Engerthstraße 173 - 175
Vienna
1020
Austria
Check-in: 323h
Check-out: 12PM
Idade para o check-in: 18
Ao reservar diretamente conosco, prometemos que você sempre terá o menor preço on-line. Caso você encontre um preço melhor em outro lugar, chegaremos a esse preço e ofereceremos cinco vezes os pontos do IHG™ Rewards Club, até no máximo 40.000 pontos – para que você possa se concentrar em sua estadia, não nos seus gastos.
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Vienna Prater"/>
Comentários dos hóspedes
Todas as informações recebidas são verificadas, para garantir que apenas dados enviados por pessoas que realmente se hospedaram no hotel sejam publicados.
84%
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Experiência geral 4, 6
84%
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Schönes Hotel mit Makel!
ByGerwa
agosto 13, 2025
Schönes Hotel, freundliche Rezeptionistinnen
Gute Zimmerausstattung.
Was wirklich störend und unpassend war, die dicke, verschimmelte Silikonschicht bei Dusche/ Badewanne!!!!
Beautiful Hotel with Potential for Better Service
ByTuncK
agosto 13, 2025
Our recent stay at Voco brand in Vienna's Prater district was a mix of experiences, but ultimately ended on a high note thanks to a couple of outstanding team members.
The location is reasonably convenient — not exactly central, but well-connected. It's close to the Prater amusement park. Uber rides to the city center cost around 15 euros and to the Airport between 35-40 Euros which was manageable for us.
Check-in, unfortunately, was quite slow and took a long time. However, once we got to our room, we appreciated the bright and modern decor. The air conditioning and hot water worked perfectly which made a big difference to our comfort throughout the stay. I also appreciate the little culinary compliment in the room.
We did experience some challenges. Our IHG One Rewards food & beverage vouchers couldn't be used for the first three days despite several follow-ups which was frustrating. Housekeeping requests were often missed — we assumed it might be due to high occupancy — and the food and beverage service seemed under pressure.
That said, the last two nights of our stay were truly transformed by two remarkable staff members: Daria and Ziya. Their friendly attitude, attentiveness and willingness to go the extra mile made a big difference for us. They turned what had been an almost disappointing stay into a memorable and enjoyable one. They are excellent representatives of the brand and should be considered valuable assets to the hotel.
This trip was especially meaningful for my family, as it was the first time my mother (70+) had ever traveled abroad. Seeing her comfortable, cared for and satisfied meant a great deal to us. Considering all, we’re thankful 👍🙏
Great recognition
PorRashid
agosto 11, 2025
I’m so happy with the customer service and the receptionist which they recognize me straight away. It mean a lot to me.
Football Trip
PorScott
agosto 10, 2025
Stayed for 4 nights as my team were playing Rapid Vienna. The hotel is not close to stadium but is in a lovely quiet street with the subway just around the corner. Was in room 310 which was comfy and clean and loads of space. Breakfast was nice. Plenty to please everybody and always staff buzzing about. I MUST give special credit to Manuela (hope I have her name correct) on reception. She went above and beyond in helping us. She did it as she was a nice person and not just because it was her job. What a lovely person. She is a credit to herself and the hotel. Please thank her from me.
Schlechtes Management - Rezeption sehr hilfreich
Bydieterthebest
agosto 03, 2025
Mein Aufenthalt stand unter keinem guten Stern. Verantwortlich dafür ist der Housecleaning-Service. Kam emtweder garnicht oder hat z.B. die Dusche nicht gereinigt. Dann darf man sich nicht wundern das schon im Ansatz nach kurzer Zeit Schimmel in der Dusche entsteht. Ebenso war der Toilettendeckel lose. wurde erst am Folgetag repariert.Das Rezeptionspersonal war jedoch sehr bemüht und ist dafür ja nicht verantwortlich. Vielen Dank nochmal an Aleksandra, Manuela und Varin. Gegenüber ist ein Bella-Markt. Dort gibt es auch belegte Brötchen. Frühstück für €22 im Hotel ist zu teuer. Bushaltestelle und U-Bahn in der Nähe. Schade das diese Hotel so schlecht gemanaged wird. Denn Lage und Zimmer sind ganz nett.
Ótima propriedade IHG em uma boa localização
ByoRpBjRo
julho 05, 2025
Gostamos de ficar nesta propriedade , que é relativamente nova na família ihg . Os funcionários eram simpáticos e acolhedores. Os quartos estavam limpos e em bom estado de funcionamento. O café da manhã era bem servido e tinha uma variedade de opções.
O hotel fica a algumas quadras de uma grande estação de metrô. Há estações de bonde nas proximidades. Há uma mercearia / loja de conveniência do outro lado da rua.
One night stay- city hopping
ByGeroldR
junho 06, 2025
Sehr herzlicher Empfang, überaus freundlich und hilfsbereit!
Komme gerne wieder!!!
Danke
Not a typical Voco
PorJason
maio 22, 2025
Sure, here’s a balanced hotel review for Voco Vienna Prater based on your notes:
Review: 3/5 stars
Stayed: May 2025
The overall experience at Voco Vienna Prater was mixed. The room itself had clear potential—spacious, stylish, and the bed was truly excellent: very comfortable with high-quality linens that made for a great night’s sleep.
However, there were some letdowns in cleanliness and upkeep. The bathroom left much to be desired: only one towel was provided, and the tiles were old, with a few actually fallen or damaged. It gave the space a rather neglected feel, which didn’t match the rest of the hotel’s standard. In the room, dirty cups and glasses hadn’t been replaced for several days, which was disappointing for a hotel in this category.
With a bit more attention to detail, especially in housekeeping and bathroom maintenance, this could be a great stay. For now, it’s a solid location with promise, but one that needs a little more polish.
I am an IHG member and while I received a nice plate of dessert in my room, they didn’t ask me about the welcome points…
Ben al di sotto delle aspettative
Bymarcof
maio 12, 2025
Il vero punto debole di questa struttura risiede nel personale addetto alla pulizia delle camere e degli spazi comuni. Già il primo giorno ho notato che il dispenser del gel lavamani era quasi vuoto e, nonostante tre mie richieste, ho dovuto insistere affinché venisse riempito. In fase di prenotazione avevo specificato il desiderio di avere in camera una coppia di cuscini ortopedici rigidi, ma non li ho trovati. Inoltre, dimenticando le lenti a contatto sul comodino, ho constatato che dopo tre giorni erano ancora lì. Per verificare l'attenzione alla pulizia, il secondo giorno ho volutamente sporcato un angolo del vetro con della lozione corpo; al momento della mia partenza, il quarto giorno, la macchia era ancora presente, e dubito sia stata rimossa in seguito. Non avendo trovato lo scendibagno in camera, l'ho richiesto alla reception e, dopo una ricerca, mi è stato suggerito di utilizzare un asciugamano. La dimensione degli asciugamani forniti per la doccia è inadeguata. Come evidenziato nelle foto allegate, la porta esterna dell'ascensore al sesto piano presentava numerose macchie. All'interno della cabina, oltre a una moquette sporca, si notavano tagli sulle pellicole adesive. Infine, ho trovato un lungo capello nero in uno degli asciugamani.
Using points & cash for 3 nites
ByLatteLee
maio 06, 2025
I am a platinum member. I stayed for 3 nights, 2 nights using points and one night I paid. All was fine at checkin, the arrangements were confirmed at that time that I would be in the same room for the stay. The first 2 days were great, all were friendly, helpful and professional. The 3rd day it poured rain all day, I was busy in the city and exhausted upon my return late afternoon. I went to the 6th floor to shower, and rest. My key would not work. I went back to the lobby, no one was at the desk, I waited, no one came. I went behind the desk to the curtain and called. NILUFAR came and with a very nasty 🤢 attitude told me I was not allowed behind the desk. I explained I was exhausted, no one came and my key would not work. She said I had to pay first. I said I would pay when I leave tomorrow morning, not acceptable she said, I have to check out, pay, and check back in! Finally when I told her the credit card to pay the bill was in the room, she finally gave me a key.
I have stayed at many hotels including IHG (platinum), I have never been treated like that.
Excellent service with great location , highly recommend!
BySA UK
abril 06, 2025
Your hotel made my stay for nearly a week a very memorable one! I had great experience with your wonderful staff and excellent room service with all amenities nearby and I would love to visit Vienna again for lesuire this time and I would consider your hotel surely! Well done all involved in maintaining such a great customer service!
Good Short Stay in Vienna
ByMMT73
abril 03, 2025
Very good apartment hotel for short stays in Vienna for business or leisure purposes. Comfortable, very helpful staff, quite area, close to mass transportation busses, U-bahn etc. Close to city centre, Donau, Prater.