972 Retail Ct
Carson City, Nevada
89706
United States
Check-in: 323h
Check-out: 11AM
Idade para o check-in: 21
Ao reservar diretamente conosco, prometemos que você sempre terá o menor preço on-line. Caso você encontre um preço melhor em outro lugar, chegaremos a esse preço e ofereceremos cinco vezes os pontos do IHG™ Rewards Club, até no máximo 40.000 pontos – para que você possa se concentrar em sua estadia, não nos seus gastos.
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Carson City - Região de Tahoe"/>
Comentários dos hóspedes
Todas as informações recebidas são verificadas, para garantir que apenas dados enviados por pessoas que realmente se hospedaram no hotel sejam publicados.
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Experiência geral 4, 7
95%
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Only hotel to stay at while in Carson City
PorJoe C
outubro 17, 2025
Hotel is always clean and staff is always more than accommodating and they remember you between visits and your preferences. Only hotel I will stay at while I am in Carson City
Sim, eu faria uma estadia aqui de novo!
PorCindy
outubro 12, 2025
Excelente qualidade do quarto, especialmente com a mini cozinha completa. A cama era super confortável. Adorei a localização, com fácil acesso às fontes termais e ao golfe.
lugar limpo para syay
PorDavid T
outubro 11, 2025
No geral, este hotel era limpo e conveniente para tudo o que Carson City tem a oferecer. Eu faria uma estadia novamente
Muito bom, mas não é um Old Folks Home
PorRick56
outubro 08, 2025
Belo, limpo, fresco e novo. Ótimo lugar para estadia.
Um ponto negativo é que eles (gracioso) oferecem atendimento residencial para certos residentes que, embora muito compassivos e gentis, diminuem a experiência elevada que pretendem proporcionar aos seus hóspedes. As pessoas viajando nas mesas fazem com que pareça um "lar de idosos", não um hotel confortável de escala média.
Very clean, comfortable and spacious!
ByChris
setembro 16, 2025
We were up for an extended weekend. This place is wonderful! Very clean. The staff was very friendly. They had a large selection of breakfast items. We had the one bedroom king suite and it was like living in an apartment. it was wonderful! Lots of cabinets and space. Also loved how it was so close to Walmart and sprouts and Starbucks and lots of other shopping spots!
Great rooms and hotel, but No more happy hour.
PorGretchen
setembro 13, 2025
I have stayed here several times. Quality has gone down in breakfast. Really bad. Coffee gone by 9 am and no refill.
No more social hour in the evenings, which I really enjoyed.
Beds are comfy and room is clean, but the perks that brought me back are gone.
I will start looking elsewhere for the price I paid.
Ótima experiência
PorRoger
setembro 11, 2025
The pool and Hot tub were clean and the chemicals seemed to be in balance. The laundry area was clean and was very helpful due to our extended vacation and needing clean clothes. The room was very comfortable, the couch was a much needed relaxing area due to many days on the road.
Limpo e confortável
PorTiff
agosto 31, 2025
Great hotel, room was a great - well presented, spacious, stylish, comfortable, quite and clean.
Definitely recommend this hotel if in the Carson city area
Ótimo lugar para sua estadia
ByBean
agosto 29, 2025
Hotel was clean, rooms are nice have everything In them to cook and relax after working all day. Front desk staff was very helpful. Nice size pool, Landry on site. Breakfast. Was hot and ready.
A Frustrating Stay and disappointing Customer Serv
Byniransa
agosto 21, 2025
I am writing this review after an incredibly frustrating experience with this hotel, both during my stay and in the week following my checkout. This review is for a stay that began on August 2, 2025.
The problems started immediately upon check-in. I had booked and paid for a 1 Bedroom King Suite (accessible). We were assigned a room, but when we unlocked the door, we found it was already occupied by other guests who had also been given the same room number. That was quite embarrassing and a very poor start.
The front desk then moved us to a different room, but it was a clear downgrade—a 1 Queen Suite with no separate bedroom. To make things worse, the door bolt on the bathroom jammed, locking my mother-in-law inside. We had to go to the front desk for a third time to get help, and a staff member had to force the door open with a key.
We were then moved to a third room, a 1 King Suite. While it was an improvement, it was still not the 1 Bedroom Suite I had paid for. Despite all of this inconvenience and the room downgrade, there was no adjustment to our bill.
At checkout, a representative named Megan apologized and promised to speak with the manager, Quentin, to resolve the situation. She later left a voicemail saying that 5000 points had been deposited into my membership account for the inconvenience caused during the stay. However, when I checked, the points were never deposited.
Following my stay, I sent a detailed email to the hotel management and the hotel manager Quentin, outlining all of these issues. I even sent a follow-up email when I didn't hear back. It has now been over a week, and I have received absolutely no response to either email.
The unprofessionalism and complete lack of interest in resolving this issue is shocking. Not only was the stay itself a major disappointment, but the post-stay communication has been nonexistent. I would caution any future guests to be aware of this level of service.
Not the usual Staybridge breakfast..
Porfamília viajante
agosto 20, 2025
Hotel was really nice and we appreciated the large suites and modern clean hotel. However, breakfast was lackluster. We stay at Staybridges often and love their breakfasts! It’s usually a highlight but not here. No fresh waffles for guests to make just dry tasteless toaster ones. No fresh cut up fruit which is a standby for Staybridge. Usually there’s berries, cantaloupes, melons etc. There were some pineapple but not sure if it was fresh or canned. No bakery. No old fashioned oatmeal in a pot. Pop machine was out of order also. The staff was very friendly at this hotel though! Pool area very nice although hot tub out of order. Nice location! Walmart across street for grocery needs. Bike path right next to hotel.
Travel visit
ByRICH
agosto 18, 2025
Great and friendly staff at all hours , i came in late at night and they were upbeat and friendly still. Made small conversation and were super helpful. I had lots of luggage due to moving my daughter to college