Staybridge Suites San Antonio-Airport

Byjrharley

9月 25, 2025

ROOM 209 AC DOSE NOT COOL ROOM LOWER THAN 74
Bathroom door is not in good shape hard to open and close.
Rust on the door. On trim in bath.
Rust on door and rust on trim in bathroom

BUGS IN MY ROOM

ByJay Huerta

9月 24, 2025

I was there the 15th of this month, I have BUGS in my room I talked to the front desk, they give me another room I ask to have the manager call me HI/ SHE until this date hasn't call me , I have videos they may go soon to the Internet for EVERYONE to see .. if you don't want this ,you know what to do ..

Great extended stay hotel

ByBig sister

9月 16, 2025

This hotel is clean, spacious, and centrally located. This is now my hotel of choice on my next visit to San Antonio.

DEFINITELY worth the money!

ByNini

9月 12, 2025

Everything was clean, everyone was kind, the breakfast bar was amazing. The rooms? SPOTLESS. Absolutely amazing and I had room to put my child in his crib and still be able to walk around. Loved everything about this hotel!

Bad IHG representation

ByDisappointed

9月 05, 2025

Roaches in the silverware drawer, stuck on food on the plates and in the cup in The cabinets, yellow stuff dripping down the walls and doors from midways down, floors super dirty, kitchen floor disgusting, huge yellow stain on the mattress on the pull out bed, just overall bad IHG hotel. Reported when 1 st day and never was cleaned up and checked out with the nasty dishes still on the counter

Terrible experience

ByMMou

8月 23, 2025

DO NOT STAY THERE JUST DONT. Stayed there for a month. Never had appropriate room service. We would have to beg for them to come. And when they came it was the worse ever. Would never change out the sheets. Their front desk is rude. Despite being diamond elite did not provide late checkout. Although they always cleaned in the afternoon they made sure to come early on the day of checkout to “kick you out” didn’t bill properly even though I asked them MULTIPLE times. Will come up with any excuse to short you of your well deserved member points. When I called they said too late can’t do anything about it and hung up in my face. Charged extra for parking although there were never places to park still Ended up parking on the street after taking my money. I’m sure IHG will comment “we’re sorry you had a terrible experience” and fix nothing.

優秀的酒店

通過冬青

8月 21, 2025

This was probably the nicest IHG hotel I have ever stayed in. The room was clean, the breakfast was great & the staff was very friendly. I travel to Texas several times a year & this is one of the few hotels we stayed at that the rooms, halls & even stairways, weren't humid. In most of the hotels, the halls & stairways are very humid but not this one. I will definately be staying here again.

Staybidge San Antobio airport

Byalexmytrn

8月 18, 2025

Excelente location, suites spacious as any other Staybridge hotel. Only downside, a dead cockroach under the living rooms desk

糟糕的體驗

ByDR-CUST

8月 14, 2025

I have stayed in this hotel for sevetal times for the conviene of the area but it will be the last stay. This hotel needs lots of renovations. Restroom door wouldn't close. Found cockroaches ubxer thr kitchen sink and bathroom. eslllwas a bad experience staying at this hotel l. Have

There was amazing customer service experience.

ByRafa

8月 11, 2025

Great place to spend a weekend, having a very good experience with customer service from Front desk team members

AC not working

ByAmg1239

8月 10, 2025

We always stay here and this time we had a bad experience. The AC wasn’t working correctly and when I returned from dinner I called and they offered to move me but I already had unpacked everything. There was no blow dryer available and the hooks that are behind the restroom door weren’t replaced. I was also told that I would get extra points for my inconvenience and none were added.

卓越的客戶服務

ByRod Rod

8月 07, 2025

Great property clean well kept . Stores nearby for shopping .