Rated 3,9 out of 5 by 18
Rated 3,0 out of 5,0 by Sorrellcom Good hotel - absolutely no Internet
I found the breakfast to be above average (in my opinion) and the staff very friendly and helpful.
Nice part of town, close to shops, restaurants and casinos.
The Internet is terrible terrible terrible - I opened the cmd panel in my computer and had a perpetual ping to google over hours and days and I would say that 50% of the time the Internet was down.
They claim it's because of street work - building the metro, but this didn't help me.
The pool is too small to swim, the treadmill has a torn padding, so it's like walking on a carpet, and you hear your neighbors air conditioning all the time (when yours is off).
Also the lounge is closed for renovations.
In all, the staff are friendly and the breakfasts are good, but I can't recommend the hotel.
This after staying in Crowne Plaza San Jose, Costa Rica and Caracas, Venezuela.
2 de diciembre de 2013
Rated 4,0 out of 5,0 by Goosse Good and nice hotel
This hotel is nice, but the front desk staff need training, specially with information regarding restaurants near by.
25 de noviembre de 2013
Rated 1,0 out of 5,0 by roadwarrior0852 Are you kidding me?
I am a platinum traveller on 3 hotel chains, and have never had this experience in staying literally 1,000 hotel night stays.
I left 2 items at the hotel, and realizing so, I called to confirm with the hotel that they had them, which they did.
I supplied prepaid Fedex number, address as requested by the hotel. 3 weeks and 5 phone calls later, I still didn't have my items. Thank God I finally got the manager on the phone to get the situation resolved.
If this is how you treat your Platinum guests, I would hate to see how you treat your occasional travellers.
17 de noviembre de 2013