301 Holiday Drive
Summerville, South Carolina
29483
United States
Check-in: 323h
Check-out: 11AM
Idade para o check-in: 21
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Summerville"/>
Comentários dos hóspedes
Todas as informações recebidas são verificadas, para garantir que apenas dados enviados por pessoas que realmente se hospedaram no hotel sejam publicados.
86%
Recomendar esta propriedade
Experiência geral 4, 4
86%
Recomendar esta propriedade
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There was no customer service
PorCB326
maio 31, 2025
I arrived at this hotel after two flights and two hour lay over and arrived at 1:15 am to find no one at the counter. I called the number provided for the hotel and it went to the desk number. At the desk there was an emergency number which I called four times over the course of an hour and one answered.
The called the booking agency who called four more times and which no answered. I ended having sleeping in rental car for the night.
When I called the hotel the next morning there was no apology, there no compensation, only a request to call the booking agency get refunded because they had charged my card as a no call-no show because no one bothered to man the desk or answer the phone.
I do not recommend this hotel at all.
Summerville
ByGenalil
maio 31, 2025
Great stay. Breakfast is the same daily, could use some more options. Staybridge has better breakfast
This hotel will meet your expectations in an Avid platform.
ByRedHornet
maio 20, 2025
The staff was kind and the facility was very clean. The clientele was less quality than the hotel for some reason. Probably had something to do with work ongoing in the area as the area is developing. I would suggest this hotel for your stay and I hope the management can keep the facilities looking pristine with the guests seen on site.
Ótima estadia!
PorCandice
maio 17, 2025
The staff is very welcoming, the room is clean and bed was comfy, and the location is near restaurants and shops.
An okay hotel unless you plan on sleeping.
ByKMRF
maio 14, 2025
Staff was nice
Hotel was clean.
Breakfast was decent, but having a more robust coffee choice available would have checked all the boxes.
Faulty equipment in room - telephone and hvac unit (hvac roared when fan would engage).
No carpeting so excessive noise from overhead room was disturbing.
If you want to stay here, recommend you ask for top floor on side away from the freeway.
Nice Hotel but So Cramped
ByMomofsons
maio 02, 2025
Nice and clean but king room was so cramped, and there is no shelving or drawers to store belongings. So you have to open your suitcase on the floor and live out of it. And there is barely room to walk around the bed as it is.
Very cramped room
ByMomofsons
abril 30, 2025
We had a room with 1 king bed.
Pros: Staff was great, Hotel and room were very clean and new. Lobby breakfast very nice, lots of fresh, hot, and cold choices, neat and clean. The shower in the room was AMAZING. Really powerful and plentiful.
Cons: The king bed took up nearly the entire room. There was no place to unpack, no drawers, no shelves, no closet. One short narrow countertop, too small for luggage. We opened one suitcase on the floor to live out of, and then really had no place left to walk. My husband and I had to stand aside and let each other pass...it was that crowded in the space. No coffeemaker, no micro.
Extremely nice staff, clean and comfortable!
BySoccerMom
abril 28, 2025
Extremely nice staff! The rooms were clean and comfortable. We were in and out for a soccer tournament in James Island. The only thing missing is washer and dryer for uniforms.
Fraudulent Charge and Dishonest Employees
ByElite traveller
abril 26, 2025
If you do stay here, check all your charges. I was charged $100 with zero notification and only found out due to a credit card text alert. Inez and Ori were very unprofessional and unethical behavior is occurring at this hotel.
Awesome Place⭐️⭐️⭐️⭐️⭐️
ByBigg T Dogg
abril 21, 2025
️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️
Homey feel.
ByStephie
abril 20, 2025
Highly recommend this place. Staff is super friendly. Location is perfect. All kinds of restaurants and shopping. Not too far from attractions.
Fraudulent Charge and Dishonest Staff
ByElite traveller
abril 17, 2025
Received text alert from my bank with fraudulent $100 charge after checking out - after a horrible lack of sleep. Called and spoke with Inez multiple times requesting to speak with the manager. Manager never called me. I was advised she was in a meeting by Inez and the meeting lasted over 4 hours, with no call. Each time I called back, Inez seemed to find it funny and tell me that I was getting charged as the maintenance guy told them to charge me. I said no notice was given and nothing was said and this is dishonest, frankly shocked this was even happening as I travel very regularly and have never had this type of experience. The following afternoon after still no call, and the charge posting to my credit card, I called again to speak with the manager and Inez put me on hold but could not locate the manager. I waited for over 16 minutes and was then hung up on. When I called back, the manager Ori (who I was told the day before was the male owner) answered, anx
and was not a male, but a very abrasive female, said I was smoking in the room and was charged. I do not smoke as I have asthma which I stated and she ignored. She then yelled and me and I also advised that they may have an electrical issue as the smoke alarm flickers like a strobe regularly as does the outlet in the bathroom - both of which cause very little good sleep. I also advised at 216 am the night before when my room was called that it was flickering and all was OK other that that issue for which the woman at the desk apologized and said maintenance would check it in the am. There was no communication about any charges to my credit card and no questions or discussions. Just dishonest, rude and unethical people lying to provide an excuse for their fraudulent charge to my credit card. Had I not had text alerts, I would have never known. I STRONGLY suggest if you stay here you check for bogus charges as several staff appear to be backing each other up with lies and deceit. Pretty disgusting stuff to happen to an Elite member.