Crowne Plaza Gold Tower Surfers Paradise

Hotel Front Desk: 61-7-55929900

Hotel Fax: 61-7-55929994

Hotel Email: res.surfersparadise@ihg.com

Check In: 2:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM


Train
Nerang

-Distance from hotel: 7.08 MI/ 11.4 KM North West

- Head east, turn left onto Boulton Road, turn left onto Nerang-Broadbeach Rd/State Route 90, turn left onto Birmingham Rd/State Route 4, continue to follow State Route 4, At the roundabout, take the 3rd exit onto Ashmore Rd/State Route 24 Go through 1 roundabout, slight right to stay on Ashmore Rd/State Route 24, Turn right onto Gold Coast Highway for 1km, Hotel will be on your left.

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- Car Parking Available

- Complimentary Daily Self-Parking

- Valet Parking Available

- Valet Parking Fee: 20.00 AUD

- Complimentary undercover parking.

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Hotel Highlights

Stay in a spacious Studio at Crowne Plaza Gold Tower Surfers Paradise, where corner balconies boast panoramic views of turquoise ocean waters and the Gold Coast hinterland. Prepare dinner in your kitchenette, complete with modern oven, microwave and dishwasher.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.4

based on 176 reviews
88%
Recommend This Property
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Ratings Breakdown

176reviews

  • 5 Stars
    115
  • 4 Stars
    38
  • 3 Stars
    7
  • 2 Stars
    8
  • 1 Stars
    8

Mini Luxury Retreat possible!

By

November 20, 2014

club

I had to travel to Surfers Paradise for a Seminar on leading luxury retreats for my own clients. Surfers was booked out, taking me outside of my regular hotel choices. Quite frankly - I booked via the internet and chose the first hotel that had nights available - first time at Crowne Plaza. Fresh in my mind was the day's training of my own clients needs: 'seamless travel experience', 'easeful stays', 'efficient and unobtrusive service', 'quality for the high-end traveller'. Delightfully, I got to experience that at Crowne first-hand! Features I particularly liked were the super-helpful concierges, spa in the room - with views, pool layout was interesting, restful, and lovely at night (I was at my conference in the daytimes). I created a mini-luxury retreat experience here all for myself. Definitely recommend.

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Excellent hotel with some average service

By

November 11, 2014

The hotel itself is lovely. The restaurants included in the hotel are a little overpriced. It took a long time for me to have my $50 deposit returned. I was given three different time frames for the return of my deposit - none of which were correct. In the end, the hotel hadn't even sent the request to my bank to release it. They blame it on the banks - the truth is it is completely up to the hotel to send the request.

Hotel is nice. Customer service is dodgy.

Posted byHotelStaff
November 16, 2014
Dear Tonpurple, Thank you for taking the time to provide my colleagues and I with feedback from your recent stay with us! The $50.00 Pre-Authorisation taken on check-in is a hold of funds as opposed to a charge. The release time of the Pre-Authorisation is set by each individual financial institution. In circumstances where guests need the $50.00 Pre-Authorisation released immediately, the hotel can request with your financial institution for the release of held funds. I do hope this clarifies any concern you may have around Pre-Authorisation. If I can be of further assistance please don't hesitate to contact me directly. Warm regards, Christopher Stokoe Rooms Division Manager christopher.stokoe@ihg.com
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"Gold"

By

November 10, 2014

Professional Standards and quality everything. The staff were friendly, fun yet professional =)
Really enjoyed the stay, so many pillows to pick from, amazing how Crown even thinks of the importance of the sleep factor and comfort.
The pool was soo good, clean and didnt burn yours eyes out and the tempreture was just right.
Everyone to upgrade to the GOLD Tower for the views and overall experience....
Thankyou very much. Looking forward to visiting again

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Outstanding service

By

November 03, 2014

club

From check-in to bar to concierge to restaurant to check-out, service was delivered with personalty, smiles and a can-do attitude. Top marks team!

Posted byHotelStaff
November 16, 2014
Hello jackyabody, Thanks for the review and giving us the top marks, jackyabody! We appreciate you taking the time to do so. Best wishes, Victoria Marketing Manager
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