Rated 4.1 out of 5 by 86
Rated 3.0 out of 5.0 by JRM1 Crowne Plaza Istanbul - Disappointing
This hotel needs to look at the quality of their rooms and the way they are serviced. Expected more from this hotel and felt it was over priced. Staff were friendly!
02 February 2014
Rated 4.0 out of 5.0 by Marco78 Excellent rooms and facilities, as well as courtesy of personnel
Good facilities (e.g gym and swimming pool)
Very nice rooms
It is very close to Taksim square
Bad location because of the district area deterioration
02 February 2014
Rated 4.0 out of 5.0 Good Service
It is nice to stay at there, although the surrounding was not so good and you can listen different sounds and noises from outside. nice staff, nice room.
29 January 2014
Rated 5.0 out of 5.0 by Alshava Excellent Location,lovely design and very friendly and supportive staff
I do like this hotel. As a platinum member in this hotel group, this is one of my favourite hotels ... I recomend it for those travelling to Istanbul ... it is in the Center but still not in the traffic mess of Istanbul ... nice rich breakfast, nice hotel interior design and very supportive and friendly staff!
27 January 2014
Rated 4.0 out of 5.0 by Erbil 7878 Very good reception staff
Very nice and clean hotel and very good staff they are very respected
25 January 2014
Rated 4.0 out of 5.0 by CarlP82 Nice hotel but could be better
I stayed at this hotel for 26 nights in November/December. The street that the hotel is on does not give the best impression but once you leave this street there are some nice restaurants etc. Although the area may have put a few people off I had no issues and it was perfectly safe. The rooms are nice and mostly spacious and clean. The staff are the best part of this hotel and the service is excellent. Unfortunately I did have a few issues:
-The gym is almost unbearable as the air con is set to 24 degrees Celsius!
-In one of the rooms I stayed in there was a smell of sewage in the corridor and bathroom.
-If you are in the bathroom you can hear everything from the room next door.
-I received no IHG points for my 3 stays and had to submit missing points requests which has also meant that I have not received any points for food etc.
I would recommend this hotel, especially for the service and helpful staff. Unfortunately due to the gym and points situation I will be staying in another hotel on my next visit to Istanbul.
06 January 2014
Rated 5.0 out of 5.0 by Benny15 Perfect as every time
We did get an upgrade to a wonderful room. Everything was perfect. Thank you.
28 December 2013
Rated 4.0 out of 5.0 by Boom77 Good hotel, Good room, but quality of bed needs improvement
Stayed in a superior room. The room is a good size, but the quality of the bed needs to improve. The mattress and the quilt quality are not up to the mark at all.
Small note on the Internet in rooms - the connection is not stable.
On the whole, it's a good business hotel, service is good. I have stayed here multiple times.
Special hello to the restaurant staff- I must say that the restaurant staff are very polite and good!
25 November 2013
Rated 5.0 out of 5.0 by 13WF Great service at front desk
Very impressed with checkin service at 7:30am upon arrival.
Staff tried their best and assigned two rooms to me and my colleague so much earlier than the regular check in time of 12 noon.
Also gave special permission for late check out.
Very much appreciate of such an excellent hospitality
22 November 2013
Rated 5.0 out of 5.0 by asq5656 Excellent hotel
Very good hotel,good staff
I like it,very honest staff,polite ,good service
17 November 2013
Rated 4.0 out of 5.0 by Whitebear62 Out of the way
Don't let my title put you off. It should not. The hotel is off the beaten track in a commercial area of the city but two minutes taxi or ten minute walk from all the main attractions.
The staff could not do enough to help. I have to say they went above and beyond the call of duty to help.
I would stay again. One common problem is the lack of footpaths if you want to walk anywhere that's a turkey problem and not a Crowne plaza one. The only issue I had was the noise on a few nights. The street outside sleeps for only a few hours.
Generous breakfasts and a great team. I had to enlist some translation assistance from the guest services team who did an amazing job.
15 November 2013
Rated 4.0 out of 5.0 by Fabrimail Good hotel, but...
The hotel is nice, the breakfast is good.
As pointed out by other guests, the location is the weak point of this hotel: the area in the future will probably change, but so far it is not a nice one.
Being a IHG Rewards Gold member I was upgraded to a spacious deluxe room with a fast wi-fi internet connection, which was very useful during my stay.
The restaurant personnel is courteous and attentive, on the other hand the people at the reception were not aligned with the standing of the hotel: when checking out they forgot to add to the bill 4 Turkish Lira (more or less 1.5 EUR) for a bottle of water of the minibar (although I filled in the form with 2 bottles, they charged only 1) and requested a further payment by cash or credit card.
Of course the problem is not the amount, but the gesture, especially because my IHG Rewards status was recognized with bottles of water free of charge in almost all the IHG hotels where I have been staying in the last 3 years.
12 November 2013
Rated 4.0 out of 5.0 by Whitebear62 great place to stay
Great hotel with excellent staff. The location could be better but its a two minute cab ride from the main tourist areas.
I would stay here again the staff made the stay.
Good selection for breakfast.
Only one issue was the noise in the street outside but you are in the middle of a busy city so you have to expect this.
11 November 2013
Rated 4.0 out of 5.0 by Schiffbauer Thanks for your staff
The staffs in this hotel are very kindly and friendly for me.
I had a good experience.
Mr. Fatih, Mr.Yekup and Ms. Sibel, Thanks again!
27 October 2013
Rated 4.0 out of 5.0 by BnJeddah Great Staff, Great Sleep
From check in the staff were excellent in all areas of the Hotel, the location of Hotel may not look great, but the Hotel is excellent inside,the food and service good, the bed is excellent for a nights rest. Would stay there again.
22 October 2013
Rated 5.0 out of 5.0 by dscmona Don't let the surroundings fool you
After reading a few comments on this hotel, we were not certain if it was a good choice. Well yes the area around is iffy but the hotel is GREAT. Superb staff from the front desk, concierge, bellmen , especially Selcuk, wait staff, all smiling. Rooms were very comfortable, and if you are a Priority Club member, the upgrade rooms are WOW. They have an excellent free shuttle service to Taksim square and from there Istanbul awaits, Returning to the hotel is a 20 minute walk from Taksim on a nice commercial street and yes you will have to go down a steep incline but all is good. We ate at the hotel restaurant one night and also tried their Pizza and Kebab place that just opened: excellent. This hotel does cater to coach tours and they do a great job of making you fell welcome.
16 October 2013
Rated 4.0 out of 5.0 by Snapshot60 Comfortable bed and Great Food
I enjoyed my stay at this hotel and would recomend it to others. I would mention that the neighbourhood is not a tourist centre and taxies need to be used.
The staff are efficient and keen to please but not all have adequate English. The manageress on the customer service desk was very helpfull to my wife and I and keen to assist with information and tour ideas.
Although airconditioned the temperature appeared to be centrally managed and I found the temperature to be uncomfortably warm.
Overaal a good place to stay in Istanbul.
14 October 2013
Rated 4.0 out of 5.0 by TarmacTerry Crowne Plaza - Harbiye
This was a nice hotel although of the beaten track well within walking distance of the conference & exhibition centres.
The staff are attentive and very polite, rooms clean and well serviced.
There is a good selection at breakfast to satisfy all tastes.
Unfortunately, they have a deal with the cruise ships and the hotel is full of overnight stayers, whilst not a problem this causes some problems early morning.
The reception coffee bar area is much to be desired an i waited an hour before giving up after no one served me.
07 October 2013
Rated 5.0 out of 5.0 by Risheq All in all great service and facilities
Very recommend for Business and tourism. As a platinum member I wss upgraded to very spacious Suite and extreamly welcoming staff.
However WiFi although free was week and disconnects.
05 October 2013
Rated 4.0 out of 5.0 by Menonice01 great City, great stay, slow restaurant service
I higly recomend it, just if you are thinking in dinning or having breakfast, go somewhere else near.
23 September 2013
Rated 5.0 out of 5.0 by Shafi Excellent Hotel
This was my second visit. I revisited this hotel because the hotel is very nice and comfortable and the staff is excellent.
Of all the countries and the various hotels I have visited, this is one of the best ones where I feel at home. The staff takes extra care to make your stay as comfortable as possible.
21 September 2013
Rated 4.0 out of 5.0 by Tiger78 Good hotel close to ICC
Even it is located in a secondary street with many car service companies, the proximity to ICC makes this hotel a decent choice for conferences etc.
Standard is quite alright, in the medium of the Crowne Plaza range.
20 September 2013
Rated 3.0 out of 5.0 by Wild1jaba value for price not seen
Hotel is in average condition
some parts in room are not working 100% (luggage rack broken - obvious but not seen by staff and not repaired in 4 days)
IPTV sometimes breaks down while watching TV
good Internet connection
Very bad smell in the hallways (stinks like restrooms).
good spa facility
room service not constant. One day the room was not cleaned at all.
Hotel OK but value for the price not appropriate.
As a platinum reward member I had to wait 20 minutes before checkin with no further help.
11 September 2013
Rated 4.0 out of 5.0 by RoslynR The Service Level made the difference on this stay
I really appreciated the location of the CP Harbiye, slightly away from the traffic and hustle and bustle, but an easy stroll to Taksim Square.
As it was my first visit to Istanbul, I wasn't sure what to expect and it was the knowledgeable and helpful staff that really made the difference- namely the front desk team, the coffee- bar team, (for really making an effort to get my coffee just the way I like it# and particularly Basak from the client relations team. She did her job so well, including ensuring I had a really worthwhile tour to Gallipoli.
Although I had a Club Level room - #many thanks as it was not requested in advance), the heavy wood panelling made it very dark, especially as it only had a small window. A minor issue - as very little down time was spent in the room!
Overall good value and I would definitely consider staying at this property again.
31 August 2013
Rated 5.0 out of 5.0 by jfkace Great Hotel
The hotel is very nice. The staff was very helpful and polite. The only negative experience was the breakfast room, every morning it was packed by the visitors from Middle Eastern Countries who all ladies had black religious full dressed which I don't mind however just the ambiance sake, my wife and I felt that we were somewhere in Riyadh, Makkah or Jeddah instead beautiful European modern Istanbul....
27 August 2013
Rated 4.0 out of 5.0 by Deichmann Everything is fine
Everything was fine. I only miss the salmon for breakfast.
27 August 2013
Rated 4.0 out of 5.0 by cheikh staff is good
i will come again,and recommand it for all my relatives,the street was .... but not far from the center
21 August 2013
Rated 4.0 out of 5.0 by Tars Room
room is very nice, but mattress is really bad. also the cold water is not good enough, hot water is available in high pressure.
17 August 2013
Rated 4.0 out of 5.0 by Saeedn2 comfortable bed and nice swimming pool
It was a very nice hotel and we enjoyed staying there, Very good breakfast and value for money
03 July 2013
Rated 2.0 out of 5.0 by Andrey76 Usual hotel with bad service
I have already several times stayed at this hotel. Last time I also wrote comments in my review after the visit.
But unfortunately nothing has changed!
1) For 7 days of our visit to the room twice not cleaned the floor and wiped the dust not on tables and bedside tables.
First time I has called and has informed about it. To me have promised to eliminate it.
On second time, I have already gone down on a reception and have repeatedly told about it.o me have once again told, that will discuss with the head of the cleaning personnel about it.
2) Always at arrival to hotel we were waited with the letter-greeting from hotel and a basket with fruit. Now neither that, nor another was not. For me certainly it is not important, but it was pleasant earlier!
3) To me as to member Priority Club in the morning delivered the newspaper. It also now was not.
4) Points and the promised additional bonuses for this visit and are not enlisted on my account in the program Priority Club, though I already for a long time have written to the program about the lost points and additional bonuses.
20 June 2013