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이븐 호텔 선전 난산
No.2017 Junction of Qianhai Road and Guimiao Road 난산 지구
Shenzhen, Guangdong
518052
Mainland China
체크인: 2오후
체크아웃: 12오후
체크인 최저 연령: 18
선전 난산 No.2017 Junction of Qianhai Road and Guimiao Road 난산 지구
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Stylish hotel and friendly staff
Bycharl567
10월 29, 2024
I had a pleasant 3-night stay at EVEN hotel in Shenzhen nanshan. The hotel itself is stylish and has great vibe. I got upgraded to premium room which was spacious and clean, thanks to Kyle Chen. Also Hotel staffs are super friendly and they'd always greet us with smile.
Food service
BySunsun
10월 27, 2024
Disappointed!!! Thought could spend a relaxing night at the rooftop bar.
Went up and ordered welcome drinks from their menu as members, but there were no Heineken or White Wine were available.
Ordered chicken wings and fried squid rings, but NO again.
Eventually, we left and went out for dinner. BTW, we had two other beers, but only took a sip , as we did not like them.
前台服务非常专业,急客户之所需
ByZalyoung
10월 19, 2024
整体非常干净,所有工作人员很专业。尤其前台小姐姐,基于合理的价格,帮忙解决了住宿早餐的问题。以后还会继续入住IHG
좋은 서비스
ByMarkie
9월 20, 2024
there are no queen-sized beds room, that is the only aspect that did not satisfy me.
none
Byjerry
9월 13, 2024
洗手间的卫生状况需要提升,根本就没怎么清理。中餐的西瓜也是变质的,有酸味,希望下次有提升,希望下次有提升,凑满50个字。
入住该酒店第一次就明显感觉硬件尚可服务有差距
스티븐(Steven)
9월 03, 2024
第一次入住该酒店,感觉该酒店地理位置和硬件都属于在深圳尚可的等级。但是人员的管理尤其是服务沟通能力明显是我住过的洲际酒店中最差的一家。为了帮助该酒店提高服务水平,希望IHG可以公布本评价,如果只公布好的不公布差评,就失去了评价的意义了,要公正客观。谢谢!
客观评价此酒店,其他尚可,仅沟通能力这项极差
스티븐(Steven)
9월 03, 2024
从客观上讲此酒店硬件和卫生程度尚可,酒店地段位置也不错。但是酒店从前台到经理的沟通能力和态度非常不好,会给客人带来非常不好的入住体验,请IHG平台能够直面问题,并将该酒店的评论放上线以帮助酒店提高服务水平。如果只有好评公开,差评不公开就缺乏了对酒店的评价意义了。
这家酒店宾客服务态度较差
스티븐(Steven)
9월 02, 2024
由于公司出差需求,该酒店是离出差目的地最近的一家酒店,因此预定并入住。但是在入住前该酒店不停地电话催促入住,严重打扰了我的工作,且到店后的前台服务态度也不是很好,讲话很没有礼貌,当场表达了不满,但是无奈感觉酒店也没有任何负责人可以认证管理。后来得知是该酒店的客房部管理经理要求员工不用和客人好好沟通。得知后非常无语和无奈。酒店就地理位置和设施而言尚可,但是服务态度和服务意识极差,严重影响宾客体验,希望洲际酒店集团可以认证了解该酒店存在的明显管理问题。
该酒店管理层的服务意识极差!
스티븐(Steven)
9월 02, 2024
该酒店客房部的经理负责人的(据前台说好像是姓陈,看到一眼微信头像名似乎是叫“土匪”)管理能力及宾客服务意识极差,在询问酒店相关问题的时候爱理不理,不能给与客人较为清晰的答复,沟通服务态度极其不好,在继续询问了前台人员相关问题后,前台人也将各种沟通问题归结于他们经理就是这样的,感觉上员工也无可奈何。所以可以判断让客人感觉整体体验差的原因主要是内部管理混乱,导致给客户的服务态度极差,是我住过的所有洲际集团酒店里服务态度最差的一家,没有之一,由于酒店服务态度的不佳,极大程度地降低了客户的满意度。
매우 좋은 경험
ByFMFM
9월 01, 2024
This is my first time staying at Even hotel Shenzhen Nanshan and it was an impressive journey.
The location is very good. It is convenient to get to spots. I can also enjoy the beautiful surrounding atmosphere and view.
The rooms were spacious, clean and well-maintained, with fitness equipments. Room service is effective with quick response.
All the staff are friendly and professional. The front desk staff was very thoughtful and helpful during the stay, many thanks.
Comfortable and clean room with a nice touch of wellness equipment
By3mallc
8월 28, 2024
Its my first time staying at an EVEN property by IHG and I have to say I loved it! The hotel was clean and had spacious rooms and the staff offered a quick checkin process. Location here could be better but having access to Rideshare made it very easy to get around. Def recommended for visitors and IHG loyal members for their Shenzhen trip next time!
美丽的前台小姐姐,健身器材不错
Corey 작성
7월 20, 2024
深圳南山逸衡酒店的住客评价总体较好,以下是一些常见的评价内容:
- 位置与交通:位于深圳市南山中心区,紧邻深圳科技园及前海自贸区,距离海岸城商业圈、深圳湾体育馆(体育及演出)、人才公园及摩天轮/欢乐港湾商业街、华润万象天地、南头古城等休闲娱乐商圈约6-10分钟车程。步行至地铁11号线南山站H口及地铁1号线大新站C2口约10分钟,交通较为便利。不过也有住客认为其位置一般,不靠地铁站,周边环境不算太好。
- 客房:整体房间通风采光好,部分房间是落地窗,视野开阔。房间内有品牌特色专属健身区域,配备瑜伽健身器材、美国进口matrix健身拉力架等;部分房间匹配fiture魔镜及澳大利亚head动感单车,还有丰富的健身课程,可科学定制健身计划,让住客在私密空间享受运动快乐。客房内使用美国serta豪华舒适床垫和sleeppace香薰灯,助眠体验较好。但也有住客表示角房的格局有些奇怪,房间面积较小,两个人住可能会有些局促。
- 服务:服务人员热情耐心,办理入住时业务熟练,对会员待遇等告知清晰。例如有住客提到,钻石会籍待遇清楚,会赠送早餐、大堂吧饮品券,酒廊没开放时还赠送了一顿自助晚餐等。
- 配套设施:设有24小时开放的健身房,器材较为齐全;餐厅提供的餐饮选择多样,包括健康均衡的美味佳肴、具有本地特色的evenbites菜单以及取材天然的特色美食及饮品等。不过也有住客认为健身房器材不算太多,早餐马马虎虎,自助晚餐的规格一般。
- 卫生情况:大部分住客认为酒店卫生良好,干净整洁。
“这个酒店环境特别好,门店宽敞,服务人员态度好,酒店卫生良好,干净又整洁。房间里配备的‘魔镜’很方便,可以连接手机一起拉练,还有各种健身器材。24 小时活力馆设备齐全,还有专业人员指导。饮食也非常好,有当地特色餐和健康营养餐,极大满足了我的味蕾。这家逸衡酒店刷新了我对酒店的传统认识,带来全新体验,太喜欢了!”