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Holiday Inn Express & Suites Loma Linda- San Bernardino S

25222 Redlands Blvd , Loma Linda, California 92354

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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
93%
推薦此物業

整體經驗

4.6

根據 895 評論
93%
推薦此物業

Ratings Breakdown

895評論

  • 5 星級
    675
  • 4 星級
    121
  • 3 星級
    54
  • 2 星級
    24
  • 1 星級
    21

Great experience, nice people and very clean

By

7月 21, 2021

Thank you to all the staff, for our great stay, I highly recommend this hotel.great job...

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Nice hotel but overpriced

By

7月 19, 2021

club

Super clean but very overpriced due to the area. I will try another hotel in the area next time I visit.

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clean and comfortable

By

7月 17, 2021

as stated, the room was clean and comfortable. the staff was super helpful and i will stay here again. thanks guys!

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The Staff is Amazing makes this a 5 star hotel

By

7月 17, 2021

The Staff was amazingly awesome. What a group of friendly, caring and helpful people. We stayed 5 nights and felt they were part of our family by the end of the stay. Erica, Elizabeth, Crystal, Justin, Raymond and Tony at the front desk were always greeting you with a smile. Yoseff, Justin and Nico were attentive to our needs and keep things working properly. Tamia, Melissa, Ana, Aracely, Alejandra and Bebe kept our rooms clean and towels refreshed. The place was safe and secure. My son was getting married in the area and we had many guest comment on how great the staff was and how comfy the rooms were and many raved about the pillows. There were many places close by that you could walk to if you wanted. It is in an area that is being revitalized. It is a diamond in the rough.

The pool water was a little cloudy. I am not sure if the filters were not working or it was a chemical issue. We did see a pool guy come a few times but did not seem to change it. The breakfast was good but they ran out of milk for two days, which made having cereal a little hard for some of our guest. That being said no one ever went with out a good breakfast.

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Excelente hotel

By

7月 17, 2021

Todos los hoteles holiday inn son muy agradables, siempre paso las mejores noches en sus hoteles

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Roy was Wonderful!

By

6月 30, 2021

platinumelite

I had a late check in and Roy was the Night Clerk that checked me in. I guess since it was almost midnight, he knew my name and that was a nice touch! :)

I had several questions and needed some items from the room, like extra towels and hand soaps. My questions were answered and the requests were met.
He's a delight to talk with and had a very good attitude towards his job.

He's definitely an asset to your Holiday Inn Express and Suites in Loma Linda. He made sure that guests are welcomed properly.

The morning and afternoon shifts clerks were not as friendly ~ didn't really bother to say good morning or good afternoon when I greeted them. :(

But thanks to Roy, he made my stay special.

Sincerely,
Miss Cookie

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Bed was the worst I have ever slept in

By

6月 30, 2021

club

The bed was so hard my butt literally went numb from laying on my back.

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Great service

By

6月 29, 2021

We were there for a realatives medical procedure at loma linda. We made the res about 4 days in adavnce. Right after the procedure the dr called and let us know he didnt have to stay the night we called to see about canceling. The person we talked to was very nice and canceled the room no problem no fees. A couple hours later we were informed of a complication. Called back the hotel. Got a room at a cheaper rate. Told him we didnt know how long we would need it. He let us reserve it for 2 more nights and told us if we didnt need it the 2nd to just let him know and he would cancel no charge. They were very nice and understanding and it was appriciated greatly.

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Excellent customer service

By

6月 24, 2021

club

The staff went out of their way to accommodate our needs. They were pleasant and professional. In addition, they really helped me problem solve an issue regarding an important zoom meeting after we checked out of the hotel. I really can not say enough about their willingness to help and offer support to their customers.

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A Much Needed Break

By

6月 22, 2021

I live in the Loma Linda area but just needed a break from home. It was like being away on vacation. My room was comfortable and the staff was friendly and accommodating. Breakfast choices were great with standard breakfast fare and the healthy choice. Baby hotel lobby and hallways were very well-appointed and decorated. I used the pool and it was clean and there were towels!. I had a great time and thanks for being so close to home.

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Great room, close to the VA

By

6月 22, 2021

platinumelite

I was having surgery very early in the morning so we checked in thr day before so we didn't have to endure traffic. Hotel staff were friendly, and on top of the cleaning, as the hotel smelled very cleaned. Our room was very clean, the breakfast was good, served by the staff in to go containers.

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Great for patients and family.

By

6月 20, 2021

club

We stayed here during the transplant process and after to be close to LLUMC. This was convenient and had great ADA accommodations.

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