Rated 4.5 out of 5 by 366
Rated 5.0 out of 5.0 by cat98 Customer Service
We are happy with the friendly, courteous staff at the hotel, who are very helpful and make our stay a very pleasant experience.
August 26, 2015
Rated 5.0 out of 5.0 by umzaid A Great Stay
It was a wonderful stay at a difficult time. The location of the hotel was great in terms of transportation. The hotel was clean and very comfortable. The staff were amazing. Thank you
August 25, 2015
Rated 5.0 out of 5.0 by shivam rawat super services .. plese keep it up
it is value for money and much better thn expectations for the price I paid..
it was second visit and everything perfect..
one should try for this..
August 22, 2015
Rated 5.0 out of 5.0 by Pferdefrau Super Hotel für Sightseeing in London
Das Hotel liegt zwar am Rande des Innenstadtbereiches, ist aber sehr gut mit der U-Bahn zu erreichen. Die U-Bahnstation liegt direkt neben dem Hotel. Das Hotel hat ein gutes Preis-Leistungs-Verhältnis. Die Zimmer sind zweckmäßig eingerichtet, sind sauber und ordentlich. Das Frühstück war sehr lecker und absolut ausreichend. Ein Supermarkt liegt direkt gegenüber, Pubs und Restaurants sind in der Nähe. Alles in allem ein super Hotel für einen Sightseeing-Aufenthalt in London.
August 21, 2015
Rated 5.0 out of 5.0 by noname_79 Freundliches Personal und gute Raumeinteilung
Die Begrüßung war persöhnlich und man hatte den Eindruck dass der Herr am Empfang wirklich um das Wohl des Gasts besorgt ist. Im Holiday Inn Express findet mam sich im Zimmer aufrund der stets sehr guten Raumaufteilung sehr gut zurecht.
August 18, 2015
Rated 4.0 out of 5.0 by ajak Nice and Comfortable
It is is a nice and comfortable hotel that is in an ideal location for a visit to London
August 12, 2015
Rated 3.0 out of 5.0 by Motherhubbard5 Uncomfortable bed ,not child friendly -good access to tube
Good access to tube line and great breakfast . Lobby seems to have been updated but rooms are looking dated compared to other Hi-Express hotels. Pull out bed was so uncomfortable in both rooms we all ended up with poor sleep and tired children. The air con is very noisy but without it is stiffling. The windows open as one huge window to be able to open another window so is dificult to get air in room.
Some staff had good customer service but there was a few that made it quite an unpleasant experience especially for the children, in particular when asking for help at breakfast . Have stayed at Hi express ,Heathrow prior to this and the experience there was far better. This hotel seems more suited to local builders and passing trades people ,definitley not families visiting London
August 12, 2015
Rated 4.0 out of 5.0 by Rachlucyx Handy location and very helpful staff :)
The staff really make this hotel. They were all friendly and polite and it was clear that they go out of their way to accommodate requests, even those which we overheard at breakfast from some ridiculously demanding guests! The refurb is lovely. My only slight criticism is that the rooms could do with some modernisation to match the lobby area and some drunken guests woke me up in the corridor at 05:30. Really useful location as it is so close to the tube station and a pub, Tesco and Costa.
August 8, 2015