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Rated 4.6 out of 5 by 273 reviewers.
Rated 5.0 out of 5.0 by Excellent Rooms, Awesome Experience! The front desk was so friendly and the rooms were so comfortable. Some people who stood out to me were Amanda and Tiffany. Both made me feel very welcomed! Thanks for an awesome stay Holiday Inn! May 28, 2015
Rated 3.0 out of 5.0 by Stay on the ground floor Nice clean interior and room decorations but the walls are paper thin since we were awoken by the people next door coming in around 1am. I would suggest staying on the ground floor since there is 1 elevator and it is EXTREMELY SLOW. They should splurge for some better plastic forks, the ones at the breakfast buffet were worthless. Kept bending in half trying to butter an English muffin. May 24, 2015
Rated 4.0 out of 5.0 by Quiet and clean but staff not very accommodating Chosen for proximity to training location. Reserved online and dates had to change by one day and they wouldn't accommodate. It was a use it or lose it deal. I had to reserve a separate night. Classes started at 8am and ended at 6:00pm, so asked staff if I could check out 1hr later at 12Noon instead of 11am so I could keep some food and personal items until lunch break. They would not accommodate even though the rooms were not overbooked. But it was approved for my other colleague who had 2 dogs in the room checking out at the later time. May 14, 2015
Rated 5.0 out of 5.0 by Excellent customer service This is my second stay in Palm Bay at the Holiday Inn Express. As in the past, the room was clean with a lovely decor including room darkening shades and comfortable bedding. Efficient, friendly staff willing to assist with any needs. Would recommend this hotel highly. May 12, 2015
Rated 5.0 out of 5.0 by Great General Manager Great , neat , clean hotel. The General Manager was very accommodating. May 12, 2015
Rated 5.0 out of 5.0 by The Place to Stay If you need a place to base camp from... This oasis is the place. Helpful staff, close to major transport routes and quiet to recharge. Surrounded by everything else needed to support a family holiday... May 10, 2015
Rated 3.0 out of 5.0 by Bad Experience My previous stay in the hotel was excellent, but this time I had a bad experience because we could barely sleep for the strong odor of smoke in the room. When I made the reservation there were no double bed rooms available, but smoking rooms only. On my convenience, I made the reservation anyway because I needed to be in that area which is very close to where my grandchildren live and we were going to pick them up early in the morning. When we made the check-in we realized that the room had a very strong smoke odor. We asked the receptionist to change our room, if possible. She said that the hotel was sold out and there were no double bed rooms available that ninght. She offered a single bed room with a sofa-bed at an extra cost, which we refuse to take. So we stayed in the room since it was very late in the night and we were very tired after the trip. The next morning all of us woke up with sore throat. The second night we sprayed deodorant and odor absorbers in the whole room, but eventhough the bad odor prevaied. We will continue using your hotel for next stays since it is very convenient for the area we usually visit to see our family living in Palm Bay. But for future stays we will not accept smoking rooms. I recommend you should make non-smoking clients very aware of this situation or, otherwise, have a better cleaning process to minimize this strong odor in smoking rooms. May 7, 2015
Rated 5.0 out of 5.0 by Great Breakfasts,Great Lobby, Excellent Value We stayed for five nights and enjoyed the experience. On the plus side: great breakfast, every day and the breakfast area was clean and well staffed; the lobby was welcoming; the hallways were carpeted and the stairwells were clean. The hotel is tucked away from the traffic and the room was quiet and clean. The staff were always pleasant. The guest washer and dryer worked well. The exercise room was topnotch. On the negative side, the TV worked well, but we were unable to receive the NBC, CBS, or FOX channels. ABC came in fine; the pool furniture was a bit worn and the dumpster gates were broken, allowing an interesting bunch of animals to visit during the evening. We'd stay here again! May 7, 2015
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