Rated 4,1 out of 5 by 140
Rated 4,0 out of 5,0 by Pradeep710 Great staff
I stayed at crown plaza St. Peter's during our recent trip to rome with my wife and 2 kids. We had very comfortable stay. Room was big enough for 4 people. Beds were comfortable. Reception staff were really helpful. Staff serving in breakfast room were really courteous . Breakfast was good but only downside was it did not vary at all during our 4 days stay. We certainly wouldn't hesitate to stay again. Just bear it in mind that it is well out of city centre,but there is bus stop just outside hotel, also hotel provides shuttle service ( Vatican in morning & city centre in afternoon) .- Dr. P. Bahalkar
1. April 2013
Rated 5,0 out of 5,0 by Homer48 Friendly service with convenient location
I and my family spent five nights in this hotel which we enjoyed very much. Check-in was quick and easy, all staff we met were very helpful and professional without being intrusive.
Rooms very clean and comfortable and well serviced.
Food and beverage services were also good. We did, however, find the music in the bar rather loud for the small space, this made conversation difficult at times.
Location is a little out of town but taxis, expensive, were plentiful. There was also a limited hotel shuttle bus to the city.
25. März 2013
Rated 4,0 out of 5,0 by Lucaz reception's staff a little slowly.
The room was not ready at 1 pm. i have to leave my luggage and go to the meeting.
then, at 7 pm they can't find my room...
Otherwise, the hotel it's nice and pacefull.
25. März 2013
Rated 5,0 out of 5,0 by ratoshuan Nice hotel 20 minutes (by bus) from Rome downtown
In general a pretty nice hotel which is located approx. 20 minutes by bus from the city center. The bus stop is directly at the hotel area entrance. There is also a shuttle service available from the hotel to Vatican area or downtown provided by the hotel. We had a Romapass and used the public transport which is quite good.
We had a very spacious room and access to the SPA which gave us a good opportunity to relax after a whole day exploring Rome.
Breakfast was quite good. I would say standard to most of the Crowne Plaza hotels. What I have missed was a freshly cooked omelet ;-)))
We have also used the shuttle service from the airport which is quite comfortable in comparison to using the Leonardo Express from Termini which costs the same money but you have to take care to go to hotel by your own.
I would like to thank the whole Crowne Plaza team for the pleasant stay.
3. März 2013
Rated 3,0 out of 5,0 by andre31 convenient hotel and spa services
This hotel could be excellent if rooms were more isolated ( we can hear TV from adjacent rooms) and if the food ( breakfast and restaurant ) was improved ( for instance fresh orange juice instead of concentrated, more choice of desserts, ..etc)
special mention to the staff which is always nice.
17. Februar 2013
Rated 4,0 out of 5,0 by Susan35 Convenient Location
A very pleasant stay. The staff was friendly and helpful. The bartender was very helpful with restaurant recommendations. The location is very convenient for touring. The shuttle service works well but is a long walk to the Vatican Museum from the stop. It is better and just as easy to take the local bus as it drops you closer to the Vatican museum. A taxi is also very reasonable.
15. Februar 2013
Rated 3,0 out of 5,0 by FrenchieInLondon Some nice staff member but in bad need of a refurbishment
This was my first stay in this hotel. The receptionnist upon check-in was really friendly and gave me a positive perception of the hotel. However everyting looks dated and 20 years old. The room (and bed) wer comfortable, and the bathroom spotlessly clean. The location of the hotel is not great and you need a taxi to go everywhere so I had room service for dinner; which was a very pleasant surprise both in terms on presentation and quality; The breakfast in the main dining room was a disaster, this was more of a low end Holiday Inn experience than CP. My hot drinks arrived late ( 1 minutes before I was due to leave) otherwise, if you want quicker service you can get it in styrofoam cup like what you get at a McDonald, this is really not classy. The service for breakfast was poor and disorganised and a 3years old could see that the staff on duty was not working as a team. Check out was slow but accurate. I will not return on my next visit to Rome.
2. Februar 2013
Rated 5,0 out of 5,0 by Nutmeg great service. A bit out of the city
The desk staff was great, they helped us use the bus.system and had answers to all our questions,
Breakfast was very nice,
Restaurant food in the evening .. Would NOT recommend
22. Januar 2013
Rated 5,0 out of 5,0 by Airamanna58 I like it more and more
My husband and I regurarly go to this hotel and this is not my first review, but I have to telle my experience because evry time is better.
There were a few peple in the hotel due to the period, and we got even more care from the staff. As usual the restaurant atmosphere has been fantastic and it seemed to stay at home laughing and talking with Valerio and all the others members of the staff who where at the restaurant on Saturday 12 evening.
Raffaele, the maitre and Paola at the reception have been fantastic.
I reccomend this property because, more than any other Crowne Plaza I have been to, has a fantastic staff, location and atmosphere.
19. Januar 2013
Rated 4,0 out of 5,0 by Anna2013 overall review
The room wasn't very clean. on arrival there were hair on bathroom floor.
the overall stay was good room overlooking the pool. on the check out tried charging us for breakfast we didn't have even demanded a passport to check a signature? ring restaurant where they confirmed !!!! i had breakfast !!!! which i never did!!!!
when matter was resolved apologised and thats it! the staff (male) on reception was quite rude!
11. Januar 2013
Rated 5,0 out of 5,0 Comfortable hotel with indoor/spa and outdoor pools
We chose this hotel as part of a five-night British Airways offer. We were slightly worried that it was not in the centre of Rome. But it was fun for us to use either taxi or bus/metro options and see more of the city suburbs than we would had we stayed within the city centre. The hotel has so much more indoor and outdoor space because of it's out-of-city location. The staff are friendly and welcoming. There was a lovely Christmas tree in the foyer area and keyboard player playing classical music. The rooms were of a high standard - particularly the beds and pillows! On our last night, the hotel manager placed a tray with champagne and two glasses in our room. Nice surprice. At no extra charge, we used the indoor pool, sauna and steam room twice - using the room's bathrobes and slippers! There is the option to use their high standard bar-and-restaurant but we were just too busy going out to use them ourselves. So this is a really nice hotel that makes you feel good. The hotel also has a courtesy bus which is useful if needed. The cost is much lower than your own taxi. For added fun we used the regional bus to get us from the airport to the hotel and the bus/metro/regional train to get us from hotel to the airport. Needs a bit of research and more time but part of the fun.
Hopefully we will come back - many thanks
3. Januar 2013
Rated 4,0 out of 5,0 by rainforest Comfortable Hotel
Crown Plaza Rome has a lovely lobby and bar/music lounge and spa. The rooms were spacious and comfortable but dated and needed to be refurbish . The bathroom was rather old and definitely needed to be refurbish. We were surprised that the rooms did not have any wine glasses as there were wine in the mini bar,however
we wanted to have champagne which we had bought and asked for some champagne flute to be sent to our room. It was sent with much reluctance as the F&B said that it is not normal and made this an exception , well it not normal not to have wine glasses in the room !We come from Malaysia and our hotel are fully equip with anything for the guest, for a Europeon hotel I'm just take aback.
2. Januar 2013
Rated 5,0 out of 5,0 by Annamaria1958 A Crowne Plaza with something more: The Italian atmosphere!
I often stay in this hotel with may husband. I love the atmosphere, the location( outside the city center but bus stop just in front, bus shuttle from the hotel, at a very reasonable price and taxi parking inside the hotel parking area) and most the staff. They are all very helpful and kind and some of them are very very nice and cheerful.
The reastaurant offers good food and the piano-bar is a lovely place to stay, where you can easily talk to other people in a relaxing and friendly atmosphere.
A huge parking area is the last, but for us not least, comfort.
1. Januar 2013
Rated 5,0 out of 5,0 by Tampaongo Wonderful service
the staff and service at the hotel was wonderful. on our first visit we requested wash cloths and received them on our return visit when we requested wash cloths the person we spoke to did not know what we wanted. This was the only issue we had.
15. Dezember 2012
Rated 5,0 out of 5,0 by Doug45 crowne plaza st peters
great property.. great staff.. liked the shuttle bus to the city. i will be back
8. Dezember 2012
Rated 2,0 out of 5,0 by Daviddiver A tired Hotel.
The Air Conditioner did not keep the temperature correctly and the fan motor was noisey. The toilet paper holder was broken and the roll was on the floor. The bathtub drain stopper did not work and had to be pulled out to drain the tub.The beds were uncomfortable and did not give a good night sleep. The hotel rooms had problems through out as we were in a group of travelers, all had the same similar experiences.Drop off by the shuttle, for the city center, was in a terrible location. We had recommend this hotel for the stay in Rome to our group but would not recommend it again.
4. Dezember 2012
Rated 5,0 out of 5,0 by stel comfotable and spacious room and good service
Although not quite in the center the hotel proved excellent value for money. The reception staff was polite and more than eager to help, the breakfast was first class, the room was spacious and luxurious, well stocked and serviced well. The ambience was fine and the bar facilities and the service more than adequate, while the piano melodies provided a relaxing atmosphere from a busy day.
4. Dezember 2012
Rated 5,0 out of 5,0 by RAUSA Great Location, Great Breakfast
Our room was very nice and comfortable. The hi's were room layout, bathroom was nice, fridge, many pillows, location, breakfast, shuttle service
The low's. WiFi was pay for. We purchased overseas cell data plan before going but some areas of the hotel didn't have a signal that ATT could find.
Shuttle pick up is way down to the right as you exit, at the end of the "bus" section, so be prepared to walk.
My wife took a taxi to airport at night (no traffic) and the meter was 38 Euro. Max fare by law is 48 Euro so don't know why the website has 60 Euro taxi fare.
Within 1 mile walking distance of subway, grocery store, and restaurants
26. November 2012
Rated 4,0 out of 5,0 by Sensei1949 Rome Hotel
Great spot and nice folks - excellent breakfast buffet - main restaurant was terrible
18. November 2012
Rated 4,0 out of 5,0 by jilly13 Extremely comfortable and great staff
Immediately upgraded on arrival Unexpected but most welcome . Room very comfortable, Spa very good extremely relaxing after a long day sightseeing. one strange issue cant understand the swim hat issue especially when there were a lot of men with extemely hairy chests and backs,,,, not a problem though. Staff extremely helpful and friendly. Brilliant value shuttle bus. Would thoroughly recommend it to anyone who wants to stay reasonably close but not in the centre of Rome. Thank you crown plaza .
18. November 2012
Rated 4,0 out of 5,0 by Jacfkie Staff
Staff was friendly and very helpful. Location was excellent for visiting Central city.
18. November 2012
Rated 5,0 out of 5,0 by redjsp Great Hotel
We stayed here for our wedding anniversary and can only speak say positive things about this hotel. Yes, it is slightly away from the main attractions but the hotel shuttle bus (€1 bargain) is a 15 minute drive to either the Vatican (AM) or Trastevere (PM). From here everything is within reasonable walking distance. Even if you miss the last hotel bus (915pm), a taxi ride is only €10.
Everything from the rooms, the hotel staff and service, full American breakfast, the hotel spa is exceptional and more than compensates being slightly away. You cannot fault the staff (Paola, Francesco) in this hotel from the lobby, restaurant, concierge, they cannot do enough.
Do not be put off by the distance, the hotel bus or public buses run frequently outside the hotel. This is a very high standard 4* hotel, the spa with it's steam room and sauna is outstanding.
I would not stay anywhere else and will be back.
18. November 2012
Rated 5,0 out of 5,0 by Antonio2855 good rooms, good breakfast and restaurant
This hotel may not be in the center of rome, but they offer a convinient shuttle service. It is comfortable, and has very good facilities.
12. November 2012
Rated 4,0 out of 5,0 by BigB Good Rome Location
A nice way to do Rome. Far enough out to making driving there OK (Although the directions distances need correction) but with the bus shuttle into town relaxing for the guest. The shuttles were close to "On-time" which was a wonder with the Rome traffic. We ate in Rome both days, somewhat influenced by the high hotel food costs. Visited the spa the first day of arrival and pool, hot tub and sauna were all nice. The steam room was not working during our visit. Bring your own flip flops or pay the spa price for sandals.
Yes if we were going to Rome again this hotel would get first consideration.
12. November 2012
Rated 5,0 out of 5,0 by wedwardes No central but good experience
The location is more than an easy walk to central Rome (4.5 Kms to cross the Tevere; taxi €10) but we knew that and there is an hourly (or so) friendly driver hotel shuttle bus and a public bus stops outside the hotel with buses upto midnight. So strolling at night out of the hotel is not appropriate but a few restaurants are a short bus or a 12 minute (900m) walk away.
The cheapest way to arrive from Fiumicino is to San Pietro train station changing at Trastevere. Then a short walk for the 881 bus from San Pietro station to outside the Crowne plaza hotel
The free parking would make the hotel excellent for those on a tour with a coach or car hire. or for before and after a cruise as the Civitavecchia to Rome train stops at San Pietro station.
I used the excellent and large Sauna and Turkish steam bath. The indoor swimming pool looked good.
The restaurant (including breakfast) was expensive - understandable because of the location and captive tour market.
Free wifi worked well.
12. November 2012
Rated 4,0 out of 5,0 by SatisfiedTourist Convenience
The Crowne Plaza was one of three choices offered by the cruise line. After our final shore excursion, we were conveniently dropped off at the hotel for an additional two-night stay. Checking into the hotel took about 15-20 minutes per person as we waited in line. Although the room was comfortable enough, the hotel exterior walls, corridor walls, and possibly guest room walls could be brightened by lighter tones. Additionally, corridor lighting was unusually dim and the height of the bathtub could be risky to safely get in and out. The atmosphere and ambiance in the restaurants were quite pleasant though. Service from staff members was generally timely and efficient.
10. November 2012
Rated 5,0 out of 5,0 by kevg1889 Great Hotel in a remarkable City
I have been fortunate to stay in some really nice hotels, both in business and for pleasure, and I am delighted to say that the Crown Plaza Rome St Peters is right up there with the best of them. I wanted to plan a very special trip for my wife & I to celebrate a special anniversary, and Mr Grilli, the hotel manager & Mr Pinchetti the reservations manager could not have been more helpful. They organised our Roma passes, & pre booked us in to the vatican museum, which were worth their weight in gold as I will describe later in the report. They also organised our booking into the Borgese museum, recommended and booked us into the wonderful Taverna Trulissa and booked us onto the shuttle bus back to the airport.
Unfortunately, we arrived too late to get the shuttle from the airport to the hotel, so used Rome cabs, and when we arrived, we were welcomed by the piano player entertaining the guests in the bar area, and we were very quickly checked in, and were amazed by our room (465), overlooking the pool & beautiful gardens. The bed was absolutely massive, with a lovely bathroom, complete with bathrobes & slippers and a huge selection of complimentary items. Best of all though was the bottle of champagne, flowers & biscuits that had been left for us, with the compliments of the manager, & a note wishing us a happy anniversary. We enjoyed a glass of champagne, then went out to the restaurant right outside the gate, the Arturo, which was very nice. We wanted an early start the next morning so retired for a great nights sleep in the very big & very comfortable bed.
We had pre-booked breakfast, and were greeted by a very jolly chap, as were escorted to our seats in the lovely dining room. The selection available on the buffet breakfast was excellent, with ample fruit, cereals, breads, cakes, croissants, bacon, sausages, scrambled eggs etc, as well as ample coffee, juices etc. We were heading for the Colliseum, so made use of the free transport included in the Roma Pass, getting the public transport right outside the hotel, to the Metro station. We didn't realise that this was a public holiday, so we had to wait a short while for the bus to arrive, but when the 98 bus finally arrived it dropped us outside the Metro Station, where we caught the metro, changing at Termini for the tube that dropped us right outside the Colliseum. The sight that greeted us as we left the station was magnificent, as the Colliseum was right there in front of us. As I said previously, the Roma Pass was worth its weight in gold, as we went straight to the front of a queue, which was estimated at around 3 hours, and entrance to the Colliseum, Pallatine Hill & the RomanForum were all free with the pass.
After a great but tiring morning and afternoon, we returned to the hotel using the public transport, and I went to relax in the lovely indoor pool. I have stayed at many hotels with pools, where the water has been freezing cold, but not here, the water was lovely and it was also great to relax in the spa pool with its very poweful jets. There is also a sauna and Roman bath, so it had been another great experience in this lovely hotel. After getting ready, we took the shuttle bus for the 15 minute ride down into the town centre. This costs one Euro each, which is great value. We toured the centre on foot, as recommended in the excellent Rick Steves Rome book, which I would recommend to everyone. We were really tired, so got a taxi from the Spanish steps, back to the hotel, which cost us 16 Euros, and was an experience, as the driver thought he was Jensen Button!!
Our trip to the Borgese museum the next morning was quite eventful. We went to catch the 98 bus to get to the Metro station, but instead of this going to the Metro station it went the other way, ending up in the town centre, so be aware of this when using the bus. We ended up getting a taxi to the Borgese museum, and we were glad we did really, as it is quite a long walk from the metro stop to the excellent museum, which was again included as the second free museum on our Roma Pass. The hotel had organised our booking into the Borgese, and you must be there half an hour before your booked tiime, and you are restricted to two hours in the museum, but the whole area is stunning and well worth a visit. We again used the public transport to get back for a well earned relax in the pool.
Mr Grilli had recommended & booked us in to the Taverna Trullisa for our special celebration meal, and this was an excellent choice, as I had the best pasta I have ever had. We took the shuttle bus and walked the short distance to the Trastevere area, where the restaurant is situated, and I strongly recommend that you take in this area, and visit the beautiful Santa Maria in Trastevere church. Another magnificent day was over, with a lovely romantic meal in what must be one of the best restaurants in Rome.
Our next day took in the Vatican museum and St Peters Basilica, and yet again the forward planning arranged by the hotel paid huge dividends. We took the shuttle bus to the Vatican, and we were amazed by the huge crowds waiting both for the Basilica, and even more so for the museum tour, which stretched the full length of the Vatican walls, and I can only imagine that those at the back would be waiting for at least 3 or 4 hours. But thanks to our hotel pre-booking us in, we walked past all the crowds straight to the front of the queue, and straight in to the museum before our 10am booking. A handy tip in Rick Steve's book led us straight from the Sistine Chapel right into the magnificent Basilica, and we had not had to wait in a line for a single minute. We would return to St Peters square on the Sunday morning to see the Pope giving his blessing to the masses, which was quite an emotional & unmissable moment.
Checking out was quick & efficient, with a room to store our bags while we took full advantage of our last day, returning from the town centre on the 4-15pm shuttle bus, which got us back to the hotel in time for our 5pm transfer to the airport.
We had not wasted a single minute of our time in this wonderful city, and our time in the hotel was comfortable and enjoyable, with absolutely fantastic service, both before we arrived, and during our stay. I would recommend this hotel to anyone, and will return again one day (I threw my coin into the Trevi fountain, so I know I will return!!)
Thanks to everyone at the hotel for making our trip so special.
10. November 2012
Rated 5,0 out of 5,0 by core11 Great Service and Rooms
We spent 3 days in this hotel and we enjoyed the amenities. Although, is not located near the Centre, it was a short ride to Vatican City. Also, there is the convinience of the bus shuttle for 1 euro.
Overall, this is a highly recommend hotel for a short stay
6. November 2012
Rated 4,0 out of 5,0 by Firestarter Great front desk People
Very comfortable rooms with high ceilings. Front desk staff ie, Francesco and Andrea are outstanding with customer service at high priority!
Halls need more light and light paint covering for 4th floor appears like a dungeon.
Very quite neighborhood.
I like the fact that three cruise lines use hotel for jump off point.
5. November 2012
Rated 4,0 out of 5,0 by ArnaudLondon Good facilities for large group and pleasant staff
We spent a couple of nights in October 2012 with other members of the family to celebrate a 70th birthday.
The hotel was clean, with good facilities (indoor swimming pool, gym and spa). We felt very welcome by the staff despite the size of the party (5 adults, 6 children aged 10 and below). The rooms were nice and convenient. Breakfast is very rich and enabled us to walk through Rome for a day with a very light lunch
On the minus side, the reception staff is sometimes slow and there could be some improvement there (but still very friendly). The location is a bit remote from St Peter. The hotel shuttle helps but it is not very well deserved by public transportation (we took the Metro then a bus - it was OK but long)
Overall very pleasant experience for a large group wishing to visit the fantastic city of Rome. Prices were reasonable (Rome seems quite expensive). I would recommend to friends
2. November 2012