Holiday Inn Express Kansas City - at the Legends

BySney

czerwca 05, 2025

The stay was great! The staff was amazing , very welcoming. The breakfast was good

Great team.

poprzez

maja 26, 2025

Morgan the manger was great. It was not an easy task given the many baseball players.

Frequent Customers

Jerry

maja 20, 2025

We stay at this location frequently because it is convenient when visiting family in the area. It is a good hotel.

On my latest visit, the TV in my room did not work, and when I called the front desk, I was told that no one in maintenance was on site to fix it. It was probably around 9pm when I called. This is a minor inconvenience, but it was a disappointment.

Also, when I checked out, no one was at the front desk or answered the bell. I wanted to buy a bottle of water, but after waiting a bit for someone to help me, I went ahead and just took a bottle. An employee was out front smoking, but I don't know if that was the front desk staff or not.

The cleaning employees weren't rude, but even when we crossed paths at the elevator, they didn't say hello or excuse me or look at me. Usually, they are more friendly than that, so maybe they were having a bad day. Again, none of this is serious, but it was different than usual.

Would not recommend.

ByThankful no bed bugs

maja 19, 2025

The hotel and rooms were dirty and in poor condition. Except for the staff upon check-in (she was great), the rest of the staff were not helpful or able to address issues. Staff seemed lost and confused at times. A baseball team was at the hotel, and the kids were horrible—running up and down hallways, stairs, pressing all elevator buttons and screaming for hours on end. Sleep was nonexistent.

Good place to home-base for a NASCAR race weekend

ByChris

maja 17, 2025

It was a nice little hotel room for a good value.
It was clean, modern and comfortable.
We liked the continental breakfast.
We didn't notice any noise from other guests or neighboring businesses.
It's about 2 miles from the Kansas Motor Speedway. We walked to the track.

Pobyt last minute

ByMiddleAgedMom

maja 16, 2025

Nice hotel. It actually has a hot tub! Very clean, quiet and spacious. The front desk gal upon check in and the gal upon check out were very friendly and accomodating. I would definitely stay here again if I ever vist KC again.

So so at best. Would give another try in future

ByCandi

kwietnia 28, 2025

Things most definitely could have been better. Cleaner. As many housekeeping staff there you’d think things would be a little neater.

Personel wychodził z siebie?

ByArdy52

kwietnia 26, 2025

It was a busy weekend - ball games - which caused some confusion in booking, but the staff handled it with total confidence and ease. The room was comfortable, food was good, shower could have been a little warmer, but then I LOVE hot showers. Pool was nice

Friendly staff, very clean facility

Bybudb618

kwietnia 21, 2025

The Desk clerk was very polite and professional, facility was clean, breakfast was hot and fresh

Świetna obsługa

ByKelly

marca 29, 2025

Great location and staff. Bed was comfortable as well but the pull out bed was not but most aren’t. The pool did need cleaned. The water was cloudy and had way too much chlorine in it. Breakfast was good, we wish we had an option for whole milk for our toddler but we had brought some.

Po prostu ok

Podróżnik

marca 27, 2025

Third floor room window would not close. No screen. I reported this to the front desk. All rooms were booked for the evening. Room change was not an option. No compensation or discount given or offered. Elevators also broken at time of stay.

So many broken things

ByTnonn

marca 13, 2025

The elevator was broken, the bed was broken-like to the point my son would almost fold inside of it& staff said they’d fix it but never did.

The breakfast was always empty when we’d come down before 9am…and they made no efforts to restock it.

The cleaning staff also came into our room-when we had not checked out at 7:30 to clean it!!