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Travel Advisory | IHG

IHG Travel Advisory


West Coast Wildfires

As wildfires continue in areas across the West Coast of the United States, IHG-branded hotels may close or reach capacity. To ensure that we’re providing the highest level of hospitality for those seeking relief and comfort from the wildfires, all hotels in California, Oregon, Washington and Idaho are welcoming pets free of charge and waiving hotel room cancellation fees during the impacted timeframe. For information regarding reservations and hotel status, please visit or contact 1-877-424-2449.


Updated: September 9, 2020


IHG Rewards Club members with direct bookings are encouraged to call 


Updated: October 13, 2020

Attention: IHG does not collect social security numbers from our guests. If you receive a call from an unfamiliar caller/phone number asking for your social security number and are directed to IHG in response to this call, it is fraudulent and not from IHG. Please report this fraud attempt to your local authorities.