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Houston IAH - Beltway 8"/>
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79%
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整體經驗 4.2
79%
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開啟圖庫
Staybridge Suites Houston IAH - Beltway 8
1910 North Sam Houston Parkway East
Houston, Texas
77032
United States
入住： 3下午
退房：12下午
入住年齡：21
休士頓 IAH-環城公路8 1910 North Sam Houston Parkway East
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Terrible location with worse customer service
ByMHD Media
10月 07, 2025
Normally my family LOVES staying at Staybridge Suites but we will never stay at this one again. After a love drive and arriving late my room had no ironing board. Requested by the front desk we were told it was late and we could get one in the morning. The sheets had blood on them. The next day after attending my grandmothers funeral we returned to our room that was not cleaned. I went to ask the front desk if they cleaned room and he rudely replied "DID YOU ASK"? I have never stayed at a hotel where I had to ask to get a clean room and fresh towels and sheets. For breakfast the orange juice was out. Overall this hotel stay was awful. I always recommend others to stay with IHG but I will never refer this particular location nor will I stay there again.
Roach Hotel
ByKaren H
10月 03, 2025
I was awakened in the middle of the night to find roaches crawling on me in bed. This is unacceptable and raises serious concerns about cleanliness and health standards at this property. No guest should ever have to go through this.
Roach Hotel
ByKaren
10月 01, 2025
I was awakened in the middle of the night by roaches crawling on me. This was an extremely terrifying experience and indicates a lack of proper pest control.
Bad security
ByHector28
9月 17, 2025
I was parked right in front of the main entrance and when i was exiting the hotel security notified me they had broke into my vehicle. Where was security all the time if my vehicle was right in the front.
Guest rooms needs updating
ByIHG Regular
9月 15, 2025
The hotel seems safe enough that close to the airport. The exterior looks great. The interior from the Dining room to the guest rooms is worn out and needs an update. I stay at IHG weekly somehow this was the worse breakfast, except for the coffee and the breakfast room, I have experience.
很棒的住宿體驗
Bykgkg
9月 05, 2025
quiet safe and clean. Very close to the airport. Great condition of the facility. Will stay there again. Price was very low compared to the surrounding areas. Next time I go I will stay there again. love staybridge.
Update and Exterminate
莫莫夫5
9月 04, 2025
The hotel needs to be updated and exterminated.. There were roaches in the room. I advised the hotel staff, but they were not concerned. My family members had rooms on 2nd floor and they had roaches also.
很棒的體驗
ByV Rosa
8月 29, 2025
This was a very good experience. It would be perfect if the property offered shuttle service to and from the airport.
Miss Ana from the Front Desk provided exceptional Customer Care!!!
Welcoming staff and comfortable amenities!
By Ricky
8月 25, 2025
Very comfortable staybridge to stay at! The hotel shows that it’s a bit older than some other staybridge suites I’ve stayed at before, but the room was still very clean and provided the essentials you require in a staybridge location.
Ac out, in lobby poor quality food.
ByFelix
8月 14, 2025
Great location, manager Anthony was amazing, rooms great,
Lobby and breakfast area, very uncomfortable, NO AC,unable to eat breakfast in proper area, fruit old, brought to lady attention, she could have cared less, gravy was cold, lady said "there's the microwave, went to front dest theu area where snacks was, lady sitting there was mor interested in watching how to do her nails, I said excuse me 3 times, finally had to go around to lobby, tried telling her,reply got was, I'll bring to their attention, clueless.....the only employees who really cared about their jobs was, Anthony and another young man working the evening shift on Saturday pm..
Horrible neighborhood
ByHabib
8月 13, 2025
When we arrived our uber driver told us it wasn’t the best area. We checked in anyways. We we t downstairs and talked with the front desk. We were informed we shouldn’t go outside at night. There were robberies and shootings often. We were scared so we checked out immediately. We weren’t even there 1 hour. We asked for a refund and were only provided with 50%. We would have appreciated 100% since the situation was not safe.
Mold odor on 1st floor, smoke odor on 3rd floor.
ByPargoy
8月 11, 2025
Mold odor on 1st floor with no AC running. Smoke odor on 3rd floor for non smoking hotel.