Rated 4.8 out of 5 by 334
Rated 5.0 out of 5.0 by LydaP Great room
Clean, comfortable, well decorated, and pillow choices.
November 23, 2015
Rated 4.0 out of 5.0 by geeg64 what you would expect, nothing more, nothing less
Staff not overly attentive, did not feel welcomed nor my business appreciated. was not told about any discounts
anything we should know about.
when checking out there were 2 staff talking about ??? I waited, when they continued to talk I interrupted and asked if I could check out. They should have seen me, I am not invisible. A competitor used our name when we checked out as soon as we gave the key, nice touch
November 20, 2015
Rated 5.0 out of 5.0 by kevin 48 comfortable
pool and spa were awesome
November 17, 2015
Rated 5.0 out of 5.0 by CarolK12 Excellent hotel
Very much enjoyed it and will be back. Room was very comfortable and everyone was very helpful and friendly.
November 17, 2015
Rated 5.0 out of 5.0 by Lynda264 Great service
I don't usually write reviews unless the service was really great or really bad. In this case, it was outstanding. The staff was extremely pleasant during our stay but they went above and beyond when they found a new bathing suit and cover up was left behind in our room. The honest maid followed procedure and turned it in. The staff including the GM, Sally, was helpful in returning it. The replacement value was less than $50 but their service was priceless. They didn't just do their job, they did it well. Overall, the visit was good but this instance stood out the most. Thank you HI staff for your helpfulness.
November 15, 2015
Rated 5.0 out of 5.0 by ScottTre great service
great hotel, great service, would come back and stay here again
November 9, 2015
Rated 5.0 out of 5.0 by BT45 Great overnight experience.
Excellent room, service, and amenities.
Breakfast was best I ever experienced in
any of my stays through out this great
Country. Highly recommend this hotel.
November 5, 2015
Rated 5.0 out of 5.0 by marcia61 Nice hotel in good location.
My daughter and I enjoyed our stay at this hotel and if we should be in Vandalia in the future, would use this hotel again.
November 4, 2015