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( e.j. dom 06 sep 2015)
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Rated 4.4 out of 5 by 169 reviewers.
Rated 3.0 out of 5.0 by Large and Busy hotel This is a large and busy hotel on a busy street, however, the room was quiet and comfortable. I was pleasantly surprised at the spaciousness of the room and lobby! The only downside, was the lack of "Texas charm" greeting upon arrival. No acknowledgement that I was even standing at the desk. She asked my name, then handed me the sleeve with my key card in it, and said "here you go". I had to ask the room number, then had to ask again for a second key card for my husband. No directions to the elevator, or anything else. I went back to the desk later and asked if there would be late night pancakes that night, and she sighed and said she was too busy to get it ready. For such a large hotel, perhaps they need to staff with 2 at the front desk. August 27, 2015
Rated 5.0 out of 5.0 by friendly atmosphere as always, they treat me like family when I arrive, sometimes being very late at night due to flights. August 22, 2015
Rated 5.0 out of 5.0 by Excellent value and service Excellent hotel. Very clean and attractive lobby and room. Great facilities. Food options excellent. Staff were very welcoming and professional. Plan on staying here regularly for business. August 21, 2015
Rated 5.0 out of 5.0 by Comfortable Bed and GREAT service The staff at the HIE, no matter where you go, are always friendly and knolwdgeable of the facility and surrounding area. Beds are very comfortable, bathrooms are clean and the facility is inviting. I always reccomend the HIE! Great price for a great room! August 10, 2015
Rated 5.0 out of 5.0 by ihg ok place to visit, I would recommend shop for a better price August 10, 2015
Rated 5.0 out of 5.0 by It feels like being in Paris!!!! I selected this hotel based on the positive experience I had the two previous nights, which I spent in Canyon TX. The front desk experience was pleasant, as my host offered advice on where to eat, where to spend the evening, and some insider's tips on the Eiffel Tower, which was the main reason for making the trip. The decoration of the hotel includes some paintings and cameos of its French brother. The room was absolutely perfect, including a very pleasant scent. All the usual amenities in the bathroom, coffee and tea. My only reserve was about the background noise coming from the traffic in front of the hotel. But I needed not to worry, as at night, there is no circulation, and I slept undisturbed. The staff was helpful and warm, including the maids. You would feel right at home. I do not usually have breakfast even if included, but I verified that whomever did, they had all that was needed to get sated. The Internet was perfect, easy to connect, and enough bandwidth to carry out all the searches and read email over a browser. Pro's: I really liked the staff kindness. Con's: it is situated right off the loop, which can be seen as a plus for access, but to me, I like my hotels a bit off the path. I definitively would return there if I had to go back to Paris. August 5, 2015
Rated 5.0 out of 5.0 by Holiday Inn Express - Paris, Texas Room is comfortable and clean. Bed is comfortable. Feel safe on the premises. August 5, 2015
Rated 5.0 out of 5.0 by Excellent Service, Friendly staff I was working back shift (night shift) which usually meant that I was sleeping while they were cleaning rooms. I spoke with the staff at the front counter and they were able to swing a cleaning person by when I would eat so it was never a concern. Additionally, the staff really came through for me with laundry by hooking me up with some detergent and dryer sheets as well as some quarters to run the machines (my company is goofy with expenses). All in all, very friendly people that are top notch when it comes to customer service. The hotel itself is in great condition (room included) and the amenities make it as close to a home away from home as it can get. Would recommend to others as they stay in Paris, TX. August 5, 2015
  • 2015-09-04T10:57:03.817-05:00
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