Willkommen im Crowne Plaza Xi'an
Crowne Plaza Xi'an is located in the tallest building in Xi'an - Shaanxi Xinxi Tower, which is an upscale choice for both the business and leisure travelers. The hotel has easy access to the CBD area and is centrally located on the south second ring road which is in between the High - Tech Zone (Gaoxin) and the City Wall including accessibility to interesting historical sites in Xi'an. Our customers enjoy staying with us on business trips and hosting key events or meetings at our extensive state-of-the-art function facilities or simply on leisure. Professional, personalized and warm guest service plus attention to detail is the dominant culture of Crowne Plaza Xi'an. Crowne Plaza Xi'an is the choice of confidence for business, meeting and leisure travelers across the world.
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员工服务态度一般
By松果lj
05 March 2015
前台服务态度很一般，第一天2点左右办理入住，告知我们客房还在打扫，需要等待，不知道要等待多长时间，等了半天告知要再等1小时。对于在正常时间办理入住，客房还没打扫好，客服人员丝毫没表示出任何歉意。
服务很好
Byliup69
05 March 2015
前台、礼宾部与酒廊服务都很好，尤其是酒廊的几位工作人员服务非常专业，值得点赞。一楼早餐略显单调，厨师服务态度需提高。
Room temp.
ByFredmc
04 March 2015
You have no control over the temp in your room so it was much warmer than what would be comfortable for me.
房间布局合理，服务需要更好
By冬天的雨
04 March 2015
西安皇冠假日酒店比较新的酒店，房间布局合理，舒适，餐饮性价比不好，优悅会员餐饮计划未实施，冬季入住，房间未配空气加湿器，所以房间比较燥热。其他方面还是不错的。