由於沒有動作,您的作業階段將會於5 0 後到期。 保持登入
建立個人識別碼
所有欄位皆為必填
如果您已在酒店加入 IHG® Rewards Club 優悅會, 則您需要建立一個 4 位數字的 個人識別碼,以便存取您的 IHG 優悅會帳戶。
未預期的伺服器錯誤
您的作業階段已經過期。請登入您的個人資料
您提供的資訊與我們記錄的資訊不符。 請重試或致電IHG® Rewards Club 優悅會賓客關懷中心1-888-897-0089。
您的IHG® Rewards Club 優悅會帳戶與個人識別碼相關聯。 如果您使用我們的自動電話系統,您的識別碼將與其一致。 如果您忘記了個人識別碼,我們可以透過電子郵件方式,將其發送到您在IHG® Rewards Club 優悅會登記的電子郵件位址。 請聯絡您最近的IHG® Rewards Club 優悅會賓客關懷中心獲得協助。
您兩次輸入的 PIN 碼不一致。 請重新輸入 PIN 碼,確保兩次輸入的內容完全一致。
您的密碼不夠強。您必須更改您的密碼。
電子郵件地址必須相符。
非常抱歉,我們的系統目前暫時無法使用。請稍後再試一次或聯絡 IHG® Rewards Club 優悅會賓客關懷中心尋求協助。
輸入的 4 位數字號碼必須相符。
忘記個人識別碼?
所有欄位皆為必填
未預期的伺服器錯誤
您的作業階段已經過期。請登入您的個人資料
非常抱歉,我們的系統目前暫時無法使用。請稍後再試一次或聯絡 IHG® Rewards Club 優悅會賓客關懷中心尋求協助。
在您的個人資料中沒有電子郵件地址?

聯絡您當地的 IHG® Rewards Club 優悅會賓客關懷中心 以使用您的電子郵件地址取得您的個人識別碼 及更新您的個人資料。 您在收到個人識別碼時, 也可以透過以下網址更新您的電子郵件地址: www.ihg.com/updateemail

Customer Care

FAQs

Access our information center to find answers to most Frequently Asked Questions.

Submit

Submit an online form to notify us of a problem or concern. We will review your issue and get back to you in a timely manner.

Contact

Need more help? Contact your nearest Worldwide Reservations Office.

Most Frequently Asked Questions


Reservations

It’s easy to change or cancel your reservation for any InterContinental Hotels Group (IHG) hotel. You can visit our Manage Your Reservations page or call us at your nearest worldwide reservations office.
IHG hotels offer a wide variety of services for your meetings and group events needs, ranging in style from comfortable and practical to luxurious. Find out more about our groups and meetings services online and get started today.

IHG® Rewards Club

You may change your PIN online after signing into your IHG® Rewards Club account and clicking on "Personal Information".
You can call your nearest IHG® Rewards Club Service Center or email us to retrieve your membership number
Simply view the existing reservation and click on the "Add A IHG® Rewards Club Number" link near your name.
If you don’t have a PIN yet, access our Create Your Pin page to create a PIN for your account.
Simply go to the IHG® Rewards Club home page, enter the email address we have on file for you and click Need/Forgot PIN#. Our system will automatically email your PIN to you at that email address.

Kimpton

From January 1, 2018, you are eligible to earn IHG® Rewards Club points when you stay at any Kimpton hotel on a qualifying rate.
IHG Rewards Club points will be awarded for spend on room nights. At this time, spend on food & beverage and other incidentals will not be eligible for points.
Beginning January 2018, you are able to use IHG Rewards Club points to book Reward Nights at any Kimpton hotel. All terms and conditions associated with IHG Reward Nights will apply.
Beginning January 2018, you are able to use your valid free night(s) at all Kimpton hotels. All terms and conditions associated with the free night will apply.
Yes. You will be recognized by your IHG Rewards Club membership level and receive your IHG Rewards Club benefits when staying at any Kimpton hotel.

For Elite members (Gold Elite, Platinum Elite and Spire Elite), your Welcome Amenity will be a specialized Kimpton perk known as “Raid the Bar,” where you will be able to choose a snack or drink from your in-room mini-bar or enjoy a glass of wine or cocktail at a Kimpton bar or restaurant.
In addition to the rich benefits associated with being an IHG Rewards Club member, you can expect the heart-felt care, locally-infused design, chef-driven and locally inspired restaurant, and added perks like wine hour, yoga mats and bikes for borrow that are the hallmarks of Kimpton hotels.

For Elite members (Gold Elite, Platinum Elite and Spire Elite), your Welcome Amenity will be a specialized Kimpton perk known as “Raid the Bar,” where you will be able to choose a snack or drink from your in-room mini-bar or enjoy a glass of wine or cocktail at a Kimpton bar or restaurant.
Yes. We are happy to assist with ensuring all account activity and points balances transfer correctly to one IHG Rewards Club account. Please call our customer care center at (888) 695-4678 and our team will assist in merging your accounts.