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voco Vienna Prater

Engerthstraße 173 - 175

Vienna

1020

Austria

Check In: 3PM

Check Out: 12PM

Idade para o check-in: 18

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Vienna Prater Engerthstraße 173 - 175

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Comentários dos hóspedes
Todas as informações recebidas são verificadas, para garantir que apenas dados enviados por pessoas que realmente se hospedaram no hotel sejam publicados.
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Experiência geral

4,7

baseado em 23 avaliações
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Ratings Breakdown

23avaliações

  • 5 Estrelas
    19
  • 4 Estrelas
    2
  • 3 Estrelas
    2
  • 2 Estrelas
  • 1 Estrelas

Great experience

By

junho 20, 2024

club

True to form as usual Voco Prater stays are always excellent.
Special mention to Zohra at the front desk and Johna at the dining area.
Love staying with Voco Prater and any IHG hotels


Dr Arroyo

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Mixed review - although generally not bad.

By

junho 19, 2024

So I was here for 1 week with work, I visit Vienna twice a year for businees and have done since 2018. Decided to try out this hotel as it was new and close to U-bahn for work.

Starting with the positives - it has all the expected options - safe in the room which fits the laptop, breakfast had a good selection, reception was open 24hrs, room in general was in good condition and comfortable (see later) - also have to mention decent pillows and duvet, along with aircon that was adjustable (not always the case). Check in was good - chap at the desk was pleasant and offered to serve me at the bar despite it being closed - so had a beer before heading up to the room.

Unfortunately my visit had a couple of teething issues - I arrived late (22:30), I was given a room and after my drink went straight up and hit the bed (twin room). I woke up in the morning to find the towels were all used, the other bed was unmade and the complimentary water was drunk - the room had obviously not been cleaned before I was given it.

I was swapped to the room nextdoor which was all fine - however the response from reception when I raised the problem was a bit lacklustre and the apology didn't really feel very heartfelt - seemed more worried about blaming someone for the issue. The second room had an issue with pressure in the shower - I raised it and it was fixed by the time I returned that evening, but was starting to feel I wasn't being very lucky with this trip.

The hotel has obviously been updated from something beforehand - but the standard of work isn't great, the lifts have been "wrapped" to make them look new but quality isn't great. Fresh paint on woodwork is all a bit rough, tiles in the bathrooms obviously had previously had hand rails as there were holes which were just filled in with sealant. For a "new" hotel you could tell some bits were only skin deep.

There are not many options for food nearby - nice indian round the corner though - but the U-bahn fixes that as long as you are willing to travel. I didn't try for food in the hotel in the evening - so can't comment on that

Will I go back? - yes probably, always willing to give a place a second chance and as said once the problems were sorted it was a pleasant enough stay.

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Thank you for a very pleasant stay

By

maio 29, 2024

club

Brand new hotel, very well located for my purposes (conveniently close to metro line U2, therfore very well communicated).
The staff, with special mention to the hotel manager Antonio and Rodrigo at the front desk, went out of their way to provide a warm and familiar atmosphere. Clean rooms and very quiet to rest and work, excellent breakfast. I will be back as soon as I return to Vienna.

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comfortable beds

By

maio 27, 2024

the beds were very comfortable and the pillows very soft, there was good breakfast and excellent coffee

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Great hotel, friendly staff & perfect location

By

maio 08, 2024

Everything was perfect - Great hotel, friendly staff & perfect location

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Good hotel but too far from city center

By

maio 05, 2024

Good hotel, nice rooms, good breakfast, friendly staff. But would not stay again because of the location (a bit far from te city center). There is a metro station nearby, if you don't mind taking de metro.

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A stay to remember

By

abril 24, 2024

platinumelite

Hi Antonio and team, a bit later than expected, however definitely felt you deserve the heartfelt recommendation. Had a great stay at your hotel and the small touch from yourself and the team, has really stuck with me, from doing your utmost to ensure my con[mfort from the get-go all the way through to helping me finalise my complicated billing on departure. The genuine caring attitude of your team was obvious and was the real memorable cherry on top of an overall great experience.Please let your team know of the great work they are doing! all the best, Deon

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Comfortable stay

By

abril 21, 2024

The hotel is at a convenient location and the staff members are friendly. The hotel room is clean, and the overall environment is quiet. I will come back to the same hotel next time when I visit Vienna.

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Large room, comfortable bed, rich breakfast

By

abril 17, 2024

It is an excellent hotel close to the Vorgartenstrasse station of the U1 metro line. The hotel is located in a safe and quiet town quater. The city center is quickly accessible by the aforementioned U1 metro line.

The room is larger than average for this type of hotels. The bed is large and comfortable. The breakfast is excellent, offering a large choice of items.

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Good quiet room…

By

abril 07, 2024

This is a fine hotel that is off the typical Vienna location, so it’s a bit quieter with quick access to Donauturm and Prater.

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Overall great stay

By

março 28, 2024

I genuinely enjoyed my stay at this hotel! The staff were friendly and the room was spacious and comfortable! The breakfast is great and honestly can’t fault it! The hotel is a short walk away from an underground station which takes you straight to the center of Vienna in just 2-3 stops. There’s a grocery shop nearby too which is helpful! Would stay again!

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Good location, friendly staff & comfortable room

By

março 21, 2024

Modern hotel with very good facilities and very friendly staff. The hotel manager was very helpful and seemed to remember all the guests. Breakfast was very good & the range of coffee available was excellent. The hotel is just an easy 40 minute walk into the old city centre of Vienna.

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