Rated 4.3 out of 5 by 388
Rated 5.0 out of 5.0 by aardvark123 Best value in Santa Cruz
I was traveling on vacation with my family, grade-school-aged children in tow, which has a tendency to be a stressful endeavor.
The Holiday Inn Express Santa Cruz was an excellent value -- from check-in to check-out, the entire experience was stress-free. The moment I walked in the door I was greeted by extremely personable front desk staff. This was a great relief, as front desk staff at other budget hotels are frequently sullen and just clocking in/out. Her directions were clear and comprehensive; everything was clearly explained, from parking, to directions to the room, to internet access.
The breakfast was fine -- and when I ask my kids what their favorite part of vacation was, they repeatedly mention breakfast at the Holiday Inn Express. Let's be realistic -- the food isn't going to be winning any culinary awards but I was still grateful for being able to fuel up my family before a day of beachcombing.
Parking was an added fee and that kind nickel-and-diming usually bothers me to no end. However, the cost was ok and somehow even justifiable. Just be aware of this added expense ($7/day.)
Checkout was easy. Drop of the cards, announce the room number, and wave goodbye. An itemized receipt was delivered to the room earlier in the day.
For the price paid I would gladly return to this property in the future; it's worth a close look by any value-oriented traveler.
November 27, 2015
Rated 5.0 out of 5.0 by Driverseat Great Hotel
Hotel was conveniently located, clean staff were friendly and helpful. I would recommend it.
November 23, 2015
Rated 5.0 out of 5.0 by BocaStan New, clean, comfortable
New hotel with friendly front desk. Well maintained property near main intersection at entrance to Santa Cruz.
November 23, 2015
Rated 5.0 out of 5.0 by MrTee36 Great Service
Excellent hotel kept extremely clean. Front desk staff is very friendly and welcoming. Parking is adequate for all guest. I'll be back to this place and highly recommend to others when in the area.
November 23, 2015
Rated 4.0 out of 5.0 by Tannous Good service
Comfortable and friendly service. Good location. The interiors look recently remodelled. The underground car park was handy.
November 19, 2015
Rated 5.0 out of 5.0 by Shawn32 Good Value, Short drive to the Bay Area
This is my second time staying here because the value for the room is much better than up in the Bay area and it is just a short 30 to 40 min drive over the hill to the southern bay area. Also, there is a full gym that is 1/2 mile away, easy to walk or run to, and get that full workout in with machines, free weights and cardio equipment. (Santa Cruz Power Fitness)
November 16, 2015
Rated 4.0 out of 5.0 by Bay Area 12345 Santa Cruz
Nice hotel in a good location to visit Santa Cruz and Capitola.
November 11, 2015
Rated 5.0 out of 5.0 by JanK1961 weekend trip
The hotel was easy to find, though not in a spectacular part of town. The staff were friendly, knowledgeable and very accommodating. The parking underground was clean and there was ample places to park. The room was well lit, well kept, decor up to date, bathroom was clean. All was very pleasant, and the full breakfast was very good, with several options from cereal, to pancakes, eggs, muffins, or all, in a buffet style arrangement.
We were there two nights, and with the hotel being just far enough away from Pacific Avenue with the shopping and restaurants,to not really want to walk, we got an Uber driver to take us and bring us back. It was a 4 minute car ride, and we didn't have to worry about parking in the busy Pacific ave. area of town.
November 10, 2015