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Rated 4.0 out of 5 by 235 reviewers.
Rated 5.0 out of 5.0 by good good service during stay here and good courtesy call from your guest relation June 28, 2015
Rated 4.0 out of 5.0 by Get away from crowd for a short break ! If you just want to stay in the hotel , do nothing but swim, eat and relax, this would be a good place, not much crowd. Walking distant from ferry terminal to hotel and can arrange for pick up too. Front counter services are great, and Tea Tree Spa is good but a bit expensive if you compare to those in the shopping mall. I really appreciate for the last minutes (24hours) request to arrange for a small birthday cake for us. Only concern is the bed is not as comfortable, and I found a die cockroach in the room. Please note that you if you would like to go shopping or seafood, you need to change more cash for transportation. Hotel shuttle only available at 11am and 2pm is at $14000for two way, need to pre-book .Taxi booking is flexible. June 28, 2015
Rated 4.0 out of 5.0 by Everything OK Hotel de tres bonne qualite. Personnel de l'hotel rapide et efficace. Chambres tres propres meme si le mobilier commence a dater un petit peu. June 24, 2015
Rated 2.0 out of 5.0 by Holiday Inn Batam We arrive at 10am Indo time. I had made a booking of shuttle service from ferry to Resort for 8 pax but the bus was only left with 6 seats. No choice, our kids have to sit on our laps throughout the 20mins bus journey. We check-in 3 rooms at 11am only with the ground floor rooms. Travelling with kids 4 and 7. Had our lunch in the cafe after we settle down in the room. The food pricing is too high and not matching with food quality. I was disappointed that the shuttle service to the town was not complimentary. Even my 4 year old gal have to pay. The timing for the 2 way trip is fixed which is not good for us. Boiling kettle is not clean. Bath tub stopper is spoil. Overall, the room is old and dirty. Kids club is not free. The game room items are old and room is very warm. Please upgrade to let more people have fun. I don't think I will go back unless some renovation or more complimentary services. June 24, 2015
Rated 2.0 out of 5.0 by Holiday Inn Batam Stay The room is old and time for renovation. Lift is not in a good condition, Some of the lift button was not working. The food pricing is too high and not matching with food quality. June 21, 2015
Rated 3.0 out of 5.0 by HOLIDAY INN BATAM GOOD FOR A SHORT STAY AND IF YOU WANT TO GET AWAY FROM THE BUSY CITY CROWD. NICE AND QUITE ENVIRONMENT TO WIND DOWN. June 18, 2015
Rated 4.0 out of 5.0 by Relaxing Hotel This is my third time here. We took the 2D1N stay package - ferry tickets + massage+ 1 bedroom suite. Be sure to join IHG rewards club before booking. There is a special check in desk for IHG member. No hassle, no need to queue like others. Even free 1 box ginger tea + 15min back massage. We took 9.45am ferry from SG and reached 10.30am but the only room available is ground floor. If higher floor required, we need to wait till 2 or 3pm. Anyway, we took the room and just want to be near to pool. We wanted to take the bus to Nagoya Hill mall but it was fully booked. Hence we took the 2nd bus at 2pm. We settle down, my wife had free full body massage at 12-1pm. My son and I took a nap instead. We thought bus was free but has to pay RP30,000 per pax. My son is only 3yrs so free. Moreover, bus did not go BSC mall anymore. All have to alight at Nagoya Hill mall. 3 years ago, shuttle bus was free, I suggest hotel to waive the fee since it will be crowded even you charge on it. Just let guests book 1st come 1st serve basis. We back to hotel around 6.30pm and go for swimming. My turn for massage at 8-9pm. Next morning it rained, so we woke up late a bit. Breakfast area was very crowded and food choices were still acceptable. After breakfast, we feed the fishes in ponds ard our room with bread we bought. My son enjoyed it very much. At 11pm, we go for swim again since our ferry was 2.25pm. Bus to ferry terminal leaves at 1pm. Overall stay is very relaxing and we will definitely return again. June 18, 2015
Rated 3.0 out of 5.0 by Rooms were dusty Stayed in 3 bedroom apartment for 3/2n. Travelled with children aged 3 to 14. We were disappointed with our rooms. The air in 2 of our bedrooms were very dusty. Only the room with king size bed was not . I had to let my children sleep in the king sized bedroom while my husband and I took the smaller room with the twin bed (which is less dusty compared to the room in the middle). The next day, we asked our room to make up hoping the air in the 2 bedrooms will improve but it did not. So it is pretty sad that we could not enjoy our room stay although the apartment is very spacious. The reception suggested that we upgrade to a 3 bedroom so that everyone could get a comfortable night sleep but in the end we were stuck with only 2 bedroom which can be slept in. I also find the towels to be rather thin and time to change. PROS: Breakfast buffet were good. We ordered room service and we enjoyed the food too. My kid love the Kids Club and pool. The staff and service were excellent. If it is not because of our experience with the room we will definitely return again. June 15, 2015
  • 2015-06-29T12:08:47.910-05:00
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