300 North Second Street
Memphis, TN
38105
United States
Zameldowanie: 3PM
Wymeldowanie: 11AM
Wiek zameldowania: 21
Rezerwując bezpośrednio u nas, masz gwarancję najniższej ceny w Internecie. Jeśli znajdziesz lepszą ofertę na innej stronie, zaoferujemy Ci taką samą cenę i przyznamy pięć razy więcej punktów klubu IHG® Rewards (maksymalnie 40 000 punktów) – dzięki temu możesz w pełni skupić się na swoim pobycie, a nie na finansach.
Gwarantujemy dostępność pokoju
Nie pobieramy opłata za bezpośrednie rezerwacje.
IHG poważnie podchodzi do Twojej prywatności i robi wszystko, by chronić Ciebie i Twoje dane. Wszystkie podane dane osobowe są zaszyfrowane i bezpiecznie.
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Memphis Downtown"/>
Opinie gości
Każda otrzymana opinia i ocena jest weryfikowana, aby wyświetlane były wyłącznie informacje przesłane przez gości, którzy faktycznie korzystali z hotelu.
66%
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Ogólne wrażenia 3,7
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Dobry hotel
ByChris
maja 28, 2025
One of the better IHG hotels I have stayed in. Rooms are good, just here and there a bit dated.
Close to the port for a boat ride and close to the historical area.
Reward night punishment
ByGina
maja 27, 2025
I used my free reward night in one reservation and booked additional nights in another reservation. The reward night was in room 208. There was no hot water, most of the electrical outlets didn’t work and the coffee pot was broken. I spoke to the front desk and they cheerfully offered to send maintenance. After I thought about it, I asked for another room. They put us in a room on the 8th floor and what a difference. If the 8th floor room was the only room I saw, I would give the hotel outstanding review. The nasty room for my reward of being a Platinum member and paying an annual fee felt more like a punishment. Room 208 should be shuttered! I’ve stayed at nicer roadside hotels.
As said, the room on the 8th floor is what I would expect from IHG. The staff throughout the hotel were very friendly. They get an A+!
Świetna lokalizacja i personel.
Lucy
maja 23, 2025
Great location, wonderful staff. Rooms are little outdated considering the price but still comfortable.
I travel a lot for both business and pleasure and from start to finish our stay was stress-free.
ByCookies
maja 19, 2025
I would highly recommend the Crown Plaza Downtown Memphis. It was a great introduction to a wonderful city. The staff and the accommodations made our family reunion one of the best ever- we all felt the same and were flying in from 5 different cities! Thank you! We can't wait to return!
Całkowity pobyt
ByJitterbug
maja 16, 2025
Over all our stay was really great. This may seem minor and it was, but the only problem i had was with the luggage cart had bad wheels on it and made it very difficult to steer with a load on it. A much older person or a woman would have a hard time with their luggage.
Parking? $22. Breakfast? $20. Mystery Charge? $30. Scam Vibes All Around.
ByJaron
maja 13, 2025
The day before my stay at the Holiday Inn Express, I received a call informing me that the air conditioning was broken and they needed to cancel my reservation. Bummer. They recommended the Crowne Plaza as an IHG alternative. I'm an IHG Gold Elite member and a Holiday Inn Club Vacations member, so I stay exclusively at IHG properties. I changed my reservation to the Crowne Plaza Memphis, assuming it was a step up from the Holiday Inn Express (which I usually stay at when I'm paying) and just below a Kimpton (which I stay at when work is footing the bill).
Upon arrival, I found parking easily enough—but at check-in, I learned it cost $22 per day. While it is disclosed, I missed it in my rush, so I won’t hold that against them. Still, it’s disappointing that parking isn’t included, especially for a Gold Elite and HICV member. You’d think that status might offer at least that benefit.
I asked about breakfast and was told it was available in the lobby—for $20 per person. Really? One of the main reasons I booked Holiday Inn Express was for the free breakfast. Twenty dollars per person feels excessive, especially when the offering is nearly identical to the complimentary buffet you'd find at a Holiday Inn Express—same format, same serving dishes, just a price tag with it.
When I got to the room, there were no complimentary water bottles. Another letdown. Both Holiday Inn Express and Kimpton typically offer those, yet this "mid-range" hotel does not?
Even the room itself had issues. There was only one power outlet between the beds—and it didn’t even work. We found out the next morning when our phones hadn’t charged overnight.
The final straw was a mysterious $30 "Accomodation" charge on my bill. When I asked the front desk, the clerk vaguely said it was something IHG adds when using points, then quickly removed it. That felt suspicious—like they were hoping I wouldn’t notice or question it. Scam alert.
I definitely won’t be staying here again. This hotel is a stain on the IHG name.
Staff wins!
ByCaptain BB!
maja 09, 2025
The hotel's convenient downtown location made it easy to explore the city. The staff was incredibly friendly and professional, always helpful and accommodating. While the room itself could use a little updating, the bed was exceptionally comfortable, a welcome respite after a day of sightseeing. The gym was a pleasant surprise, clean and well-equipped with everything needed for a workout. A definite plus for the location and service, although a bit of a refresh for the rooms would enhance the overall experience.
Definition of disappointing. Spend more money and go to a nicer hotel / better location.
ByEasyE
kwietnia 30, 2025
Disappointing first time staying at an IHG hotel. Given it’s in Memphis, it still did not meet expectations. Old. Dirty. Loud with the interstate. No hot water. Didn’t feel comfortable walking the half mile to St. Jude’s campus.
I decided to get an IHG platinum card as I am taking a Cancun trip this summer and it made sense with the points.. however, after this business trip to Memphis and checking out this IHG hotel, I am extremely nervous on what to expect for my Cancun trip.
If it is anything like what I just experienced, I will not be a IHG member for much longer.
Pokój nie jest czysty
ByMs Monroe
kwietnia 30, 2025
I was treated unacceptable. My room was not clean and was told to come down stair get my towels. also had to go down early morning to get toilet paper and Kleenex.
Line dance event M-Town Throwdown.
ByMs T
kwietnia 29, 2025
I really enjoyed the hospitality of the people of Memphis. The were really kind, thoughtful and gracious. The food selection for breakfast was to die for. The grits were excellent and I don't like grits. Because the hotel was close to the event it worked out great. There was rain for a couple of days but it did not affect our experience at the hotel or at the event. Next time I will take the time to enjoy the surrounding of the city more. Get out and see more sites. Since this was my first time to the city and the event I concentrated more on the event.
It’s a decent gotel
ByNinjaQue15
kwietnia 28, 2025
I had to change rooms twice, but the staff is great.
Świetna lokalizacja.
Byratedr404
kwietnia 21, 2025
I was in town for three days to visit museums such as the National Civil Rights Museum and The Stax Museum. I also enjoy the nightlife on Beale Street. The hotel is in a prime location where most amenities are within walking distance.