Crowne Plaza Gold Tower Surfers Paradise

Hotel Front Desk: 61-7-55929900

Hotel Fax: 61-7-55929994

Hotel Email: res@crowneplazasurfersparadise.com.au

Check In: 2:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM


Airport
Coolangatta (OOL)

- Distance from hotel: 12.49 MI/ 20.1 KM South l

- From Coolangatta Airport, head north-west towards Longa Avenue Continue straight onto Longa Avenue At roundabout take 2nd exit onto Terminal Drive Slight left onto Gold Coast Highway Slight Right onto Gold Coast Highway Make a u-turn at Wharf Road Crowne Plaza Surfers Paradise

Brisbane (BNE)

- Distance from hotel: 52.82 MI/ 85 KM North l

- Head south Slight right towards Airport Drive Merge onto Moreton Drive Take the ramp to M1/Gateway Motorway Take Pacific Motorway/M1 Gold Coast exit Take Exit 66, Smith Street exit towards Southport Turn right onto Gold Coast Highway Destination will be on left

Train
Nerang

-Distance from hotel: 7.08 MI/ 11.4 KM North West

- Head east, turn left onto Boulton Road, turn left onto Nerang-Broadbeach Rd/State Route 90, turn left onto Birmingham Rd/State Route 4, continue to follow State Route 4, At the roundabout, take the 3rd exit onto Ashmore Rd/State Route 24 Go through 1 roundabout, slight right to stay on Ashmore Rd/State Route 24, Turn right onto Gold Coast Highway for 1km, Hotel will be on your left.

Print Hotel Fact Sheet

- Car Parking Available

- Complimentary Daily Self-Parking

- Valet Parking Available

- Valet Parking Fee: 10.00 AUD

- Complimentary undercover parking.

Print Hotel Fact Sheet

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Hotel Highlights

Stay in a spacious Studio at Crowne Plaza Gold Tower Surfers Paradise, where corner balconies boast panoramic views of turquoise ocean waters and the Gold Coast hinterland. Prepare dinner in your kitchenette, complete with modern oven, microwave and dishwasher.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.3

based on 149 reviews
86%
Recommend This Property
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Ratings Breakdown

149reviews

  • 5 Stars
    96
  • 4 Stars
    30
  • 3 Stars
    7
  • 2 Stars
    8
  • 1 Stars
    8

Great pool, coffee, and loved the shower

By

20 July 2014

club

The king bed room was just as expected for 5 stars. The outside balcony had a great view, was a good size and relaxing. I absolutely loved the shower. Large size shower head with good water pressure. The shampoo/ conditioner was not bad either. yes I am fussy as I have long hair :) We had a choice of 2 pools as we were staying in the gold tower. The main pool was better than the Gold Tower pool for children as it was larger with ponds and a bridge. The other pool was better if you want privacy. The pool was cold so the kids played in the spa whilst I relaxed on the banana lounge and read a book in the sunshine. I truly relaxed which is a compliment to the hotel. The young girl in the restaurant made a great cappuccino. I was pleased as I found it hard to get good coffee on the esplanade. The concierge service was a little slow as there was only one. No one was at the front to great me or direct me upon arrive which I found to be a poor first impression. The service did improve after that. The wifi was not very good. The kids complained. Overall I would recommend this hotel. I had a great sleep and truly relaxed. Staff were very accommodating. The location was OK. Transportation was available out the front of the hotel. I think I would prefer to be closer to the esplanade next trip.

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everything we wished for

By

18 July 2014

from the moment we arrived we knew it was going to be a great experience, upgraded , free bottle of wine , and amazing views from the 19th floor, we can not fault ,,,, the room had climate control, a spa to die for , the room was clean and felt like a home away from home, it is so quiet you dont realise your not the only guests....

from a local point of view we could have been anywhere in the world and you wouldnt know it ,,,we were so happy we picked Crown Plaza ,,,room service is very fair and great food, elevators are fast , car parking was a breeze,,,it even has a bar on the corner with pokies and a great atmosphere...... close to the casino and surfers its perfectly in the middle of both ....yep we will be back !!!!! thanks again

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Atrocious IHG ''ambassador''

By

14 July 2014

club

Rude and cold, unfriendly, unhelpful front desk. Poor amenities, poorly presented. Have sent a complaint letter to the GM. Please look out for it. I expect a reply.

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Good stay, just refine a few details to be 5 star

By

06 July 2014

We've stayed at the Crowne Plaza a few times now and we've generally had a good time and filled with plenty of great memories for the Gold Coast. But this time around, a few cracks appeared.

All good stuff first - location is great, facilities good, rooms generally good, buffet is good, staff are great and helpful/friendly.

I don't usually leave bad reviews but these needed to be shared...

There is no DVD player in the family based room. For parents with kids, this is a must to help wind them down. Not always movies, they watch TV shows to help feel comfortable. Most other places offer this.

If you are requesting a family room and providing the age of the children, the cost for breakfast should be included. There is no possible way we can leave the children in the room while we enjoy our included buffet breakfast. And the additional cost was an unexpected $100+ for the week.

Finally, the cost of breakfast for children is excessive. We have a 5 and 7 year old. Both had to eat breakfast with us at the cost of $14 each. They only ate 2 pancakes, a piece of fruit and half a glass of milk. Hardly worth $14. Please consider a better pricing structure for children. A 5 year old should not be in the same cost as a 14 year old.

Finally, bed side light was blown, clock radio didn't work and the Spa bath was absolutely filthy. The kids wanted their first spa and it was nothing but filth coming out of the pipes. Disgusting!

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