoyable.
April 19, 2016
Rated 5.0 out of 5.0 by rocketstoat Good quality
Excellent staff and friendly hotel with comfortable rooms for business people and holiday makers. Within walking distance of central Windsor.
April 18, 2016
Rated 5.0 out of 5.0 by Matti Good hotel
Great hotel stay, nice helpful staff, near to town center, Clean
April 18, 2016
Rated 2.0 out of 5.0 by Dave Who Works Away One Night In Windsor
The low score on my review is nothing to do with the hotel itself, as it was clean and well presented, I am just annoyed at the price and being an IHG platinum elite I was not offered the points or complimentary drink at check in.
When I arrived there was a queue 2 deep at reception with problems and issues rather than people booking in which made my booking in take a good 15 minutes, which you don't want.
Then again in the morning when I was checking out I could do little to not overhear the lady next to me complaining to the staff because they had not answered the phone to deal with her needs and she had to come down to reception...she was not happy!
April 15, 2016
Rated 2.0 out of 5.0 by Lolieee Really uncomfortable bed and breakfast poor
Bed was very uncomfortable, although staff did try to 'pad' the mattress with extra bedding to assist (no other mattress was available apparently). Breakfast was really poor - cold scrambled eggs, and limited cereal available (crunchy nut cornflakes and rice crispies!) . On the flip side staff at the hotel were very nice.
April 13, 2016
Rated 4.0 out of 5.0 by Chaz1954 Comfy, with some dodgy food
Comfortable room, attentive staff - let down by the food in the evening. Microwaved burger is a definite no. no!
April 12, 2016
Rated 3.0 out of 5.0 by Hunternator Breakfast
Although breakfast was ok there could have been a little more choice ie bacon and griddle your own egg,
Pillows were not to the usual standard.
Noise from the floor above was unusually noisy otherwise this is a very nice place to stay staff fantastic rooms lovely
April 6, 2016