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Candlewood Suites Ofallon, Il - St. Louis Area

1332 Park Plaza Drive

Ofallon, Illinois

62269

United States

入住: 3下午

退房:12下午

入住年齡:21

線上訂房或
撥打訂房專線

Ofallon, Il - St. Louis Area 1332 Park Plaza Drive

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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
82%
推薦此物業

整體經驗

4.1

根據 554 評論
82%
推薦此物業

Ratings Breakdown

554評論

  • 5 星級
    309
  • 4 星級
    127
  • 3 星級
    42
  • 2 星級
    40
  • 1 星級
    36

Mini Vacation

By

10月 15, 2020

Flights were very cheap so we decided to fly to St. Louis for the weekend. .
Positive:
We stayed here because it was cheaper and still close to everything.
The room seemed clean. We still wiped common things down like light switches, door handles, and remote.
The gentleman that worked on the morning of the 10th and 11th was very helpful and cheerful.
Cons:
The doors to enter the place are not at all user friendly for people going in and out all the time with luggage. They aren`t automatic so you have to manually open the small door and wrestle your roller bag in.
The guy working the night shift was very hard to understand.
Nobody recognized that we were spire elite members.
I had a free night to use up before I would lose it. We were told that they could not combine the stays. We had to check in twice and get different keys and fill out paperwork twice.

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Great staff

By

9月 02, 2020

club

Excellent treatment from the staff and respect for social distancing requirements due to COVID-19. Only drawback was that the room’s furniture showed some wear and tear.

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Staff was nice

By

7月 29, 2020

club

Really nice staff but room smelled like urine and pets.

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There in a pinch

By

7月 28, 2020

platinumelite

Moving across country with a family of four and two dogs is no easy feat. We were dog tired by the time we came thru St. Louis and needed a place to stay that was pet friendly. Jordan was clutch in getting us set up quick over the phone when we were about 30 mins out. As soon as we arrived, Jordan got us checked in and good to go. Once we started getting settled, we needed more towels and blankets to accommodate a fam of 4 and there just wasn't enough blankets available. I don't think was a staff problem but more a logistical problem. The dated state of the property made it less appealing to the eye but for the location and cost near St. Louis and Chicago, I can't complain. Plenty of parking for a truck and trailer, well lit lot and off the beaten path.

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not a 5 person room as posted-recliner is not a bed!

By

7月 27, 2020

platinumelite

not a 5 person room as posted-recliner is not a bed!

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Felt like home

By

7月 27, 2020

club

Staff were great, rooms were stocked with anything you might need and they were clean. All I needed beside the key was my clothes! And disregard the username from a previous visit. Things are much different since then. Very nice for a local getaway, I'd recommend to anyone needing a quiet room, for any reason!

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Good sleep - fantastic staff

By

7月 24, 2020

club

Staff here is friendly and professional, any issues we brought to their attention were promptly addressed. The couch was stained by spilled drinks, covered with sheet to keep out of sight. Bed was very comfortable, although the pillows were flat. Location to restaurants and shopping is excellent.

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Great stay

By

7月 22, 2020

Had a great stay no issues, friendly service and easy check in and checkout.

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Decent

By

7月 12, 2020

club

Air conditioning was out when I got there, it took 3 days to fix. There was some weird smell that was coming from the kitchen area that we couldn’t get to go away.

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Great Service

By

5月 18, 2020

I really enjoyed my stay at CandleWood Suites. The workers are great and the rooms are nice and clean. I have no complaints at all. I recommend CandleWood Suites to friends and family.

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Deserve a Raise!

By

4月 18, 2020

Your personal each and every one of them deserve a Raise! They are so polite and so professional and yet they have such a warmth that makes you feel like your home. They bend over backwards to fix any problem you might have and it's done so fast it's like what problem? Everything is so stress free. They are constantly cleaning, folding, wiping windows ,doors something down,vacuming,mopping floors,doing paperwork,doing reports constantly moving. This is why I say they all deserve a Raise. Especially during this virus! Thanks Everyone for keeping us safe at O Fallon,IL Candlewood Suites.

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Good stay

By

2月 04, 2020

platinumelite

I spend a lot of time living in hotels, a few weeks at a time. I always try to stay at a Candlewood for the kitchenette and in room lounge furniture. This location is clearly a little worn out, but rooms were always very clean. The price and location worked great so I put up with the little issues.

I do need to point out that Louise at the front desk was EXCELLENT and took great care of me.I even had an issue with billing, and the mgr was right on top of the situation. The rest of the staff was always courteous, although some didn't follow through on small request. In this case, the customer service outweighed the negatives of the stay.

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