Crowne Plaza London - Heathrow

Hotel Front Desk: 44-871-9429140

Hotel Fax: 44-1895-867790

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

London Heathrow International Airport (LHR)

- Distance from hotel: 2 MI/ 3.22 KM North l

- London Heathrow Airport, Depart on Chipstead Road 0.1 miles, Turn right onto Cromer Road West 0.1 miles, Bear left onto Camberley Road 0.1 miles, Bear left onto Inner Ring West 0.2 miles At the roundabout, take the second exit onto A408.

London Gatwick (LGW)

- Distance from hotel: 69 MI/ 111.04 KM North East l

- Turn left off the hotel premises and take a right into the M4J4 roundabout. Take the third exit from the roundabout onto M4. Take first exit on to M25 South. Take junction 7 on to M23 towards Gatwick.

West Drayton Mainline station

-Distance from hotel: 2 MI/ 3.22 KM North

- Turn left out of station onto Station Approach, turn left again onto Station Road. Continue as this changes to Sipson Road. Bear left onto Cherry Lane and the hotel in on the left hand side.


Heathrow Terminals 1,2 and 3

- Distance from hotel: 2 MI/ 3.22 KM South

- Follow signs for all routes which takes you out of the airport onto the Heathrow Spur road. Follow this road and take the far right hand lane signposted Uxbridge. Pass under the M4 motorway and get into the left lane. Hotel is on the left.

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- Car Parking Available

- Self-Parking Fee: 12.00 GBP

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Hotel Highlights

We want to make your travels as stress-free as possible. So leave your car at our conveniently located Crowne Plaza London Heathrow hotel as you jet out of London Heathrow Airport. Our inclusive “Park, Stay & Go” packages combine your accommodation with on-site parking for the length of your trip. It’s only a 15-minute ride to the airport on the BAA Hotel Hoppa Bus.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 612 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Muy buena atencion felicidades sigan asi los recomiendo como punto de vacaciones o negocio


09 September 2014

Felicidades la atención inglesa excelente todos son muy amables y respetuosos con todos sus visitantes de cualquier país solo queda decir gracias

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Ok but front desk staff not great


05 September 2014

My enduring memory from my stay at this hotel is one of the quite frankly rudest front of house staff I've ever encountered. Cannot recall the first name but a young lady by the surname of 'Kanye'. Proceeded to dress me down for having the audacity to enquire about the non-existence of a priority check in desk for priority club gold members. You're not a platinum member I was told. She then after presenting me with one drink voucher (despite the room being booked for 2 adults) checked me into the smallest standard room the hotel has. This person is not cut out for hospitality, she takes confrontation way to personally.

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Facilities need a bit of TLC


02 September 2014

This is the first time we have used this hotel, as we felt we wanted something different at the start of our holiday i.e. the use of a swimming pool. Unfortunately this was probably the most disappointing part of the hotel, which on the whole was of a good standard. What let the pool facility down was the general cleanlinees in the mens changing room, it needed some real TLC. In my opinion it was filthy & just needed a good clean. Also the lockers could do with a bit of attention, as quite a few of the locks didn't work.

On a positive note the staff were great & the room certainly ticked all the boxes.

Posted byCustomerCare
14 September 2014
Dear AirAir, Thank you for being an IHG Rewards Club Gold member and for leaving us a feedback about your stay. It is pleasing to know that our location, level of service received and IHG Rewards Club Recognition worked suitably for your needs. However, we are sorry to read that you did not enjoy your overall experience with us due to the pool facility and cleanliness. Rest assured your review will be used to consider improvements needed. We hope you give us another chance to show you how great our hotel is and allow us to redeem your faith in our award winning service. Kind Regards, Charisse V. Case Manager IHGCare
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Home From Home


02 September 2014


I love this hotel. I've stayed in it numerous times. It's got everything I need. It's comfortable and clean, with accommodating, cheerful staff, and a fantastic Indian restaurant that, although slightly expensive, blew my socks off with its authentic cuisine and lovely staff. And a pool--very important for me.

The most recent time I stayed there I had a minor problem with the location of the room. When we discussed it with the front desk we were immediately relocated. The only issue I had was that at one point nobody answered the phone (too busy, I guess) but we just went downstairs to reception so that was fine. I always look forward to The Crowne Plaza Heathrow. I'm always amazed at how well the hotel is run, especially considering what a busy place it is, and how helpful the employees are. Well done, CP.

Posted byHotelStaff
15 September 2014
Dear ZupaLala, Thank you for your review following your recent stay at the Crowne Plaza London Heathrow. I am glad to hear you enjoyed your stay with us once again, the comforts of our rooms, the food offerings and amazing friendly staff. I am sorry to hear you had a minor room allocation error and the telephones however this was fixed quickly for you. Thank you so much for your loyalty. I look forward to welcoming you again in the near future. Kind regards Ronan Manager Guest Relations
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