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Rated 4.3 out of 5 by 304 reviewers.
Rated 3.0 out of 5.0 Crowded hotel Hotel exceeded the number of guest allowed per room. The hotel was overrun with guests. As a result, breakfast food was constantly running low or out. When food was replaced, it was not cooked through. Very disappointed. The staff did not have control. May 27, 2015
Rated 4.0 out of 5.0 by Hard time using rewards for stay Took a lot of work for me to make sure the hotel was charged to my reward points and taken off my credit card. Was quite a pain but it did get worked out, made the stay very horrible. May 26, 2015
Rated 4.0 out of 5.0 by Great staff, average room, very uncomfortable chair. The location was good for us as the hotel is about two miles from the boardwalk where our activities were based. The staff was courteous at check in but informed us that the sauna was broken and there isn't a hot tub. The pool however was nice and I enjoyed it with our boys. The room size seemed cramped with little room for anything other than the two beds and a very uncomfortable fabric chair in the corner. It was in good condition, just a ninety degree angle of fabric that required a pillow from the bed to be functional. The room and bathroom were clean. We were told that the hotel was sold out during our stay. (possibly the marathon) The marathon started at seven so we could not have breakfast at the hotel. Our boys and their grandmother said it was good. The coffee was weak. If any hotel would up their coffee "game" I would be loyal! May 22, 2015
Rated 2.0 out of 5.0 by Poor Service for Group Stay Don't stay here if you plan to interact with the group you are travelling with in the public area of hte hotel. May 20, 2015
Rated 5.0 out of 5.0 by Excellent hotel Stayed here for a business trip. Staff was very friendly the entire time and went above and beyond when I needed help sending a document. Went down to the beach each morning of our stay for a run or walk and it is an easy drive from the hotel. The only issue may be parking. We had no issues, but if hotel was full, parking could be an issue. May 18, 2015
Rated 4.0 out of 5.0 by Good amenities, value The room met/exceeded my expectations. The overall experience was good and the value was good. I learned afterward that this is a high crime location, but that was not apparent from walking around the neighborhood. May 13, 2015
Rated 1.0 out of 5.0 by Unfortunately not a good experience with customer service Our stay was fine but when I left my IPad power cord in my room on check out day and followed up the following day to have it sent to me I ran into problems. I called them and spoke to a staff person at the front desk who said he would follow up with the cleaning staff and find out what happened and get back to me within the next day. I waited and then called back 2 days later to find out what was happening as he never followed up or called me back. This next staff person I talked to when I called back two days later then told me he had no information on it and then proceeded to have me tell him everything again. He again said that he would check with the cleaning staff and then get back to me within the next day. He also did not follow up or call me or get back to me in any way. So although the stay was fine, unfortunately the customer service we needed after we left was not fine. I am still waiting to hear anything from them and it is now about a week and a half later. I do not have much hope that I will see my IPad power cord again or that they will follow up with me. . May 12, 2015
Rated 5.0 out of 5.0 by Comfortable Stay This was a comfortable stay for a night. Overall experience was great! Would definitely stay again for business or visiting friends. Not much a scenic area but does the job. May 11, 2015
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