Crowne Plaza Louisville Airport Expo Ctr

Recepción del hotel: 1-502-3672251

Fax del hotel: 1-502-3632087

C. e. del hotel: sales@cplouisville.com

Entrada: 3:00 p.m. | Salida: 11:00 a.m. | Hora Local: 7:30 PM


Aeropuerto
Louisville International Airport (SDF)

- Distancia del hotel: 0.05 MI/ 0.08 KM

- WEST on TERMINAL DR. 0.2 mi Take the I 264 E; I 65 ramp toward DOWNTOWN. 0.6 mi Take the exit toward FAIR EXPO CTR. MAIN GATE. 0.3 mi Turn RIGHT onto FREEDOM WAY. 0.3 mi Turn LEFT onto PHILLIPS LN. 0.2 mi Turn LEFT at 830 PHILLIPS LN.

Bluegrass Airport (LEX)

- Distancia del hotel: 71.6 MI/ 115.23 KM oeste

- SOUTHWEST on TERMINAL DR. 0.0 mi I-71 S via EXIT 173 264 W via EXIT 5 EXIT 11

Tren
Amtrak

- Distancia del hotel: 119 MI/ 191.51 KM norte

- Head northeast 354 ft 2. Turn left toward Phillips Ln 69 ft 3. Turn left onto Phillips Ln 0.7 mi 4. Turn right onto Crittenden Dr 1.0 mi 5. Slight right to merge onto I-65 N Entering Indiana 115 mi 6. Take exit 110B on the left to merge onto I-70 W toward Saint Louis 0.8 mi 7. Take exit 79B toward Meridian Street 0.2 mi 8. Slight right onto Madison A

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- Disponibilidad de aparcamiento

- Aparcamiento diario de cortesía

- Free parking to hotel guest

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To book more than 9 rooms for one stay or request a quote, please use our Easy Meetings tool or call 1-800-MEETING (in United States, Mexico and Canada).

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Puntos destacados hotel

Crowne Plaza boasts the best event space Louisville, KY has to offer. With 28 meeting rooms and an incredible 55,000 square feet of flexible space, holding business conferences, wedding receptions, and social events has never been easier! Our Certified Meetings Planner will ensure that your function runs smoothly from start to finish.
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Opiniones de clientes

Verificamos todas las opiniones y puntuaciones que recibimos para garantizar que solo mostramos información proporcionada por clientes que realmente se han alojado en el hotel.

Experiencia general

4.1

basado en 455 opiniones
82%
Recomienda el hotel
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Muestra de puntuación

455comentarios

  • 5 Estrellas
    249
  • 4 Estrellas
    89
  • 3 Estrellas
    53
  • 2 Estrellas
    35
  • 1 Estrellas
    29

Taking care of another Loyal Customer

By

October 29, 2014

It is hard to explain how well I am treated at the Crown Plaza. I couldn't ask for anything more they are very special people. Their employees are always helpful. I have never had any problems at this site.

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Bad front desk experience

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October 28, 2014

My only problem with my stay was the check in/out service.

When I checked in, I was the only person in line and the desk person (there was only 1) was doing some paperwork and ignoring me for about 5 minutes. Clearly paperwork was more important than a live person. There was another person at the VIP desk but they didn't offer to help me either even thought they weren't helping anyone.

And I had a similar experience for a late check out. I was told to get a new key for my late checkout because my old key wouldn't work after 11am. So I stood in line behind 1 other person who was making a new reservation which took a while. Then when it was my turn a person cut in to ask the desk person for a new key. And the desk person made me wait while they helped this person who seemed to have a problem with a key the clerk had given them earlier. I waited about 10 minutes just to have a new key made so I could grab my luggage out of my room.

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Great Service, Space, People - Just outstanding

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October 27, 2014

I stayed at the Crowne Plaza while attending a conference on a very reasonable conference rate. The experience was excellent - great service, room, the food served as part of the conference was not the usual hotel fare - it was excellent. Also the servers all of them and most of them older women were amazingly helpful, friendly, efficient and just wonderful. I would stay here again anytime. Sooooo much better than my recent experiences with competitors and much more reasonably priced. Thank you for being excellent.

Posted byHotelStaff
October 30, 2014
Thank you for taking the time to share your experience! We appreciate all of your kind words about our staff and we will be sure to share with the entire team! We are so glad you were able to enjoy the wonderful meals prepared by Chef Paul and his team. We hope to see you again soon! Thank you for choosing the Crowne Plaza Louisville. Sincerely, John Shake, GM jshake@cplouisville.com
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Sleep quality

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October 27, 2014

club

I stayed in room 255 and it was one of the worst sleeps of my life and I travel a lot. There was some sort of ongoing AC or Heating Unit that kept going on and off all night. Very loud and could not sleep. I got back to the room late so I was too tired to switch rooms.

The next morning, the staff asked about my stay and I said it was the worst sleep I have ever experienced in a hotel. Response: sorry to hear that, here is your bill.

This is a shame as I have had great IHG experiences around the world.

BTW, I never respond to surveys.

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