Holiday Inn Resort Kathmandu Budhanilkantha—

Great view and wonderful service

ByBBBB

5月 12, 2025

The view and hospitality were great. The room was clean and great selection on the breakfast. The room was clean.

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Wonderful stay

ByPratieva

5月 01, 2025

We had a wonderful stay. The accommodations were clean, comfortable, and well-maintained. The service throughout was exceptional, and Cryschal was outstanding attentive, and genuinely welcoming.

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A Memorable Stay at Holiday Inn Resort, Budhanilkantha – With a Notable Service Experience

ByAJ Stha

4月 30, 2025

During a recent family trip, I had stay at the Holiday Inn Resort located in the serene hills of Budhanilkantha. Nestled beside a lush green forest, the resort offers a tranquil escape from the city’s bustle. The natural setting is truly remarkable—each morning, we awoke to the calming sound of birdsong and the fresh scent of mountain air. It’s a perfect retreat for those seeking peace and natural beauty.
I had booked a four-night stay for my family of three. Upon check-in, I was surprised to learn that we had been upgraded to a King Suite, thanks to my IHG tier status. However, the excitement quickly turned into confusion when I saw that the suite featured only one king-size bed. While the room itself was spacious and well-appointed, it was immediately clear that accommodating three people in a single bed would not be practical.
When I raised this issue with the front desk, I was informed that adding an extra bed would incur an additional charge. This was surprising, as my reservation was clearly for three guests. Understandably, I expressed my concern and requested to speak with the General Manager.
After some persistence, I was able to speak directly with Mr. Ajay Kumar, the GM of the hotel. I explained the situation, and to his credit, he immediately understood my concerns. Mr. Kumar acted quickly and efficiently to resolve the issue, ensuring we were comfortable Stay.
His professionalism and willingness to listen made a lasting impression, and I truly appreciated the way he handled the matter.
Despite the initial hiccup, the rest of our stay was wonderful. The resort’s peaceful surroundings, attentive staff, and well-maintained facilities made for a relaxing and enjoyable experience.
My Final Thoughts:
Holiday Inn Resort Budhanilkantha is a beautiful property with immense potential, especially for those looking to unwind in nature. While there was a moment of inconvenience during check-in, the responsive leadership and customer service ultimately turned the experience into a positive one. I extend my thanks to Mr. Ajay Kumar and his team for their commitment to guest satisfaction.
Would I recommend this resort to other travelers? Absolutely—but I would suggest confirming the room details in advance to avoid any surprises upon arrival.
Additionally, I would like to extend my thanks to the rest of the hotel staff, including Specially at Nagarjun Café restaurant Mr. Kunal and Miss Puspa, whose warm and attentive service further enhanced our stay. Their dedication to ensuring a positive guest experience did not go unnoticed, and I am grateful for their efforts.
Hopefully we will be back some day and Enjoy our Beautiful Moring with sound of Bird creping,

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Poor experience at holiday inn resort

ByOm Gurung

4月 26, 2025

its was poor experience
With room , with breakfast ,

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令人驚嘆的酒店

ByHelalie

4月 19, 2025

I would like to day thank you for all the staff from reservation and front office for them help they are the best 🥰🥰🥰

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Reliable Respite

ByCardinal fan

4月 13, 2025

While falling short of a standard for a resort, this hotel provides a reliable respite from the pace of travel and life in KTM. We extended our two night stay to three during the heavy overcast days when visiblily and travel were uncertain. Had we not enjoyed the first days we would not have extended. The room was quite large and comfortable, but the main difference was the breakfast room. We spent nearly four hours each morning in that comfortable setting because the food was excellent and the staff were so outgoing and friendly that we knew them by name after three days. Led by Sudip, this team has an eye for detail and warm, personable relationships that is far above the norm. The food was very good with much of it hand made on request. But the team in that area was one of the reasons we extended.

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Great views with below average food

ByVue V

3月 22, 2025

I not a very hard person to please as long as I have basic amenities and food options. Food taste is horrible and even customized vegetarian options were not tasting that great. I tried both dinner and breakfast options and later I thought I should not have taken "including breakfast" rate. So overall I don't recommend it for someone who is staying here and eating food. Also there is no ceiling shower so it will be hard to take bath if you are above 4 ft tall :) Hand shower doesn't do justice to your daily regular shower.

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Great room, location, and sauna

ByEthan

3月 19, 2025

Great room and balcony view. Peaceful location, far from city center but Patao & InDrive worked well here. The staff is great and the Gurkha security are excellent gentleman. I recommend this hotel for its quality and location, having temples and cafes nearby.

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Amazing location and service

BySirish01

3月 17, 2025

This is one of the best properties I have stayed in recently. The location is breathtaking and the services offered by the resort is undoubtedly one of the best. Thanks to Sumit, Pralhad, Kritan, Mani Raj, Umesh and the entire team for ensuring the best of comfort and arrangements. One should definitely try the Mekong restaurant for chef specials.

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Every visit a dream and wonderful experience

ByDavidz

3月 13, 2025

This was my 4th stay and each time, same wonderful experience. The team are exceptional in hospitality, welcome and recognition, remembering me from the previous stays. Each team member does the utmost to ensure my comfort and wellbeing. Compliments to the management for ensuring such a high level of team involvement but more compliments to the team for performing at the levels of customer experience that are way beyond the levels of other 5 star IHG hotels in so called more exclusive countries such as example Dubai.

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Easy accessibility and great ambience

ByManik (Samu)

3月 10, 2025

It was a unforgettable experience at Holiday Inn Resort ,Budanilkantha.
First appreciation goes to Mr.Naresh Kharbanda and Ms.Sanjeeta for their assistance throughout the reservation process.
The ambience of the hotel is just wow.
Special thanks to Mr.Sudip Poudel (F&B service staff) and Chef Surya for taking Special care of us during the dinner time.
We had a lovely time spent at the property.
Thank you everyone those who directly and indirectly assisted us during our stay!

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Short Vacay

ByDila17

3月 04, 2025

Was a great location, very beautiful view from the room. The staff are very polite and helpful. Always ready to assist with your need.

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Holiday Inn Resort Kathmandu Budhanilkantha