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IHG Travel Advisory

    

TRAVEL ADVISORIES

    

Current travel advisories

Keeping you informed on travel advisories is a priority for us. Use the topics below to find updates and advisory information for your upcoming travel.

Covid-19 advisory

We all play a part in supporting safe travel and we want our guests to be able to stay with confidence. Our number one priority is your health, safety and well-being. We closely monitor developments around the world and are in contact with global organizations including the World Health Organization (WHO), Centers for Disease Control and Prevention (CDC) and relevant authorities for country-specific requirements, to ensure the actions we take are comprehensive and suitable.

Travelers should review their travel plans and plan accordingly for any travel based on the requirements of your destination. Your travel destination may be subject to state or local laws that require isolation or quarantine upon entry, or other mandates such as wearing a face covering while in public spaces. Ensure that you review any requirements prior to travel.

All IHG branded hotels are required to adhere to comprehensive cleaning and safety procedures intended to reduce the risk of Covid-19 exposure and transmission.

To find more information on how IHG is helping you Stay With Confidence, read about the IHG Way of Clean, your flexible reservation options, and how you can confidently host meetings and events.

Modified services
For the health and safety of guests and hotel colleagues, and in line with local legislation and current health authority guidance, some hotels are also operating with modified or reduced services (e.g. reduction in restaurant and bar service, alternative guest room furnishings and/or amenities). These changes are temporary and normal amenity and service levels will be reinstated as soon as possible.​

Face coverings: US hotels
After careful review and in accordance with the new Centers for Disease Control and Prevention (CDC) guidance released last week and American Hotel & Lodging Association (AHLA) Safe Stay guidelines and recommendations, guests who are fully vaccinated are not required to wear face coverings while on property. We continue to encourage hotel guests who are not vaccinated (or yet fully vaccinated) to wear face coverings while indoors and outdoors where social distancing is not possible.

We will continue to evaluate our protocols to keep guests and hotel colleagues safe, in line with CDC and AHLA recommendations.

Travel advisory for all airline passengers arriving in the United States

The Centers for Disease Control and Prevention (CDC) in the United States recently announced a new COVID-19 testing requirement for all passengers entering the country via airplane. This order went into effect January 26, 2021. This order requires proof of a negative COVID-19 test, or documentation of having recovered from COVID-19, for all air passengers arriving from a foreign country to the United States, including U.S. citizens and permanent residents returning to the country.

Travelers can view the full CDC guidelines listed here:
CDC TRAVEL GUIDELINES >

The CDC has also posted a variety of helpful information for travelers, including a detailed Q&A, here:
INTERNATIONAL TRAVEL REQUIREMENTS >

Travelers should review their travel plans and plan accordingly for any travel into the United States. For any questions regarding any COVID-19 testing sites or testing resources offered at the IHG-branded hotel in your destination, please check the individual hotel property’s website on ihg.com prior to departure.

For general information regarding reservations and hotel status, please visit www.ihg.com or contact 1-877-424-2449.

IHG Rewards members with direct bookings are encouraged to call 1-888-211-9874.

IHG HOTELS & RESORTS CONTACT CENTERS WORLDWIDE >

IHG REWARDS CUSTOMER CARE FOR MEMBERS >

 

Updated: June 1, 2021

Need Help? Contact Customer Care.

IHG Rewards members with direct bookings are encouraged to call 1-888-211-9874.