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Rated 4.3 out of 5 by 109 reviewers.
Rated 5.0 out of 5.0 by Great place to rest on a long journey This Holiday Inn Express at Ennis, Texas is a great stopping point if you are traveling Interstate 45 between Houston and Dallas. It has clean rooms and a good morning breakfast along with good nearby eating establishments. We stay here often due to the convenience and general condition of the facility. Recommended. July 31, 2015
Rated 4.0 out of 5.0 by Clean rooms As always, the rooms were clean and comfortable. The bathroom was kind of strange with extra high counters that were a little awkward to use. Unfortunately, compared to the Holiday Inn that we stayed in last week, the breakfast was very lacking. We were very unhappy with the quality of the food. Next time we will probably choose another location in the area. July 28, 2015
Rated 4.0 out of 5.0 by Business Trip I had a good visit in Ennis. The hotel staff was very professional and accommodating. This location was close to all of the ammenities that I needed for my visit. The hotel has easy access off and on the interstate. July 27, 2015
Rated 3.0 out of 5.0 by Ennis Holiday inn The rooms are very comfortable. Clean with nice amenities. Laundry on second floor. The only complaint is with the staff. Front desk staff is professional and good. The breakfast server has a JOB. She could care less about helping anyone. Items needed to,be replinshed including cofffee. However, she was busy visiting with the front desk staff and could not be bothered. The pancake machine needed attention, hot dishes were empty, etc. the housekeeping staff had big linen carts in the ekevators which we understood. However, upon exit they almost knock us down without so much as an "excuse me". A few days before we stayed at Holiday Inn Exoress in Ozona TX. Everything was first clas and perfect. Ennis needs to have a retraining program for the service staff. They are rude and arrogant. Front desk staff are great. July 10, 2015
Rated 1.0 out of 5.0 by Dirty just ruins everything HI Express is usually our go-to choice for personal travel and we stay at them about 6-8 times a year with our kids. This one however was not a good example of how they should and can be managed. The front desk staff was less than thrilled to help anyone and seemed "put out" to answer simple questions like..."which way to the elevator?" Worse than the service was the cleanliness. Everywhere you looked it was dirty or just not being maintained well. Lobby was dirty, elevator was dirty, the little convenience store area was filthy, room was dirty, pool was nasty, hot tub didn't work, breakfast area was dirty, luggage cart wheels were all flat. I'm sorry but when you have to worry about what has been cleaned and not, it's hard to simply relax and enjoy yourself. My family will not be staying at this hotel again. July 10, 2015
Rated 4.0 out of 5.0 by Professional and courteous staff A great night stay was provided at a reasonable cost with many amenities in a great location, July 1, 2015
Rated 5.0 out of 5.0 by Convenient location, friendly service, good food When visiting Ennis, I will choose this property again. June 19, 2015
Rated 4.0 out of 5.0 by Business Trip The staff was friendly and accommodating. The rooms were clean and comfortable. June 19, 2015
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