32083 Alvarado-Niles Road
Union City, CA
94587
United States
Zameldowanie: 3PM
Wymeldowanie: 12PM
Wiek zameldowania: 18
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Opinie gości
Każda otrzymana opinia i ocena jest weryfikowana, aby wyświetlane były wyłącznie informacje przesłane przez gości, którzy faktycznie korzystali z hotelu.
75%
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Ogólne wrażenia 3,9
75%
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Bed, food and everything. Enjoyed everything in this hotel, in Union City.
ByJoan 88
maja 17, 2025
I have been going to this crown Plaza for many years, always stayed there, each time i feel more and more comfortable. I like this crown Plaza and also in Sac.Natoma Holiday Inn, one I always stay there before flying , when I go out of town, or going on Vacations. I just love these Hotel. Thank you
staff unresponsive
Byreesey
maja 09, 2025
The overall environment of the hotel is clean. However, this is an old hotel.
The room carpet is dingy, the window drapes are so dirty, I don't think they have ever been washed since they were hung.
No microwave in the room or to rent. There was only one microwave in the whole building!
The bathroom was not clean, the shower curtain was dingy.
day.
No complimentary water.
The staff were unresponsive. I called them every night for extra blankets and pillows, but never received anything. Every time I called, I was told it would be delivered, but never did. Every night!. I even volunteered to go pick it up, but I was told that was unnecessary
The staff didn't tell us the amenities or services that come with the hotel, breakfast, or dinner est..
.
I will never come back here for sure.
pobytWhotelu
Moses
maja 08, 2025
Your feedback is valuable and will help us improve hotel operations as well as recognize people who really make a difference in your stay. As a bonus, at the end of the survey you can enter for a chance to win 25,000 IHG One Rewards Points.
Good for one Night
Byicu727
kwietnia 26, 2025
Go for a lay over. Semi close to airport. Musty rug smell in the common areas. Room small and clean. If your in town for more than one night keep looking.
Obsłudze
BySarahD
kwietnia 14, 2025
Unprofessional and not friendly. They did not show care to customer. I did not feel welcomed at all.
Szybko i łatwo
ByGary B
kwietnia 11, 2025
My check in was quick and easy. Room was ready when I arrived. The room was clean and set to the perfect temperature. The bathroom was well stocked and clean. The bed was comfortable. I only stayed one night.
Cute, but dated.
ByKipperguy
kwietnia 09, 2025
This hotel has a cute charm, and I love the little river that is in the property. The breakfast is good, however if you are traveling for business you will get bored quickly, as the selections don't change. The food for dinner in the restaurant is also good quality. I do wish specials were available for dinner.. Also to get the business travelers a break from the same menu..
Pleasant environment and close to public transportation
ByJackG
kwietnia 07, 2025
We stayed at Crowne Plaza Union City while visiting family. Hotel only 1 mile from their house.
Staff was friendly and helpful. Breakfasts were buffet style and offered usual fare - bacon and sausage, scrambled eggs, cold cereal, bagels and toast. But it was good and tasty. We ate dinner there once for dinner. It was good but selection is limited and more like a bar setting than formal restaurant.
The overall environment was pleasant and relaxing - quiet and many colorful plants.
It is convenient for public transportation. Bus stop only 1 block away and 10 minute ride to Union City BART. We used it a lot to tour Oakland and San Francisco. With Clipper card it is every easy to navigate around Bay Area.
Good location but badly requires maintenance
BySiva
kwietnia 05, 2025
Unfortunately the good work done by staff was let down by poor facilities. The shower malfunctioned, bathroom tiles were broken and air vents were filled with dust and grime. It's relatively inexpensive but I'd look for other options next time.
Family-Friendly Stay with Great Hospitality
ByAnil Kumar
kwietnia 02, 2025
Had a delightful 2-day stay at this hotel with my family and kids! The staff were incredibly welcoming and accommodating, making sure our experience was pleasant from start to finish. The room was clean, cozy, and well-equipped, offering a comfortable retreat after our adventures. The breakfast spread was absolutely fantastic, with a variety of options to please everyone, including the kids.
The only minor downside was the bathroom—it was quite small, and we had a bit of trouble adjusting the showerhead. However, this didn’t detract too much from our overall experience, as everything else more than made up for it.
Overall, a memorable stay that we'd recommend to others seeking a family-friendly hotel with attentive service and great amenities!
Check in earlier issue
ByStone
marca 27, 2025
Just one hour earlier check in and you also have the vacant room, it doesn't make sense you can't provide the convenience to customers. The check in girl told me to pay extra 50 usd for 1 hour earlier check in.
Czystość pokoju
Niezadowolony klient
marca 25, 2025
I did stay one night but it was sufficient to have my survey conclusion, the blankets were extremely dirty, from the 2 beds. I was able to find a non-dirty spot to get some rest. I did not report it to front desk it was very late.
Since my king bed size was not granted, I was able to get a compensation breakfast for next day. The front desk coupon was subject of a second revision at the cafeteria. after a call they decide to give me access.