Rated 4,6 out of 5 by 133
Rated 4,0 out of 5,0 by amyts Staff
We had to stay at this hotel because of our son who was attending a conference having a medical emergency at the hotel. The front desk clerk "Lona" was so incredible. She really tried to help our son during the emergency and reassured him. Once we arrived, she also did her very best to comfort us and help us in any way she could.
21. Juli 2014
Rated 5,0 out of 5,0 by bdayhouse Family Reunions
We had our family reunion with about 54 people all leaving hotel happy. Staff was great, rooms clean and comfortable, food excellent, and we were pleased they put us all on the same floor. They had fun pool side activities for all ages each day with great prizes. Plus movies and children activities inside to get the little ones out of the sun for a while. We all agree we will be back for our yearly reunion.
19. Juli 2014
Rated 4,0 out of 5,0 by Patti347 Great Staff
The resort was clean and comfortable. A large group of poorly chaperoned teens were staying at the same time which was difficult for the staff and other guests. The staff did an excellent job of trying to control the noise and behavior issues. They also did their best to make us feel as though they cared about our complaints. I would recommend this location and I will stay here again.
19. Juli 2014
Rated 5,0 out of 5,0 by ProfessionalMediator Nice Relaxing Atmosphere!
Only had two issues. One was upon arrival I was given the key to a room that was already occupied. Front desk apologized.
The second was the hotel restaurant automatically added gratuity to your bill with out letting you know. I was getting ready to tip and noticed that it had already been charged to my bill, I was planning to tip more, but I took their price. Gratuity is just that. If I don't get 15% service, then they don't get 15% gratuity. My waitress the first night would have gotten 20%. I don't know if any of the other patrons tips were already added to the bill, but I don't believe that is a good practice.
17. Juli 2014
Rated 5,0 out of 5,0 by CC2142!! Great Service
They checked is in, took excellent care of my wife and I. The service desk had excellent staff for what we needed.
16. Juli 2014
Rated 5,0 out of 5,0 by Styx Fan nice time
Overall good place to stay. I hate writing for these surveys though. Have I used enough characters yet?
16. Juli 2014
Rated 2,0 out of 5,0 by Billy57 Poor treatment
I had my family here and had 4 room for a combined to total of 19 nights. When I checked in I was told by a girl at the desk who was having trouble talking, Appeared to have an infected lip piercing how incompetent the morning staff was.
On the fifth night I was awaked at 11 pm and told my truck was double parked. it had be in the same place for 2 days. the tires were touching the line on one side. The truck next to me was parked the same way for the last 2 days, this is why I crowded the other line. I was told the meet him at the front deck. He was the night manager and they had to call him on the radio to come to the front. He had me part in an unmarked spot and said I should have know or at least ask to park there. near impossible to get out of the next morning.
Originally he told me a handicapped quest had complained but there was handicap spaces open, then he said the maintenance man had shone him. I showed him 6 cars parted the same way. he ignored it and said it was to protect my vehicle.
By the time I returned to my room there was another truck further on the line than I had been and another centered in 2 parking spots. They were still there the next morning. It would have been easier to take being singled out rudely spoken too had it at least happened earlier in the night.
15. Juli 2014
Rated 5,0 out of 5,0 by 84Sheri Great Experience
We really enjoyed our time at the Daytona Beach Oceanfront Holiday Inn. Great beds, clean rooms, great ocean view, plenty of parking
15. Juli 2014