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Rated 3.8 out of 5 by 165 reviewers.
Rated 5.0 out of 5.0 by Home-away-from-home We stay here every time we are in W. Palm to see family. Very comfortable and staff is wonderful, especially breakfast attendant. She remembered us from previous visits and was very helpful. Rooms are very clean. May 26, 2015
Rated 5.0 out of 5.0 by Business Clean room and welcoming staff! The room was clean and the in-room work station fit my needs, as I travel weekly throughout Florida. I will definitely will return to this location. May 22, 2015
Rated 3.0 out of 5.0 by Not the best HEI I have stayed at this hotel several times before but it never is better than average. Too bad, with better management it could be great like many other HIE Last time fire alarms went off all night. This time, I booked the King suite and got a regular room but was too tired to go back and complain. I'm an Ambassador gold member and the front desk didn't seem to know or care. My room was clean and comfortable though. I wish they would serve breakfast a little later. At least leave the coffee and some muffins out. By 9:30am its almost all packed up. May 14, 2015
Rated 5.0 out of 5.0 by Pleased! The hotel was right off the interstate and easy to find. The staff person that checked us in was very pleasant. The room met our needs well. Had bacon, eggs, pancakes, fruit, and more for breakfast. Was able to get up early and head out to the beach (about 6 miles away) before checking out and getting back on the road. I would stay here again. May 7, 2015
Rated 4.0 out of 5.0 by nice stay front desk was very accomodating.breakfast was more than adequate. hotel and room was clean. only problem was air conditioner made a noise early morning and i know front desk was planning on fixing it, i would stay again. however, i coulldent use any points for my stay as i was told those rooms were sold May 5, 2015
Rated 5.0 out of 5.0 by A great place to stay I stay here four or five times a year when I visit my aunt. After a long day in the nursing home, it's always a pleasure to return here and relax. I love sitting at the pool and reading -- and visiting with fellow guests. May 3, 2015
Rated 2.0 out of 5.0 by Below the standard Holiday Inn Express facilities Though this location has a great, attentive staff...the facility is very dated and below what we all expect, from a Holiday Inn Express. April 30, 2015
Rated 1.0 out of 5.0 by Poor Hotel If ever in West Palm Beach again, I would choose to stay at one of the other hotels in the area. The Hotel is not marked well from the outside. The TV's have terrible, blurry reception. The breakfast room was hot, stuffy and worse food than normally expected from a Holiday Inn Express. April 29, 2015
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